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“Its a very good economy Hotel” 5 of 5 bubbles
Review of Santa Grand Hotel East Coast

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Santa Grand Hotel East Coast
Ranked #107 of 308 Hotels in Singapore
Colombo, Sri Lanka
1 review
“Its a very good economy Hotel”
5 of 5 bubbles Reviewed April 12, 2013

Room is very small and its little difficult with my kids but its very good in all the ways. very close to many resturants. very calm environment within busy singapore. I felt like I am in village area in USA. Thanks to staff specially Mr HO

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Batagamage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 18, 2013
Dear Valued Guest,

Thank you for your great review! We are extremely pleased to know that our team provided a prompt and attentive services that made your stay memorable. Your valuable compliments on Mr. Ho have been passed on to the top management to recognize his effort. We are sure that he will be even more motivated in maintaining a high level of customer service.

Thank you again for sharing your experience with us here and we look forward to having you back at Santa Grand soon!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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704 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Watford, UK
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

We arrived after 11.00pm on a Wednesday night. Reception were welcoming and efficient and we were upgraded to a very nice room. This room contained a large kingsize bed and a nice bathroom and was decorated in a 'Peranakan' style .Breakfast met our expectations - little in the way of choice for a 'western' palate but the toast, beans and eggs did the trick! We were not due to fly again until 8.00pm the next day but we were made to feel welcome as we hung around during the day after checking out. Looking after our luggage was not a problem and we were given towels so we could use the rooftop swimming pool. It's also very close to the airport. All in all a 'delightful' stay. Many thanks to the excellent, caring staff....we'll be back in a few weeks!

Room Tip: There's a Hindu Temple just down the road. They are very welcoming and it's an interesting p...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoyWatford_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 18, 2013
Dear Valued Guest,

Thank you for your compliments! We are extremely pleased to know that our team provided a prompt and attentive services that made your stay memorable. We will definitely share your positive feedback to the team. Thank you again for sharing your experience with us here and we look forward to serving you again in few weeks time!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 10, 2013

A comfortable fuss free stay with nearby accessibility to dozens of street eats. The pretty new mall i12 has a cinema and some unique shops housed within. There's also a ktv hidden at Katong shopping centre a stone throw away, Parkway Parade, East Coast park nearly and dont forget to try the famed Katong Laska. Oh, there's a nice roof top pool in the hotel as well.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Halo_Crystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 17, 2013
Dear Valued Guest,

Thank you for your compliments! We are glad to know that you have enjoyed your stay with us and also pleased to know that you liked our roof top swimming pool. Thank you again for sharing your experience with us here and we look forward to welcoming you again in the near future.

Regards,
Hotel Management Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forster, Australia
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed April 6, 2013

We arrived about 8pm from Sydney - nice foyer, pleasant enough staff at reception, but no bell hop. The hotel appears to be fairly new and shows this with the furnishings and fittings. When we opened the door to our room to find a 17 square metre room, including bathroom, we were not impressed. It is not possible to move in the room if one person is sitting at the desk. Hotel location is good with many eating places and shopping areas, including 7/11 nearby. Breakfast was okay, but no egg station and the other choices limited and refill of scrambled eggs on day 2 were cold. We have a further booking there for our return trip to Aust but now looking for alternatives.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sgtgwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for taking the time to write us a review and noted some positive points of Santa Grand Hotel East Coast.

We recognize some of the rooms are small, but we do have larger rooms available. If a spacious room is a guest’s preference, we will try our best to accede to their request and we would be pleased to recommend the room types for our guest subject to room availability.
As regards our breakfast, we have since rectified and improve it. Total guest satisfaction is our utmost priority and it is thanks to your constructive feedback that we are able to maintain and further improve on our service standards.

Thank you again for sharing your experience with us here. We hope to have a chance to host you again.

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

This hotel was pretty nice. The rooms were small but the staff made up for that. They were always friendly and ready to help with anything that was requested. They keep the place clean and orderly. There is a mall just one block that has everything that you would need. I will be back and I would stay here again. Thank you Santa Grand, East Coast. I only wish that you had a shuttle to/from the airport.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank patimt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for your compliments! We are extremely pleased to know that our team provided a prompt and attentives service that made your stay memorable. We will definitely share your positive feedback to the team. We appreciate your valuable suggestion about the shuttle and we will feedback it to the top management. Thank you again for sharing your experience with us here and we look forward to having you back at Santa Grand soon!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed April 5, 2013

A nice hotel, with a nice Peranakan theme running through it. Deluxe room was large, well appointed and bright. Breakfast was a nice selection of local and western foods. The option of an expresso or something more appealing than the filter coffee would have been nice though. The hotel was generally well maintained. The pool are on the roof is lovely, a great way to cool off from the heat of the day. Staff were very friendly and helpful.

Room Tip: The deluxe rooms are considerably larger, and worth the extra.
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mr_Botak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for your compliments! We are glad to know that you have enjoyed your stay with us and pleased that our team has provided an excellent service that make your stay memorable. Thank you again for sharing your experience with us here and we look forward to welcoming you again in the near future.

Regards,
Hotel Management Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 4, 2013

Just ona night stay. But the staf, helpful kind and friendly. My room was really smal (behind cleaner room ;) But this was still clean and hotel itself very nice. As we were on last floor - we did not needed to take lift to roof swiming pool - just evacuation stair case. The location maybe not central but quiet and with good transportation as Singapore is famous of that. I would recommend this hotel as price is good - just maybe ask in reception of room upgrade to bigger if staying longer and bougth the cheapest.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank irek1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review, April 11, 2013
Dear Valued Guest,

Thank you for recommending us and we are glad to know that our team provided a prompt and attentive service that made your stay memorable. We recognize some of the rooms are small, but we do have larger rooms available. Guest can state their preference during the booking, we are please to recommend guest's preferred room type.

Thank you again for sharing your experience with us on TripAdvisor. We look forward to having you back with us soon!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Grand Hotel East Coast

Property: Santa Grand Hotel East Coast
Address: 171 East Coast Road, Singapore 428877, Singapore
Location: Singapore > Singapore > Joo Chiat
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#78 Business Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Santa Grand Hotel East Coast 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Located in the East Coast area, Santa Grand Hotel East Coast is nestled at the heart of Katong, well known for its Peranakan heritage and culture. The hotel is also within the larger Joo Chiat area, which was designated as the national heritage conservation area by the Singapore Government with the intention of preserving its rich history, culture and architecture. This Peranakan themed boutique hotel aims to introduce Singapore's unique culture and tradition to visitors, just like its predecessors at Santa Grand Hotel Bugis, Santa Grand Hotel Little India and Santa Grand Hotel Chinatown. Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colors, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colors that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colors are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay. Be it for leisure travelers or travelers on business trip, Santa Grand Hotel East Coast is the place you want to stay in to immerse in a uniquely Singapore culture. Take a walk around the area and you will be amazed by the large variety of food to choose from. A definite must-try would have to be the famous Katong laska, well-liked by Singaporeans and visitors alike, this signature dish can be counted as one of the most popular favorites in Singapore! For outdoors, the hotel is near the popular East Coast Parkway where guests can exercise or just relax amidst the cooling breeze along the Singapore coastline. ... more   less 
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Also Known As:
Santa Grand Hotel East Coast Singapore

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