We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Outstanding Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Oasia Hotel Novena, Singapore by Far East Hospitality
Ranked #40 of 306 Hotels in Singapore
Certificate of Excellence
Limassol
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Outstanding Hotel”
5 of 5 bubbles Reviewed March 4, 2013

Mr Teo Joo Leng, the General Manager can be proud of his outstanding staff; on arriving at the Hotel we were immediately met by the Concierge (Mr Juffi?) and Mr Francis the Duty Manager who whisked us away to the 22nd Floor Club Executive lounge and arranged for our luggage to follow. Mr Randi the Guest Experience Manager immediately made us feel at home whilst explaining all the facilities that were available to Club Members and we were also served with the hotel specialty Tea ; 'Singapore Sling' which was delightful ( we also purchased two boxes to take home with us).

We had asked for room with views and were given one on the the top floor (2530) with fantastic views over the City and green areas; The room, although quite small was excellent with a King size double, delightful bedding, electric blinds, a great coffee maker, bath, rain shower and exotic shower gels; as one would expect there were robes and slippers. The room service was excellent with a daily newspaper and a free mini bar (soft drinks only).

Now on to the Club Lounge; wow, this had an infinity feature inside and an infinity pool outside, a comfortable sitting area and all the staff were so friendly. As part of the Club package, soft drinks and snacks are available during the day and from 6 to 8 pm canapes and alcoholic drinks; the canapes were excellent and in particular I would like to comment on the good wines (Penfolds of Australia).

In our opinion this is an excellent hotel to base yourself as it is directly linked to the transport system (Novena MRT) and next door to a large shopping mall (Velocity).

Room Tip: Ask for the City view on the 25th floor
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cypruswineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 7, 2013
Dear Cypruswineman,

Thank you for your encouraging review and I am indeed proud that my colleagues at Oasia Hotel have provided you with a wonderful stay experience. I shall pass on your appreciation to my respective colleagues, who I trust will be elated to be recognized as individuals who made a positive impression with our guests.

It is also a delight to learn that you have enjoyed our Club offerings. Our Club lounge is voted one of best value lounge in the world and we are glad to have you attest to this. Besides our wine selection, I certainly hope that you managed to try our gourmet coffee and chocolate as well.

My colleagues and I look forward to welcoming you back for another positive experience in the near future.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,293 reviews from our community

Traveler rating
    1,668
    1,223
    288
    76
    38
See reviews for
648
1,206
214
711
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (704)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 2, 2013

We stayed at Oasia in December 2012, we were travelling as a family of four adults with our two teenage daughters. Our daughters stayed in a Superior room and we had a Deluxe room next door.

Both the rooms were amazing, very spacious with all the added extras such as, free wifi, iPod docks, Internet TV, comfortable beds, daily bottled water and good service.

I must say that the room service food was good value as we did find the hotel restaurant very small and it was hard to get seating at busy times. We also found the glasses stacked in one walled section of the restaurant very off putting as every time you moved around you had to be conscious of not knocking them over!

The hotel is very conveniently placed to the shopping mall next door and the Novena MRT which we used extensively as a cheap and quick way to get around Singapore. The times that we did require a taxi the concierge service was excellent and always gave us an expected arrival time of the taxi and advice on the best value service to use as we travelled with three large suitcases and a pull along bag.

The pool area and gym were also excellent!

We have recommended Oasia to some friends that will be travelling to Singapore with their family is August 2013 and I am sure they will be just as impressed as we were.

Room Tip: Superior and Deluxe rooms are far larger than the club rooms.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 7, 2013
Dear Janine H,

Thank you for sharing your positive experience at Oasia Hotel.

It is a pleasure to know that our connecting rooms and amenities served your family well during your stay here. Our restaurant design is centred on a contemporary concept featuring elements of rock, wood and glass. Incidentally, we are looking to tweak the restaurant layout to better provide for guest movements. In relation, we are delighted that you found our room service good value for money.

