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“Wonderfull staff, fantastic facilities”

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Village Residence Hougang by Far East Hospitality
Ranked #32 of 247 Specialty Lodging in Singapore
Reviewed March 7, 2014

I stayed in Village Residebce Hougang for 3 months over two seperate stays in Singapore. The place has great facilities, including a fantastic pool and tennis court. The rooms are self contained, spacious and clean. Above all is the great staff who make you feel as though you are their only guest. They will do anything they can to help you out. The residence is a short bus or taxi from Hougang MRT which can have you into the city in less than 30 minutes. A big thanks to Serina, Jane, Peter and Yusoff.

Room Tip: 1308 was a good spacious apartment overlooking the pool and tennis court.
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  • Stayed: February 2014, traveled on business
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1  Thank HobartBear40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded March 9, 2014

Dear Sir,

Thank you so much for taking your time to post the review. We're delighted to hear from you and knowing how you've liked our services, facilities and, of course, our colleagues (staff).

This will certainly serve a big booster push for all of us at Village Residence Hougang. Besides sharing, especially those you've mentioned, we will not forget to see how we can further improve our services as well as upgrading the facilities.

Once again, appreciate your compliments greatly and hope to see you return one day. Take good care and see you around. Cheers!!

Best Regards,

Rener Kay
Residence Manager
Village Residence Hougang

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152 - 158 of 196 reviews

Reviewed February 23, 2014

Stayed at The Village at Hougang 1 for three months during a business trip. And throughout, there was really nothing more that I could have asked for.

To begin with, the apartment is suited with all kinds of facilities possible and is VERY well maintained. The house-keeping and the admin staff do a great job of ensuring that you are looked after and have no problems whatsoever. The apartment has a swimming pool and sauna where you can relax during the weekend or after a long day at work.

While the Hougang 1 mall was still under construction when I was there, it has now opened which basically means that there's a food court right next door! Moreover, the MRT is about 10 mins by bus.

  • Stayed: May 2013, traveled on business
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Thank Vycus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded February 24, 2014

Dear Vycus,

Thank you for giving us your comments, highlighting the facilities and services you have enjoyed.

As you have mentioned, Hougang 1 located just next to us, which was previously under renovation, has been completed and in full operational mode. Not only we have the Food Court which fills full with Food & Beverage stalls, this mall now occupies with many other retail shops like apparel, cosmetics, optical, household & stationery, body care items, clinics, hair saloon, snacks, bakery, coffee joints besides a mega Hypermarket, and few good different cuisine restaurants. Just to name you a few, we have 24/7 Macdonald, KFC, Delifrance among many other popular International chain restaurants.

Once again, we appreciate your worthy post and hope to see you return to Village Residence Hougang one day to witness this change and enjoy a well deserved holiday or cum work stay in Singapore.

Best Regards,

Rener Kay (Mr.)
Residence Manager
Village Residence Hougang

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Reviewed February 10, 2014 via mobile

I stayed at Hougang on company business for 7 months in May 2012. During this time I had a wonderful stay. The staff were wonderful from everyday needs to taking us bowling and putting on food for the major events. There was nothing that was too much trouble and Serina would always find a way to help you. The security guards peter and yusoff would also put a smile on ur face as well. The pool and the sauna are fantastic and great places to relax after work. I hope to return to these wonderful apartments.

Stayed: March 2013, traveled on business
Thank Zorran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded February 11, 2014

Dear Zorran C,

Thank you very much for taking time to write in despite of your work. We are very delighted to know how wonderful you have enjoyed during your stay with us.

While we will continue to strive to make things better, we just can't say more thanks of your compliments, especially on your appreciation of the pool, sauna facilities as well as the activity (bowling) we organized.

We wish you all the best in your career and look forward to seeing you return to Village Residence Hougang soon.


Best Regards,


Rener Kay
Residence Manager
Village Residence Hougang

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Reviewed February 5, 2014

We had an excellent week in Singapore staying at the fantastic accommodation at Hougang Village Residence. Very modern well equipped rooms. Amazing swimming pool which is well maintained. Tennis court was fun even the heat! Staff are friendly and helpful. Location is great and the local amenities are excellent with a brand new food court and mini shopping mall right next door. An great place to stay in Singapore for visiting families, couples or friends.

  • Stayed: October 2013, traveled as a couple
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Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeonieView, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded February 9, 2014

Dear Chris H,

Thank you so much for posting up this review. We are happy that you and your partner enjoyed your stay with us. And surely, thanks for sharing the pic. with our colleagues together.

We take pride of what we do and we shall take this to share with team to further motivate and improve our services for our guests. We hope to further enhance our facilities too to improve on Residents stay experiences.

We wish you all the best in year 2014 and hope we can see you again in Singapore and of course, in Village Residence Hougang.

