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“High class service hotel” 4 of 5 bubbles
Review of Park Avenue Rochester Hotel

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Park Avenue Rochester Hotel
Ranked #84 of 308 Hotels in Singapore
Livermore, California
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“High class service hotel”
4 of 5 bubbles Reviewed July 19, 2012

This hotel is definitely not suitable for anyone first time in Singapore due to its location that is far from anywhere! Apart from that this hotel is just amazing, being next to MRT station is a plus plus =) The staff were friendly and helpful.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hompipah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 reviews from our community

Traveler rating
    119
    152
    70
    13
    5
See reviews for
44
38
22
216
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
114 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed July 12, 2012

Booked a suite. Don't let the photos fool you. The square metres indicated and the photos found online don't match. If you are booking the suite for a group, its only comfortable for 4. I checked in for 4 nights with unwelcoming service from the Front Desk lady. I felt I was the one providing her superior service. However, another agent who was not checking me in, Mat, was very friendly and welcoming. That balanced things out. The suite comes with a mini pantry & laundry corner. But what I loved best about the room was the automated requests buttons found on the phone panel device. Smart choice from the management, saves their call operators alot of time and workflow process. The F&B outlets around the area do not make up for the inconvenience of the place unless you drive locally. Rooms are very clean. Shower is hot with good pressure. Bed was a giant sedative. If you are a project based professional like me, this is a good place to crash and recover when a project is over.

  • Stayed May 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PillowBook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spain
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 4, 2012

The location is in a lush green area of Singapore away from the city, however you need just walk 200m for rail transport on the EW/CC lines to go anywhere you like within 15min... very convenient. I enjoyed every minute of my 10 day stay in this hotel and it was great value for money. For those who are searching for more than the 5 restaurants in the adjacent shopping centre just walk 3 min uphill behind the Education Ministry.

For electronics don't waste your money at Funan City, take the MRT to Clementi (2 stops) and rather shop at Clementi Mall for better "local" deals.

Room Tip: Ask for a floor above 15 for a lovely view of the city. The suite has all the amenities you need for...
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank trejam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aberdeen
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed June 14, 2012

I stayed here for more than two weeks and in my view it is not good value for money. The staff are not properly trained and make a lot of mistakes. I had a suite/serviced apartment which was nice except for the noise from the people above. The hotel is surrounded by huge building projects, but the worst problem was that the hotel continually tried to charge me for services which they had previously agreed to include in the price quoted. In the end they added a charge when I checked out and I didn't have time to argue my case so I ended up paying S$140 more than I expected.

Best not to risk this hotel.

Room Tip: Stay in a different hotel.
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  • Stayed May 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank michelinAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 2, 2012

I stayed in a suite for 5 days. It's very spacious and thoughtful. Beautiful pool too. I enjoyed my stay. A bit far from city centre. One disadvange is that there is no study desk in either living room or bed room, which is not very convinient considering this is a hotel especially for business travler. Not sure about the cost since I didn't pay for it.

  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Indonesia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 28, 2012

A room is very clean all is new, unfortunely the room very small. The enviroment very cozy because a lot of garden. Location hotel is good near Buana vista, especially if we want to NUH (National University Hospital) only two station from Buana vista. For my opinion this one of good hotel in buana vista area. But a little problem I got in my second time stay when check in, we can't check in before 2 pm, I come at twelve o'clock. I think management is to strict, after I debate to reception, finnaly one old lady who know me when first stay help me to get room.

Room Tip: A room only for two people, xtra bed can't available.
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  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tjang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 19, 2012

The hotel is brand new and the surronding area is not so developed so without taking public transport it is a bit isolated. The MRT station is only 5 mins walk so transport is not a problem.
The hotel rooms are well appointed and the staff are helpful.

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UKPAUL18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Avenue Rochester Hotel

Property: Park Avenue Rochester Hotel
Address: 31 Rochester Drive, Singapore 138637, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#68 Business Hotel in Singapore
#74 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Avenue Rochester Hotel 4*
Number of rooms: 271
Official Description (provided by the hotel):
Park Avenue Rochester showcases contemporary 271 business hotel rooms and serviced suites targeting at discerning expatriates working in the business hub of one-north. Aside from being surrounded by the wonders of nature near the lush greenery of Rochester Park, one is also spoilt for choice when it comes to dining and night life with a great selection of restaurants, pubs and gourmet marts just around the corner.The Park Avenue Hotel is set in Singapore's next generation, knowledge and research enclave. Not just brimming with intellectual vision and technological inspirations, it is also cuddled by lush greenery with a vibrant lifestyle and cultured environment.The Rochester Mall sited next to the lush greenery of Rochester Park, provides an exceptional dining experience in our elegantly colonial houses, landscaped terraced-garden and interesting alfresco dining area, brings modern arts and cultural zest of life to the community. In the evenings, chill out at one of the restaurants set in the colonial bungalows of Rochester Park. Be embraced by the nature of lush green environment and enjoy the laid-back charm nestled in the park.Another escape away from the hustle and bustle of city life is to head down to Holland Village. Holland Village is well known for its wide variety of restaurants and bars that are spiced with a young lively atmosphere. There is a very good mix of restaurants at Holland Village; Italian, Mediterranean cuisine, Chinese food, Mexican, Japanese and Vietnamese - try naming it, they have it! ... more   less 
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Also Known As:
Park Avenue Rochester Hotel Singapore

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