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“Money changer - Mustafa foreign exchange Pte Ltd cheat”
Review of Mustafa Centre

Mustafa Centre
Ranked #65 of 806 things to do in Singapore
More attraction details
Attraction details
Owner description: "Rarely seen without a bustling crowd of customers, Mustafa Centre is set in the Little India district. A cult favourite in the Singaporean shopping scene, it’s the best place to go if you’re after a bargain or enjoy shopping late into the twilight hours. Mustafa may not be as fancy as some of Singapore’s other malls, but it has a great range of items, and good prices to match. Here, you’ll get a bargain on just about everything, from clothes, perfume, souvenirs, electronics, makeup, confectionery and even food and groceries. "
Useful Information: Stairs / elevator, Bathroom facilities
Singapore, Singapore
1 review
common_n_attraction_reviews_1bd8 34 helpful votes
“Money changer - Mustafa foreign exchange Pte Ltd cheat”
Reviewed June 2, 2010

They cheat by giving no longer circulated $100000 Indonesian Rupiah.
How would we know this is a no longer circulated notes!!!!!
They deny everything!!!!
Shld had ask them to check their CCTV!!!!!

Helpful?
34 Thank JawsLea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,062 reviews from our community

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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Jurong
1 review
common_n_attraction_reviews_1bd8 14 helpful votes
“Where else in Singapore do you get so many items under one roof?”
Reviewed April 8, 2010

However, it is not the best place for a quick shopping. Most items are a little bit cheaper. Many are on the verge of expiry and items without international warranty are surely bad. The attitude of almost all salesperson at Mustafa is totally unfriendly. I am yet to see one friendly salesperson there. They are busy chatting away or staring at people. The look they give if you ask for help is something you would remember for a long time. It is high time their staff be given some special training on how to serve customers. If Mustafa is still doing business, it is just because of the variety of items they sell and the tax they pay to govt. Their main tactic is to not organize the store. You can get an individual item in different parts of the same 'old mustafa'. So there is no way you will miss a thing. You will see it in one place or the other. But no one can ever guide you to the item, if you are in a hurry. The Mustafa facing Srenagoon Road (renovated mustafa) is a bit more spacious and organized; but surprisingly less crowded. :)

Helpful?
14 Thank Dilipv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queanbeyan, Australia
Level Contributor
288 reviews
170 attraction reviews
common_n_attraction_reviews_1bd8 285 helpful votes
“Heavy crowd and not expected good service”
Reviewed January 14, 2010

Mustafa centre is heavy crowd always and tourist must know the fire exit before enter into the shop. There is no proper sign for fire exit and product sections. Some of the products are cheap and some won’t. You have to do some research if you buy costly items such as gold, electronics etc...
Last year I went with my family and they were not allowed the pram to enter into the mall and we dropped the shopping plan. This year I went again couple of times without my family to Mustafa for purchasing. Tamil is one of the national languages of Singapore and most of the staffs speak in Tamil and it was easy for me to communicate through Tamil with them. But staffs still wouldn’t respond properly except diamond and some jewellery section.
I asked about one product then they asked me to go to an another building, after I reached another building then those guys asked me to go back to the previous building. I got too much frustrated and dropped to buy that product. I asked a staff that “where the ear rings available?”... She responded “You don’t know where the ear rings are?” I said “No”... It is in Jewellery section (Wow what an answer)... I asked again “Where is the Jewellery section?” 
You can buy cheap products in Little India but not in Mustafa. After your purchase you have to wait for a long queue to get your GST refund. 1 or 2 staffs only assist the customers.
I have checked the currency exchange rate all over Singapore, Mustafa is giving good exchange rate. It is good for Jewellery also. After finish your purchase it is nightmare to catch a taxi. You have to go to the middle of the road and get a taxi.

Pros: Open 24 hours, buy all products in one roof, best currency exchange rate

Cons: Heavy crowd (Morning less crowd), staffs not responded properly, no proper signs including fire exit, not giving proper respect to the customers, getting taxi is also difficult.

Helpful?
10 Thank onlyworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
“mustafa - a place not to shop”
Reviewed August 25, 2009

salesmen dont know english ... even they cant speak simple english ... u ask for the price and thay tell u size ( i asked for underwear not labelled vth price tag )

salesmen dont have product knowledge ... when i asked ... what kind of material use to make this particular bottle ... is it plastic or something else ... sales girl simply said ...dont know and dont bother to ask supirior

Helpful?
6 Thank lee_peter36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
2 reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Be careful when you buy expensive things”
Reviewed April 28, 2009

As usual with indians, I was put up in Little india, and was directed to mustafa for shopping by the tour guides.

the place is bit crowded, and cramped. on the first day, i bought a JVC handicam. the salesperson, was at first bit unresponsive, later relented to show some features. but I would say, i was far from satisfied. I also looked at some SLR cameras.

when i been to orchard road, i went to a small camera shop, where I found a nice canon which was about 20% under priced than in mustafa. the guy was quite friendly, took great care in responding to me, and i made the deal.

later i checked the price of my handicam, and found that i had overpayed for it. at changi airport duty free, there were more selections of JVC handicams, newer models, and 25% cheaper!

so, go to mustafa, only to buy cheap perfumes or soaps.

Helpful?
32 Thank praveenmallar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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