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Village Residence Hougang by Far East Hospitality
Ranked #37 of 230 Specialty Lodging in Singapore
Singapore, Singapore
1 review
“aokai20”
Reviewed March 16, 2014

Village Hougang is an excellent place to stay with a wide range of amenities. Rooms are clean and roomy and the hotel staff are always helpful and courteous. Peter and Macra at the door are always helpful and 3 time weekly room cleaning has made my 6 month stay trouble-free. Hotel management on the 4th floor are fantastic--any issue or problem is dealt with immediately and Jane and Serina are always ready to help. On the ground floor is a large food court with very reasonable priced meals with a wide variety food. In addition to the food court is a large supermarket, bakeries, restaurants, and just about any other service you could need. I can' highly recommend Village Residence Hougang.

Room Tip: The higher the floor the better. Rooms on the 10 floor and above have great outdoor patios and the...
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  • Stayed September 2013, traveled on business
    • Value
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    • Service
Helpful?
Thank aokai20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 17, 2014
Dear Sir/Madam,

Thank you very much for your post despite your busy schedule. We are sincerely appreciative of your kind compliments as well as the informative details of the shopping mall next to us.

Nothing more can be said of how thankful we are from your nice words, especially to the staff you mentioned. We have shared with our colleagues to Jane, Serina, Peter and Maka who were all equally surprised. We can't help much but to guess who you are!!

While we will keep up to our service standards and improve further on our facilities, we hope to see you return one day to Village Residence Hougang. Cheers!!

Best regards,

Rener Kay
Residence Manager
Village Residence Hougang
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172 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
Reviewed March 15, 2014

Have been staying here for approximately 2 months now. i've enjoy the facilities in this place, as well the great room service from Mdm Tang Yu Rong. She is the PIC for my room service for 2 different units I stayed in and I must say she has done a great job.

I've also occasionally use the BBQ pit near to swimming for colleague's gathering. It's very enjoyable.

Facilities are a bit aged but nevertheless they are in good working conditions. i have most of equipments I need to make b'fast and dinner.

Overall - great services and good facilities.

  • Stayed February 2014, traveled on business
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Helpful?
Thank Kean Chung T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 19, 2014
Dear Mr Kean Chung,

We appreciate wholeheartedly on your comments you've made. At the same time, we related to Yu Rong on her excellent housekeeping work performance, complimented by you.

Noted of the comments, we will keep track, do rectifications, upgrading and further monitor closely to see how we can better improve on our premises facilities and infrastructure.

Once again, thank you for your encouraging words. We hope to be of service to you in future. cheers!!

Best Regards,

Rener Kay
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed March 15, 2014

As an extended working stay this was most enjoyable. All guest areas are kept spotless and the pool is crystal clear and always inviting. The rooms are nice but some new furniture and beds would make them perfect, apartments have air conditioning in all rooms. My housekeeper Tang Yu Rong has been delightful and has maintained the apartment impeccably. Having the Hougang1 shopping and eating complex adjoining, meant eating out and buying almost any item was so quick and easy. A very good experience with security and all staff so eager and willing to help.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hotroddy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 16, 2014
Dear Sir/madam,

Thank you for posting all the facilities and services you have enjoyed and as well as all the staff you have encountered with..

With your compliments, especially on Yu Rong who did an excellent job, we are most thankful. We will take this further to serve as an inspiring story for all of us to learn, motivate one another, steer for improvement initiatives and gun for new height in service excellency. We will also take note of the furniture, including mattress to replace, hopefully before time for renewal.

You're absolutely correct that during your stay here, our guests are always within reach to all one may need and do. Under one roof, restaurants, Food & Beverage outlets are plentiful to choose from while shopping for groceries, doing personal chores like hair cut, mobile phone fixes and etc are just not too difficult to imagine.

Meanwhile, please take good care and hope we can welcome you back. Chill!

Best regards,

Rener Kay
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bhopal, India
1 review
Reviewed March 10, 2014

Staffs are very kind and supportive. Really like the place to stay..

I will suggest to all Singapore visitors to stay here and enjoy..

We can cook food as per out need and all the facilities are available for our.. So enjoy as much as you can with the residence.

  • Stayed February 2014, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank sumitmalviya84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 14, 2014
Dear Mr Sumit,

We must thank you for the support in posting us an 'awesome' review. We are equally glad to know that you have enjoyed and used the facilities.

Please post us some photos of you and your colleagues/family so as we can remember you better. We shall not stop where we are now but shall further strive to improve on our services and product. Your positive comments and ratings are our inspirations to do even better.

Once again, appreciate your post and hope to see you return to Village Residence Hougang one day. Take Care!!

