My first previous stay in this hotel was marred by several incidents, like having access denied to the Club rooms main privileges (22nd floor swimming pool, alfresco chill-out area, for instance), and a not-so-great service, most of these incidents being caused by a film shooting that disrupted the hotel services.
In the feedback forms sent by the hotel's management, I stressed some of these disappointing aspects. The management reaction was extremely satisfactory : they acknowledged the problems, apologized and offered me a second chance.
I must admit that my second stay there was pretty much what I could expect from a hotel with great standards : flawless and extremely polite and attentive service, very clean and pleasant room, and so on. A great stay.
- Official Description (provided by the hotel):
- Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more less
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- Also Known As:
- Oasia Hotel Novena, Singapore By Far East Hospitality