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“Family Trip: Clean, quiet and Everything within Reach”

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Oasia Hotel Novena, Singapore by Far East Hospitality
Ranked #40 of 306 Hotels in Singapore
Certificate of Excellence
Manila, Philippines
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Family Trip: Clean, quiet and Everything within Reach”
5 of 5 bubbles Reviewed March 29, 2013

Highly recommended for a family vacation away from Orchard Road. The hotel is situated in a block that holds an office building, a small mall, and Mt. Elizabeth hospital. Taking the hotel lift to the basement leads you to the Novena MRT station which links you to the rest of the city . The rooms are bright, clean, tidy and internet is fast. Controls for everything ( including window blinds) are easy to learn and manages everything in the room and a lot af Audio/Video jacks allow instant connection of Pads/tablets to the room TV. Our kids loved the pool on the 8th floor (especially the small square heated pool) and we made it a point to take an afternoon dip in it for 3 out of the 5 days we were there.

The small mall across the hotel has food shops, a grocery (Cold Storage), sports shops, clothes shops etc. Don't expect High end signature brand stores here (you can get those in Orchard rd) as the mall caters more to sports shops, basic clothes & food stores.

Breakfast buffet is quite pricey and the place is cramp so it would be best to walk across the road to the mall to get breakfast (Breadtalk, Hans, KFC, Burger King opens early). There is also a good massage place in the basement (leading to the MRT station) accessible from the Hotel lift (press B3).

Rooms are generally quiet except for crying of children from other rooms that can be faintly heard. Overall, though, a good place to stay for 4 nights. Come to think of it, it would also be a good place to stay for travelers who want to go for a , medical check-up in the nearby Mr. Elizabeth.

Room Tip: The higher the floor, the better. Avoid rooms adjacent or across with families with small children.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripAdvisermember37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, April 4, 2013
Dear TripAdvisermember37,

Thank you for posting your detailed and positive review after your recent stay at Oasia Hotel.
Our guests generally enjoy the convenience of staying in Oasia Hotel including the accessibility to a substantial number of eateries at the two shopping malls and also the direct connection via the underpass to the train station.

We are grateful for your recommendation of our hotel and also pleased that your family enjoyed the comfort and facilities during your stay.

We hope to welcome you again in the not too distant future.

Kind Regards,

Teo Joo Leng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (704)
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Svendborg, Denmark
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 28, 2013 via mobile

Was on business trip and stayed here between 6-16 March. Nice room, good Internet connection, friendly and helpful staffs. It has make my stay an enjoyable one. There are many food options near the hotel and the direct connection to the Novena MRT was a plus as it makes travelling to Orchard Road or the business district easier and faster. Reasonable price and good service, will definitely recommend others to stay in this hotel and will come back again.

Stayed March 2013
Helpful?
1 Thank njlk70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, April 3, 2013
Dear Njlk70,

Thank you for your review and we are happy that you found your overall stay at Oasia Hotel to be an enjoyable experience.

We thank you for your recommendation of us to your colleagues and look forward to hosting you again soon.

Kind Regards,

Teo Joo Leng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cavite
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

We stayed in Oasia last 18-21 March for a conference we attended. Honestly, we chose it at first because one of my professors has a friend working there. However, there are also several factors that made our stay pleasant.

1. Friendly staff - Every staff that we have encountered was very polite and friendly. One employee even advised me on where to go shopping for chocolates and souvenirs (I forgot to get his name).

2. Room - the room was very clean but a bit on the small side. I guess I should have expected that considering we were in Singapore but for the price we paid, it would have been a very big room in a nice hotel in the Philippines. However, the room suited our needs well. There was a big flat screen TV, bathroom was very spacious with a tub and rainfall shower. They gave us complete toiletries and refreshed them everyday. The toilet is in need of a bidet, though! I believe that every hotel should have this in their priority list. A hair dryer,in room safe, iron and board, robes and slippers were included in the room. The view from the room (city view with lots of lights from cars and buildings during the night) was also very beautiful!

3. Location - the hotel was very accessible. There is an underpass in the basement of the hotel which leads directly to the MRT. In between the MRT and the hotel is also a mall where you can do your basic shopping and eating. Another mall, Velocity Mall, is located beside Oasia. This is where I bought some of my meals and medicine (I got sick during my stay).

4. Food - our room includes buffet breakfast. Although it was buffet, they did not lower the quality of the food they serve (as compared to some buffet I know here in the Phils where they just care about the quantity, not the quality). The cha siu bun was excellent as well as the meats. My favorite was the mini croissants and waffles!

Overall, our stay was excellent! I'd return here when I go back to Singapore (and I have the money to stay in a 4-star hotel)!

Thank you, Oasia!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xianora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, April 4, 2013
Dear Xianora,

Greetings from Oasia Hotel Singapore.

Thank you for your detailed review and compliments of our hotel. We are delighted to know that that you had an enjoyable experience while attending the recent conference and it certainly was a pleasure to have extended our hospitality.

We are also pleased that we have exceeded your expectations in all areas including the service from our associates, our clean rooms, the accessibility from the train station and the quality of our breakfast buffet.

We thank you again for making Oasia Hotel your preferred choice for your future stays and look forward to receiving you once again.

Kind Regards,

Teo Joo Leng
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed March 27, 2013 via mobile

One night only due to work commitments.
Upgraded to Club Level. King bed, pod coffee machine, wifi, mini bar, breakfast, lap pool and drinks and snacks on 22nd floor.
Great location and excellent staff.
Well designed hotel and rooms.
Will be back!

Helpful?
1 Thank russellferrier
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, April 3, 2013
Dear Russellferrier,

Thank you for the positive review and we are pleased to know that you enjoyed your stay with us.

We look forward to welcoming you back and hopefully for a longer period to enjoy our Club amenities.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 25, 2013 via mobile

The hotel is located conveniently at Novena Square with good access to the mall and the MRT.
The staff are extremely friendly and very professional and efficient. The rooms are clean and tidy, a little small, but not cramped.

The hotel still needs to work on its eating arrangements. The ground floor restaurant is cramped and the menu selection is poor. However, given the variety of places to eat nearby that is not surprising. However, the breakfast experience is hell on earth, and the hotel really disappoints. Since I last stayed there the hotel has started using an area on the 8th floor as an extension of its breakfast facilities. This helps, but the facilities are still very under staffed and the main restaurant is so cramped with the buffet and the large number of people eating there that it is a very unpleasant experience. It is not uncommon to find there is a queue for breakfast, or people are eating in the lobby. The 8th floor area has helped, but not a huge amount

Stayed March 2013
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 27, 2013
Dear Paul M,

Thank you for your review.

We are happy to know that you found our location highly accessible and our associates were deemed professional and friendly.

We have taken note of your concerns on the breakfast experience and are working with our Food and Beverage team to extend the breakfast space on the first floor.

We look forward to welcoming you back and providing you with an enhanced experience in the near future.

Kind Regards,
Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed March 25, 2013 via mobile

We had recieved a free voucher for a night's stay at Oasia hotel for a deluxe room. We were told that we could upgrade our package to one with Club benefits for a special promotion rate (believe this is offered to everyone).

The club benefits gave us free access to the club lounge, an exclusive pool and a cocktail hour between 6-8pm. They also served light refreshments during the cocktail hour (cheese platter - great!, 2 hot dishes) and an array of drinks - beers, wines, and the signature oasia cocktail.

We had naively thought that with the upgrade, we would also be upgraded to a better room but it wasn't.

The room is small as compared to some of the other bigger chains hotels i've stayed in. The hotel also faces a block of flat and you/they could look across so shades have to be down most of the time.

The toiletries provided was from Thann and i loved it, great for having a bubble bath.

I loved loved the buffet spread at breakfast - there was a wide variety and with great choices!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StephSeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 27, 2013
Dear StephSeow,

Thank you for your review.

We are glad that you found value in upgrading to the Club during your recent stay. The promotional rates that you received are offered on selective basis depending on room availability. Notwithstanding, it is a pleasure to know that you enjoyed our Club offerings.

Our rooms are of standard sizes and the Club rooms are differentiated with designer decoration and furniture. The views are also spectacular and we recommend you to try the rooms overlooking the Bukit Timah city area on your next visit.

We look forward to welcoming you back on another staycation in the near future.

Kind Regards,
Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed March 25, 2013

The hotel's location is pretty good, given the proximity to the Novena MRT, the Velocity mall and short distance from Orchard Road. The ground staff was very helpful and would always help with locating cabs, the room service could have been better though. Overall, a good stay!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anuradha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 30, 2013
Dear AnuradhaM0203,

Thank you for your review and we are happy to know that you had a positive experience during your recent stay at Oasia Hotel Singapore.

We look forward to welcoming you back again soon.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oasia Hotel Novena, Singapore by Far East Hospitality

Property: Oasia Hotel Novena, Singapore by Far East Hospitality
Address: 8 Sinaran Drive, Singapore 307470, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Singapore
#18 Family Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Business Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oasia Hotel Novena, Singapore by Far East Hospitality 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more   less 
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