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Orchard Scotts Residences by Far East Hospitality
Ranked #20 of 223 Specialty Lodging in Singapore
Certificate of Excellence
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to stay”
4 of 5 bubbles Reviewed May 22, 2013

This place is still within walking distance to Orchard Road. Breakfast was so-so, but the memorable one is we were invited for complimentary buffet lunch by the management? That's one thing I never see in any other places we've been.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Chincfaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, June 19, 2013
Dear Chincfave

It was our pleasure to have had you join us for lunch. Hope you enjoyed the other programmes as well, such as Pilates, Yoga, Zumba, Tennis etc. We look forward to extending the Far East Hospitality to you real soon at Orchard Scotts Residences.

Thank you once again for making Orchard Scotts your home during your stay in Singapore.

Regards
Karamjit Kaur
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    186
    83
    9
    5
    4
See reviews for
160
12
4
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

I enjoy every moment while I am here . The place is nice and comfortable and the staff is really friendly and helpful . I really can't think of anything to complain . Definitely would recommened to everyone who want to have a place for temporary and feel like home.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Yasmeen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, June 19, 2013
Dear Yasmeen M

Thank you for making Orchard Scotts Residences, your home during your recent visit to Singapore. We are happy to have been given the opportunity to extend the Far East Hospitality to you and your family. Best wishes and see you soon.

Regards
Karamjit Kaur
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 19, 2013

We would like to thank the management of Orchard Scotts Residences for all the help and the support we have received during our stay. All our requests including the numerous faxes and copies taken by the Management office were fulfilled expediently with friendly smile. We were specially impressed of the effort MS Karamjit Kaur put to retrieve the wallet we lost in the Newton Hawker Center. With her assistance we got our wallet back with all the ID's and credit cards. Lost only a small amount of cash.
We like to recommend Orchard Scotts Residences for travelers preferring easy and relax living environment.

  • Stayed March 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank ropsila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, May 26, 2013
Dear ropsila

It is our utmost priority to ensure the safety and wellbeing of all our Residents at Orchard Scotts Residences.

We are glad that you have had the opportunity to experience our Orchard Scotts hospitality first hand and thank you for sharing it with us. This certainly will encourage the team even more.

We look forward to being of service to you again soon.

Regards
Karamjit Kaur
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

After a great deal of research and hotel comparisons we booked Orchard Scotts for the first two weeks of a month business/leisure trip. It completely lived up to our expectations.

A great location which is a ten minute walk to the end of Orchard Road for shopping, eating and the MRT subway stations

The overall site, pools and communal areas are very well maintained, we found all the staff to be friendly and very accommodating. A modern, clean room which was cleaned on a daily basis. Overall the right mix for a very enjoyable, relaxing stay to be recommended.

  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, May 26, 2013
Dear Jon S

It was a pleasure to have hosted and extended the Orchard Scotts hospitality, to you and your family during your recent stay with us.

Thank you too, for sharing the services and facilities you had experienced, at Orchard Scotts Residences.

Regards
Karamjit Kaur
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
1 review
5 of 5 bubbles Reviewed May 9, 2013

I have just read the review "Terrible Service" and could not believe what I was reading! I can appreciate how the reviewer must have felt - expecting to be staying in a hotel and being moved to a serviced apartment. However, after staying at Orchard Scotts for more than 2 years,I would like to say we have found all the staff absolutely superb. Every one of them is and always has been friendly, courteous, helpful and professional, dealing with any problem promptly and efficiently. I am truly sorry that the previous reviewer did not enjoy her stay at Orchard Scott's but I would hope that discerning Trip Advisor readers would take the time to read all the reviews and discover that Orchard Scott's is staffed by very special people who can not do enough for their guests. Here is a little example of how caring they are. This Sunday, May 12th, is Mother's Day. The staff, knowing how much my wife and I miss our family who live thousands of miles away, today gave my wife beautiful flowers. Thank you so much!

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank BJT431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, May 26, 2013
Dear BJT431

Your thoughtfulness and appreciation towards Orchard Scotts Hospitality are beyond the bouquet we presented to your wife on Mother’s Day. Thank you for sharing the experience you had with the team at Orchard Scotts Residences.

Regards
Karamjit Kaur
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 29, 2013

After staying at Orchard Scotts for a couple of years and reading the various excellent reviews, I realised that almost everyone has mentioned the fabulous staff. I fully endorse the various complements bestowed upon the management team, the breakfast room staff and housekeeping I would, however, like to make a special mention of The Mr Fix-its at Orchard Scotts, I.e. the amazingly talented technicians. Whether they come to the apartment to change a light bulb or help a computer illiterate person like me, they arrive at the door with a smile on their face. They are so courteous and willing to help. This weekend, Tall Koh Koh ( yes, there is Small Koh Koh too!) and Lionel serviced our air-con and after they left no- one would have known they had been there. Many thanks to all the technical team at O.S.

  • Stayed April 2013, traveled on business
    • Cleanliness
    • Service
Helpful?
Thank NBFifeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, May 3, 2013
Dear NBFifeUK

The Mr Fix-its of Orchard Scotts Residences are truly honoured to have the special mention in your review. They are indeed cheerful and a blessing to have in our team.

Thank you for taking the time from your schedule to pen down the review.

Regards
Karamjit Kaur
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed April 24, 2013

I booked this apartment for my husband's birthday holiday surprise. He had no idea until we got to the apartment. We have stayed there before and love it. So this time, I have 7 family members stay with us between 8 to 11 nights. The kids loved it and my elderly parents too. The management and staff gave us a birthday cake and a bottle of red wine on David's birthday.
Good location and close to Newton hawker centre so we can easily get breakfast over the weekend when the lounge room is closed.
I would like to praise Nancy and Becs with their excellent service. Also, all the ladies in the breakfast room. They were so kind and forever clearing our tables so we can get more food. I wish the minimum stay is for 5 nights as I know many friends would transit in Singapore in a short time and it is a shame they are not able to book for a short time at this venue.

Room Tip: The higher floor is better view.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loman O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaramjitKaur, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review, April 27, 2013
Dear Loman O

It was an honour to have you and your family stay and celebrate David’s 60th Birthday with us. We are glad that you experienced the Orchard Scotts hospitality, especially thru Nancy, Becs, Irene and the team at the Breakfast Lounge.

Unfortunately, it is a requirement here in Singapore, for all stays in apartments to be a minimum of 7 nights. We look forward to your next visit to OSR.

Regards
Karamjit Kaur
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchard Scotts Residences by Far East Hospitality

Property: Orchard Scotts Residences by Far East Hospitality
Address: 5 Anthony Road | #14-09, Singapore 229954, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 223 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Orchard Scotts Residences by Far East Hospitality 5*
Number of rooms: 204
Official Description (provided by the hotel):
Orchard Scotts is a premier development located amidst the serenity of Cairnhill Road and Anthony Road, next to Newton MRT. The development is only a ten-minute stroll from the bustling shopping paradise of Orchard Road.Its arresting modernistic design is the brainchild of Arquitectonica, the world-renowned firm responsible for urban architectural legends such as The Westin New York at Times Square. Designed with the discerning elite in mind, the Orchard Scotts' lifestyle epitomizes luxury and elegance. Our sprawling landscape spans some 2.5 hectares, allowing you the experience of vast, unadulterated space, where urbanite sensibilities co-exist in harmony with nature. Awards: FIABCI Prix d'Excellence Award 2009 (Residential Category),Landscape Industry Association Award 2009 ... more   less 
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Also Known As:
Orchard Scotts Residences By Far East Hospitality Singapore

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