Best Regards,

Rener Kay
Residence Manager
Village Residence Hougang

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Reviewed November 13, 2013

If you're looking for a place in Singapore to accommodate your family at decent prices and good staff services. You can't go wrong. Swimming pool, playground. Nice staffs. Near food courts, markets. Not too far from subway nor bus station
Joseph

Room Tip: convenient close to food courts, markets
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  • Stayed: July 2013, traveled on business
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Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chin C, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded November 17, 2013

Dear Joseph,

Thank you for your kind review of Village Residence Hougang.
It is a delight to know that you had a wonderful time here and our team helped to shape your memorable experience during your stay.

We look forward to you serving you again in the near future.

Warmest Regards,
Chin Chi
Residence Manager

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Reviewed October 22, 2013

This was my first visit to SG. Me and my husband stayed here for 3 weeks. The place is really good; and you have a great service and excellent hospitality accompanying the nice condo features the place offers.The Swimming pool is the highlight. Excellent, clean, well maintained large pool with a sauna nearby - mind you this is a shallow 5 feet pool but large in area. And they also got a good and clean barbeque pits near the pool area.
The staff were really friendly and the service is very good. Our house keeping lady Seetha did a really good job - she was friendly and always prompt. We would like to thank the office staff Serena, Chin chi and Saleh for theior hospitality. Serena even took special care to get us our letters to our new address once we moved out. The security staff Peter helped us in various things as We were new to Singapore and on occasions we left the keys inside(automatic doors!!that's a love-hate thing for me..:)), the sec staff were always helpful to get us in. The management even invited us for the monthly event even when we had moved out like two days before the event. That was really a nice gesture!!!

  • Stayed: September 2013, traveled as a couple
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Thank AiswaryaManjush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chin C, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded October 29, 2013

Dear Manjush,

Thank you for taking time to provide us with your valuable feedback.

We are glad that you enjoyed your stay with us and we thank you for the compliments you made on our apartments and facilities such as the swimming pool and sauna.
We are also delighted to hear your compliments on our staff especially on Jaya Seetha our Housekeeper. We have informed her that you have written to us and she was overjoyed in receiving your good comments.

I have informed the rest of the team that you wrote to us and they are all overjoyed in receiving your good comments.
Once again, thank you for making Village Residence Hougang your preferred choice of accommodation and we look forward to hosting you again.

Warmest regards
Chin Chi
Residence Manager
Village Residence Hougang

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Reviewed September 27, 2013

Awesome residency with excellent , friendly and helpful staff . ***** -Awesome residency with excellent , friendly and helpful staff . *****Awesome residency with excellent , friendly and helpful staff . ***** -Awesome residency with excellent , friendly and helpful staff . *****Awesome residency with excellent , friendly and helpful staff . ***** -Awesome residency with excellent , friendly and helpful staff . *****Awesome residency with excellent , friendly and helpful staff . ***** -Awesome residency with excellent , friendly and helpful staff . *****Awesome residency with excellent , friendly and helpful staff . ***** -Awesome residency with excellent , friendly and helpful staff . *****

Room Tip: Room facing the Pool side
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  • Stayed: July 2013, traveled on business
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Thank MR_Khan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chin C, Manager at Village Residence Hougang by Far East Hospitality, responded to this reviewResponded October 2, 2013

Dear Mr Khan_2013,

Thank you for taking time to provide us with your valuable feedback.
We are glad that you enjoyed your stay with us and we thank you for the compliments you made on our apartments, and services rendered.

We look forward to hosting you again.

Warmest regards
Chin Chi
Residence Manager
Village Residence Hougang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Residence Hougang by Far East Hospitality

Address: 1 Hougang Street 91 Hougang 1, Singapore 538692, Singapore (Formerly Hougang Village Residences )
Location: Singapore > Singapore
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 247 Specialty Lodging in Singapore
Price Range: $225 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Village Residence Hougang by Far East Hospitality 3.5*
Number of rooms: 78
Official Description (provided by the hotel):
Select your choice of apartments in Singapore from any of our 78 two and three-bedroom suites at this intimate residence, set in a cosy residential neighbourhood. Located above the Hougang 1 retail podium, you will enjoy the convenience of a mall comprising 24-hour food court, Fast Food outlets, different cuisine restaurants, supermarket and few other retail shops right at your doorstep. Our fully furnished apartments in the Hougang district of Singapore are available for immediate occupancy. All units are completed with complimentary wireless Internet access. Our facilities includes Swimming Pool with kiddy pool, Jacuzzi, Sauna, Gym, Tennis Court, Children Playground and garden with BBQ pits - cater to business executives, leisure travelers and families alike. Located just a short 10-minute journey from both Hougang MRT and Buangkok MRT, Village Residence Hougang is also a mere 20-minute drive from Orchard Road and the Central Business District via expressway. We also provide complimentary Shuttle Bus services to Ang Mo Kio MRT Station on weekday mornings (except public holidays). ... more   less 
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Village Residence Hougang By Far East Hospitality Singapore

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