We are highly appreciative of your recommendation to your friends and we earnestly look forward to extending our Oasia hospitality to them.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 2, 2013

I stayed at Oasia for 7 nights and was very impressed. It is definitely worth upgrading to the Club room which includes breakfast and free WiFi. The rooms are very comfortable and have everything you need in the suite including a Nespresso coffee machine. All the staff are very friendly and helpful especially Jung at the Club Lounge. She was so professional and efficient and ensured all my needs were met. I also appreciated the late check out as I had a late night flight. The pool and Club lounge are great for relaxing and kept very clean. The location is excellent with the connection to the MRT you are in Orchard Road within 5 minutes. Taxis are also cheap in Singapore and safe as is the MRT.
Oasia is definitely the the Hotel I will stay at next visit and also highly recommend to family and friends.
Thank you to all the staff at Oasia for making my trip to Singapore so enjoyable.

Room Tip: Definitely upgrade to the Club rooms
See more room tips
  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cdeb19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 6, 2013
Dear Cdeb19,

Greetings from Oasia Hotel Singapore.

Thank you for your positive review of our hotel. We are glad you found it worthwhile to upgrade your stay to a Club room upon checking in. It was indeed a pleasure to know that you have found value and enjoyed all the benefits of our Club room and Club lounge.

We will pass on your appreciation to our Club Manager Ms. Jung Jaeeun for providing exemplary service during your patronage at the Lounge. It is indeed motivating for her to know that she was recognized for making a difference to the experience of our guests.

We thank you for giving us the opportunity to be of service and look forward to welcoming you back soon.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 2, 2013

Stayed in the Club Room of Oasia Hotel, which was pretty good value when compared to other hotels in Singapore (it's an expensive city to stay in!). The location is brilliant. It's just a lift ride and 2 minute walk through a shopping centre to get to the Novena MRT station. There is no need to go out on the street. From there it's only 2 stops to Orchard. The views from the room - especially once the sun sets and the city lights are turned on - are just gorgeous. The room itself, though not huge, is comfortable and there are plenty of nooks and cupboard space to place all your luggage. We travelled with luggage plus bulky sporting equipment and didn't have a problem moving around the room. I only heard other guests who were transiting the hallway and otherwise found it to be very quiet.

The main benefit of staying in the Club Room includes a free mini bar, free cocktail hour (actually its 2 hours) and use of the Club Lounge (which also has an outdoor infinity pool). The mini bar is handy but be warned that it is not stocked with liquor or a wide array of drinks. It is just five drinks replenished each day. The cocktail hour includes canapés, but again they only serve one cocktail. They do however have wine, beer and you can make simple cocktails i.e. spirit + juice (I think you can have beer and soft drinks etc. 24/7 but I didn't visit the Club Lounge apart from breakfast and cocktail hour myself). Canapés included mini pizzas, chips/crisps, cheese, bread etc. The breakfast is, as others have pointed out, very limited. Not at all what you expect from an Asian hotel of this calibre - but saying this you certainly won't go hungry. You just have to stack up on the 2 or 3 options that work for you. Service can be slow because the hotel doesn't seem to have too many staff working the floor - but the service is very friendly. Overall, a very good experience - as long as your expectations and imagination don't get away from you.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meggie_Panda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 12, 2013
Dear Meggie_Panda,

Thank you for your posting.

We are happy to know that you have enjoyed most aspects of your stay. We are also pleased that you found our location accessible and also our Club benefits that provided good value.

We have taken note of some of the areas that you highlighted and will follow through with corrective measures. We thank you for giving us your honest feedback.

We look forward to having another opportunity to be of service to you again soon.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

Great location, really good service and we got a late check out when we needed it, which was very nice of the staff. Overall, the hotel is in a very good location and we felt that the staff were genuinely wanting to be helpful. Mr. Warren, the F&B Assistant Manager was also very helpful during breakfast. He actively sought our feedback on how breakfast went. The pool area is nice, if a little sparse...not sure if the minimalist/boutique feel works here as much as it does throughout the rest of the hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank des23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 6, 2013
Dear Des23,

Thank you for posting your review and we are pleased that our associates were able to extend their warmth and hospitality to you during your recent stay.

