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“Modern hotel, few minor faults”

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Oasia Hotel Novena, Singapore by Far East Hospitality
Ranked #42 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed July 9, 2013

I recently stayed at this hotel for three nights. The hotel is in a great location, above the MRT and next to a shopping centre. We had a deluxe room which is a little small and no bath. However, the room is well equipped and comfortable. The reception area is small, staff friendly but they would have difficultly coping if more than a few people are checking in at the same time. The pool, gym and sauna are very good. The size of the indoor breakfast area (ground floor) is too small, the seating is very close and table areas shared, which is not ideal. Plus the breakfast area is noisy and the staff seemed stressed and not so friendly when serving breakfast. The food selection was fine. We liked the modern feel of the hotel (as many hotels in Singapore are tired) and felt the cost was within reason. In our room there was a small water leak in the toilet and the shower area had a little mould.

  • Stayed: July 2013, traveled as a couple
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3  Thank sjbsteven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded September 17, 2013

Dear sjbsteven,

Thank you very much for giving us the opportunity to be of service to you during your recent visit to Singapore.

It is indeed a pleasure to learn that you found our facilities modern and location conveniently accessible to the MRT station and shopping malls. We are also delighted to know that our reception staff were accommodating to guests’ needs.

We appreciate your constructive feedback on the facilities and service at Zaffron restaurant and will work towards improving the dining experience for our guests. You may like to know that we have another breakfast venue at Level 8 for guests who prefer an alfresco experience.

Our Housekeeping team has been alerted to report any water leakage and mouldy shower area to have them immediately corrected. Please be assured that each of your comments will be look into seriously for the continuous maintenance and upkeep of our room conditions.
We look forward to hosting you again in the near future.


Warm Regards,

Teo Joo Leng
General Manager

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3,121 - 3,127 of 4,075 reviews

Reviewed July 5, 2013

We can feel the exact city oasis. We enjoy all of the design, detail, atmosphere, great service, and amazing pools.
We also had a nice afternoon coffee time in the club with the interesting half city and half bukit greenery combination landscape view.
We thank you for bringing us this extraordinary experience.

  • Stayed: July 2013
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1  Thank JacksonHutagalung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded July 11, 2013

Dear JacksonHutagalung,

Thank you for your positive review of Oasia Hotel Singapore.

We are delighted that you had enjoyed the offerings of our Club Lounge and the comfort and facilities that came with it, amidst the stunning views of the city and greenery.

We thank you again for giving us the chance to be of service to you and look forward to welcoming you back for another Club stay soon.


Warm Regards,

Teo Joo Leng
General Manager

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Reviewed July 4, 2013

I stayed there with my wife and 3 year old child during the last week of June 2013.
This hotel has a direct access from MRT, as soon as you come out of novena station take a left, you will see the signs leading to the hotel.
Other highlights were Good bed and very good internet connection. Very honest staff.
Its surrounded by lot of eateries in the near by mall/food court.

Room Tip: Take on on the higher floors, it has excellent view.
See more room tips
  • Stayed: June 2013, traveled with family
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1  Thank aby_here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded July 11, 2013

Dear Aby_here,

Thank you for your generous review of Oasia Hotel.

We are pleased that you had enjoyed our services and had found the location and accessibility to the train station highly convenient.

We hope that we can have the pleasure of welcoming you back in the near future.

Regards,

Teo Joo Leng
General Manager

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Reviewed July 3, 2013

The location of the hotel is great as it is directly connected to the Novena MRT via an underpass. It is also well access to the nearby shopping centres such as Velocity, Square 2 and United Square. The staffs are helpful and friendly. The hotel as well as its room is modern and well designed. Will definitely return to stay.

  • Stayed: June 2013, traveled with family
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2  Thank CoolStay0609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded September 17, 2013

Dear CoolStay0609,

Thank you for your review of Oasia Hotel Singapore.

We are pleased to know that our fellow associates, hotel design and geographical location met your expectations.

We look forward to welcoming you back on your next visit.


Warm regards,

Teo Joo Leng
General Manager

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Reviewed July 2, 2013

Great location - it's connected to a shopping centre which has the MRT station below so shopping, dining and getting around is never a problem. The room is very modern and comfortable. Slightly cheaper than hotels in Orchard Road area so it's a good alternative.

  • Stayed: November 2012, traveled with friends
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Thank fepsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded July 11, 2013

Dear Fegoh,

Thank you for your positive review of Oasia Hotel.

We are glad that you found our location highly accessible to the shopping malls and train station directly via our underground link. It is also our pleasure to know that you find our hotel an attractive value proposition.

We definitely look forward to having another opportunity to be of service to you again.


Warm Regards,

Teo Joo Leng
General Manager

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Reviewed July 2, 2013

a respectively new hotel, like the location of the hotel, not close to the city but accessible. The room is in great condition, personally i like the bed, it is very comfortable, maybe that is the reason i like this hotel so much.

Good view from our room, able to see the city.

As for their swimming pool, Not a big pool, but still it is big enough for us to have a great time there.

  • Stayed: June 2013, traveled with family
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Thank Chong V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded July 11, 2013

Dear CVCHONG,

Thank you for choosing to stay with us at Oasia Hotel.

We are pleased that you found the location accessible and the beds in our rooms were to your liking.

We certainly look forward to hosting you again soon.


Warm Regards,

Teo Joo Leng
General Manager

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Reviewed June 30, 2013

We chose this hotel as above an MRT station and therefore easily accessible to everywhere. It was perfect, good sized modern room with large well equipped bathroom, flat screen TV, wifi, excellent black out blinds - great when jet lagged and very large and comfy bed. Breakfast was not included in the price and we didn't eat or use the pool or gym but overall would recommend to anyone

  • Stayed: June 2013, traveled as a couple
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Thank Bramwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded July 11, 2013

Dear Bramwells,

Thank you for your review and we are elated that you enjoyed your recent stay with us at Oasia Hotel.

We appreciate your compliments towards our in room facilities. We have received good feedback on the accessibility to the underground train station which our guests find convenient and are glad to know that you endorse this.

We look forward to hosting you again soon.


Warm Regards,

Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oasia Hotel Novena, Singapore by Far East Hospitality

Address: 8 Sinaran Drive, Singapore 307470, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#17 Romantic Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Business Hotel in Singapore
#42 Luxury Hotel in Singapore
Price Range: $139 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oasia Hotel Novena, Singapore by Far East Hospitality 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more   less 
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Also Known As:
Oasia Hotel Novena, Singapore By Far East Hospitality

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