I travel with my husband+1 daughter, I know the hotel price were really cheap but I don't expect the room will be so dirty, they never clean the air conditioner filter, top of the drawer is full of dust, below the bed full of trashes, if it's not because some my items falling, I will not known the room are really dirty.
Here is more room condition pictures :
My daughter has dust allergic and gotten worse, she had to go to hospital the next day because it is really dirty.
After seeing this condition, I immediately check out the same day I check in and move to Porcelain Hotel. I ask for refund because I already paid for 9 night, but the manager keep giving me other key room to check, I ask him to go see the room together with me but he refuse. I check about 4-6 rooms and all the other rooms condition are same.
The manager blame the Asiarooms and said he couldn't gave me any refund unless Asiarooms agree to it, because the price is promotion price and they usually charge more than this, I say I know it's promotional price but I don't expect I got promotional room condition. I call the Asiarooms customer service and they said the aggrement is between Econ Inn and me as client. Very worse of Econ Inn manager, beware of it!!!
After debating with the manager, he agree to refund me 7 night, eventhough I never stay single night on the hotel. He even say if your daughter has allergic don't stay at our hotel, stay at hospital, very rude!! My daughter has allergic and we stay on different hotel like this but never had any problem she has to hospitalized because the room never cleaned!
If you prioritize your health, please avoid this hotel.
- Also Known As:
- Econ Inn Singapore