We have shared your appreciation with our F&B Manager Mr. Warren and it is indeed motivating to be remembered as someone who has made an impression for our guests.

We look forward welcoming you back soon.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga
1 review
3 of 5 bubbles Reviewed February 28, 2013

It's an OK hotel with a couple of problems that really need to be addressed. The breakfast area is far too small. If you don't get in there early, you may not find a seat. Also, they are massively understaffed, so getting a cup of coffee can take a while. I got up and went to get some food and by the time I got back, the waitress had given the table to someone else. That kind of thing really frustrates me. I hope they read this and fix some of these issues. Beyond that it's a clean place to stay. Beds are a little hard.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with StayFarEast.com

Helpful?
Thank ThomasSaratoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, March 6, 2013
Dear Thomas Saratoga,

Thank you for sharing feedback on your recent stay. We are indeed disappointed that we were not able to meet your expectations especially during breakfast.

Being the first meal, we take emphasis in providing a comfortable experience for all our diners which regretfully was not the case. We have shared your feedback with our Food and Beverage team for their review and improvement on the highlighted areas. Please be assured that corrective measures will be taken to ensure that our diners have a good start to the day.

We thank you again for taking the time to write your review and look forward to having another opportunity to host you again.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

The location of this hotel is great, below the hotel there's a link directly to MRT station which makes travelling very convenient. Next to the hotel there's a small mall which have pharmacy , food center , restaurant , clothing to cater for individual's need.
Oasia is a new hotel under Far East group , Staff might not have great exposure to hotel industry standard but instead rigid to rules set. This might not be good for frequent traveller as they would like to have a homely feel when they are back to hotel after long day.
Breakfast selection are pretty standard , it can be improve by having more hot kitchen on local delicacies. The club services are good , facilities around the club are decent & structured.
The Club room is on the top floor , overall room layout is bright & warm ambience. The main issue is drainage within shower area, it gets flooded everytime after shower which submerge to the rest of bathroom.Housekeeping needs to be improve, e.g : not picking up laundry , no slipper & mineral water in the room .
Overall good business hotel.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinkle_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, February 28, 2013
Dear Tinkle_13,

Thank you for sharing your review and we are pleased that you enjoyed your overall stay at Oasia Hotel.

We strive to ensure that all our guests are made to feel at home and are regretful that this was not executed to perfection during your stay. Following your comments, we have shared your breakfast feedback with our Food and Beverage colleagues who will review the breakfast items.

Our Engineering colleagues are also looking into the shower area drainage. And the Housekeeping team has too been briefed to be more vigilant on the replenishment of amenities.

We thank you again for your comments and look forward to hosting you again soon.

Kind Regards,

Teo Joo Leng
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
One Farrer Hotel & Spa
#11 of 306 in Singapore
4.5 of 5 bubbles 804 reviews
Joo Chiat
Village Hotel Katong by Far East Hospitality
Show Prices
Show Prices
Show Prices
Tiong Bahru
Wangz Hotel
Wangz Hotel
#10 of 306 in Singapore
4.5 of 5 bubbles 1,183 reviews
The Quays
Park Regis Singapore
Park Regis Singapore
#45 of 306 in Singapore
4.0 of 5 bubbles 3,291 reviews
Show Prices
Show Prices
Show Prices

Been to Oasia Hotel Novena, Singapore by Far East Hospitality? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oasia Hotel Novena, Singapore by Far East Hospitality

Property: Oasia Hotel Novena, Singapore by Far East Hospitality
Address: 8 Sinaran Drive, Singapore 307470, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Singapore
#18 Family Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Business Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oasia Hotel Novena, Singapore by Far East Hospitality 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Hotwire, Orbitz, Asiatravel.com Holdings, Travelocity, Agoda, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Oasia Hotel Novena, Singapore by Far East Hospitality reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oasia Hotel Novena, Singapore By Far East Hospitality

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing