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“Small but clean and great location.”

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Bay Hotel Singapore
Ranked #111 of 308 Hotels in Singapore
New York City, New York
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Small but clean and great location.”
Reviewed February 23, 2013

Stayed there for 2 nights and I was satisfied with everything. The hotel room was small but very clean. Friendly staff. Free parking. It's not at the middle of the city but MRT station is within 5 minutes walk. Vivo city is right there if you just wanna do some shopping and get food. They have a great variety of stores and restaurants. Will stay there again for sure and try their pool next time!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccywong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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859 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
mouilleron en pareds
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 21, 2013

Another business trip to Singapore and a new hotel, for me. This one is relatively new according to the cabbies which is reflected by the cleanliness. I was disappointed by the size of the room - the shower/bog is in a glass box in the corner of the room... Apart from that, staff are very helpful, free minibar, Discovery channel (nothing else worth mentioning), location (across the road from VivoCity and Sentosa). For 170 SGD it's not that bad!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayHotelSingapore, Public Relations Manager at Bay Hotel Singapore, responded to this review, July 14, 2013
Dear Guest,

Thank you for your feedback which we appreciate very much. We are glad to hear that you are happy with the cleanliness of our hotel, the warm hospitality of our hotel staff, our free minibar and the great accessibility afforded by our hotel’s proximity to some of the greatest attractions in Singapore.

As with the room size issue, our Deluxe Queen room, at 23 - 26 square metres, is a good size and appeals to most of our guests who have stayed in them; and is good also for two persons. We are in the final phase of rolling out bigger rooms and they are expected to be ready soon. We hope to welcome you back to our hotel to stay by then.

Bay Hotel Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2013

I stayed here for four nights and it was a GREAT stay. The staff are very friendly and helpful all the while. It was in a good location and easy to ride on public transport like Bus, MRT and Taxi. For those who wish to visit Sentosa island, this would be a good choice too.

I like the steamboat the most as it is afforable and the seafoods are fresh too.

They will replenish the soft drinks every day and that's also very caring. At least after coming back from a tiring trip, you can just lie down and have a cold drink.

Room Tip: Must choose the view facing vivocity
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  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Mandy2013Lo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne (Aus)
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 13, 2013

Stumbled across this hotel looking for good value hotels in Singapore. Might not located close to Marina, Raffles City, etc, but the hotel itself and the service received were compensation enough for the location. In fact, this was a great spot to go down to Sentosa. Really recommend!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacquesA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 13, 2013

I stayed here from 15th-16th December as a birthday weekend treat using a Groupon voucher. Since reading the reviews here, I more or less know what to expect and was pleasantly surprised by the room and its amenities.

We especially like the super comfortable bed, and the rain shower. However, the position of the sink was pretty awkward as it was outside the shower room/toilet and that meant that the carpeted area could get wet (luckily, the hotel was pretty new, so no nasty water stains on the carpet, nor the weird smell). The room I got (I think it was 608), was facing the mosque, and I could see the cemetery partially. Not a concern to me since I had the curtains drawn the whole time.

The complimentary minibar was awesome as we could have something to snack on while watching TV as it was raining the weekend I was there. When it stopped raining, we crossed the road over to VivoCity and had a late night dinner, followed by a midnight movie. No need to worry about transportation!

However, despite the positive points I’ve stated, I don’t think I’d go back a second time. The swimming pool and gym are jokes (super tiny) and the rack rate for a room is ridiculously high. Besides, we had to wait till around 4pm (official check-in time is 2pm) for our room, but yet we could not get late checkout the next day. Not really happy about it.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daphn3t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayHotelSingapore, Public Relations Manager at Bay Hotel Singapore, responded to this review, July 14, 2013
Dear Guest,

Thank you for your feedback which we will take carefully into consideration. We are glad that you have enjoyed our mini bar and room amenities, and also the convenient location of our hotel.

While our pool is generally adequate in meeting the needs of guests who wish for a swim to reinvigorate themselves for the day, the great scenery of Mount Faber from the pool also makes our pool an enjoyable place to lounge and relax. Also, the mosque you pointed out is actually the home of the royal family of Temenggong Abdul Ibrahim, and which is a heritage site of close to 200 years of history and significant to Singapore. We apologise for the late check-in and check-out as it happens to be a busy period for us. We welcome you back to stay at our hotel again.