Best regards,

Rener Kay
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed March 10, 2014

I stayed at The Village at Hougang 1 for five months during a business trip. And throughout, there was really nothing more that I could have asked for. To begin with, the apartment is suited with all kinds of facilities possible and is VERY well maintained.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qian Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 14, 2014
Dear Mr Qian,

Thank you very much for giving this highly encouraging review. We are delighted to know you are satisfied with our facilities, cleanliness and have 'nothing' further to ask for.

Please take good care and hope we can be of service to you when you next plan your trip into Singapore. We will be very glad to see you return.

Best regards,

Rener Kay
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hobart
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 7, 2014

I stayed in Village Residebce Hougang for 3 months over two seperate stays in Singapore. The place has great facilities, including a fantastic pool and tennis court. The rooms are self contained, spacious and clean. Above all is the great staff who make you feel as though you are their only guest. They will do anything they can to help you out. The residence is a short bus or taxi from Hougang MRT which can have you into the city in less than 30 minutes. A big thanks to Serina, Jane, Peter and Yusoff.

Room Tip: 1308 was a good spacious apartment overlooking the pool and tennis court.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HobartBear40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, March 9, 2014
Dear Sir,

Thank you so much for taking your time to post the review. We're delighted to hear from you and knowing how you've liked our services, facilities and, of course, our colleagues (staff).

This will certainly serve a big booster push for all of us at Village Residence Hougang. Besides sharing, especially those you've mentioned, we will not forget to see how we can further improve our services as well as upgrading the facilities.

Once again, appreciate your compliments greatly and hope to see you return one day. Take good care and see you around. Cheers!!

Best Regards,

Rener Kay
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 23, 2014

Stayed at The Village at Hougang 1 for three months during a business trip. And throughout, there was really nothing more that I could have asked for.

To begin with, the apartment is suited with all kinds of facilities possible and is VERY well maintained. The house-keeping and the admin staff do a great job of ensuring that you are looked after and have no problems whatsoever. The apartment has a swimming pool and sauna where you can relax during the weekend or after a long day at work.

While the Hougang 1 mall was still under construction when I was there, it has now opened which basically means that there's a food court right next door! Moreover, the MRT is about 10 mins by bus.

  • Stayed May 2013, traveled on business
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    • Cleanliness
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Helpful?
Thank Vycus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this review, February 24, 2014
Dear Vycus,

Thank you for giving us your comments, highlighting the facilities and services you have enjoyed.

As you have mentioned, Hougang 1 located just next to us, which was previously under renovation, has been completed and in full operational mode. Not only we have the Food Court which fills full with Food & Beverage stalls, this mall now occupies with many other retail shops like apparel, cosmetics, optical, household & stationery, body care items, clinics, hair saloon, snacks, bakery, coffee joints besides a mega Hypermarket, and few good different cuisine restaurants. Just to name you a few, we have 24/7 Macdonald, KFC, Delifrance among many other popular International chain restaurants.

Once again, we appreciate your worthy post and hope to see you return to Village Residence Hougang one day to witness this change and enjoy a well deserved holiday or cum work stay in Singapore.

Best Regards,

Rener Kay (Mr.)
Residence Manager
Village Residence Hougang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Residence Hougang by Far East Hospitality

Property: Village Residence Hougang by Far East Hospitality
Address: 1 Hougang Street 91 Hougang 1, Singapore 538692, Singapore (Formerly Hougang Village Residences )
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 230 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Village Residence Hougang by Far East Hospitality 3.5*
Number of rooms: 78
Official Description (provided by the hotel):
Select your choice of apartments in Singapore from any of our 78 two and three-bedroom suites at this intimate residence, set in a cosy residential neighbourhood. Located above the Hougang 1 retail podium, you will enjoy the convenience of a mall comprising 24-hour food court, Fast Food outlets, different cuisine restaurants, supermarket and few other retail shops right at your doorstep. Our fully furnished apartments in the Hougang district of Singapore are available for immediate occupancy. All units are completed with complimentary wireless Internet access. Our facilities includes Swimming Pool with kiddy pool, Jacuzzi, Sauna, Gym, Tennis Court, Children Playground and garden with BBQ pits - cater to business executives, leisure travelers and families alike. Located just a short 10-minute journey from both Hougang MRT and Buangkok MRT, Village Residence Hougang is also a mere 20-minute drive from Orchard Road and the Central Business District via expressway. We also provide complimentary Shuttle Bus services to Ang Mo Kio MRT Station on weekday mornings (except public holidays). ... more   less 
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Village Residence Hougang By Far East Hospitality Singapore

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