Bay Hotel Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 11, 2013

Its a good CNY get-away.
Affordable Package that comes with heart-warming steamboat dinner on rainy days with extendable stay at further discount.
Room has a nice window-bay and great tv cable, the pool is small but served the purpose for kids, steamboat with limited affordable add-on is delicious. Breakfast is a pleasing spread; bonus is: upon request::- cafe latte, french-toast or sunny-side-up will be served. Staff is very obliging in making my little girl's birthday memorable and customer-service at 1st lvl cafe is very good.
(-) arrived at a neat room with the smell fresh sheets; realised that there are blood-stains when comforter is lifted, stained-used cubs and no coffee in the room. All was restored when we were out for dinner so all's well.

Room Tip: Main-road facing is not that bad.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AmandaWhoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayHotelSingapore, Public Relations Manager at Bay Hotel Singapore, responded to this review, July 14, 2013
Dear Guest,

Thank you for staying with us and we appreciate your feedback greatly. We are glad to know that you had a great Chinese New Year getaway at our hotel and am happy with the service and amenities provided by our hotel.

We apologise for the cleanliness of the hotel room which has failed to meet the usual standards set by our hotel. We are glad that the problems were solved eventually with the help of our staff. We will have more stringent checks on our cleanliness to avoid the same issue from happening again. We welcome you to have another enjoyable stay at our hotel.

Bay Hotel Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 10, 2013

We were transiting through Singapore on our way back from Australia and wanted a place for 1 night, something close to Universal Studios. Over the years, I've spent countless nights in Singapore on business and had never stayed or heard of this place before. We booked the placed over the internet and boy was this one of those classic internet con jobs. The rooms look nothing like the photos. We were a little surprised when the cab drivers at the airport told us they hadn't heard of the place and had to use the GPS to get there. We were in for the shocks of our lives the moment we entered the room. By the time we put our bags in there wasn't even space for us to stand - 2 adults & 2 children. My family revolted saying they wanted out. We tried hard to get rooms at some of the places i have stayed at earlier but with no luck. Having no other choice we had to stay on.

Thank goodness the staff at the hotel were so nice. The hotel itself isn't too old, probably just a couple. I think the hotel staff are used to getting reactions of the kind we had, which is why they were sweet enough to let us get out without applying cancellation charges. Since we could get rooms outside, they then helped pout our bags in the locker room downstairs just so that the 4 of us could sleep on the beds. We made sure we didn't spend a moment more than necessary in the rooms. We had spent 2 amazing weeks in Australia before coming over and it all left such a bad taste in out mouth as we headed home. I got an earful from the family and the kids don't stop reminding me the night we spent at the Bay Hotel. The place becomes exceptionally bad when i remember the amount of money we paid to stay there. It was something like $325 Sing, which isn't cheap. Singapore has better hotels. Don't pick this one, you will regret it.

All that said, it is close to the Vivo mall, MRT and Universal Studios. But then from what i later heard if it is Sentosa and the Universal Studio you are after you are probably better staying in the resort hotels. Apparently you get better access to the rides and on the days you are going around to the parks you don't need to make the effort of reaching there from the outside which all set and done can take about an hour.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Arjun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayHotelSingapore, Public Relations Manager at Bay Hotel Singapore, responded to this review, March 31, 2013
Dear Guest,

Thank you for staying with us and we appreciate your feedback.

Our actual rooms are executed to be as close as possible to the renderings and plans we have set to do. As our rooms are designed for couples, your stay with us might have actually been a more enjoyable one if spread across two rooms. We regret you did not have the best experience at Bay Hotel Singapore but hope to have the chance to welcome you back again, especially when our larger rooms become ready.

Regards
Bay Hotel Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Bay Hotel Singapore

Property: Bay Hotel Singapore
Address: 50 Telok Blangah Road Bay Hotel Singapore | (Hotel entrance via Temenggong Road), Singapore 098828, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#91 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bay Hotel Singapore 4*
Number of rooms: 333
Official Description (provided by the hotel):
Situated at the gateway to Sentosa, in the heart of it all. The diamante-inspired facade, Bay Hotel Singapore, sets the stage for a pleasant stay of convenience in a modern boutique hotel. The 11-storey hotel comes fully equipped with its own set of modern comforts and facilities, home with 333-rooms offering stunning views of Sentosa or verdant embrace of Mount Faber through its panoramic bay windows. ... more   less 
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Also Known As:
Bay Hotel Singapore

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