Bryan at the desk provided great service. The man and woman (sorry, I didn't catch their names) in the Executive Club provided great service.
The rooms were 3-star, MAYBE 3-1/2 star but only because they provided bath robes and a nice, rainwater showerhead. The problem, though, is that there was no hot water in the shower! First time in my life that I took a cold shower. Sink (hot water) for shaving was fine. But no hot water in the shower.
Also, the carpet in the room - though clean - seemed worn/dated. The ceiling in the bathroom needed painting. And the (air conditioner) return vent needed cleaning badly. (Look up, people, look up!) Also, no hand towels. Two bath towels, two wash cloths. Maybe it was an oversight but there didn't appear to even be an area for hand towels. Plus, one, little piece of soap that I used to wash my face and with which to take a shower. Hmmmmm, maybe this hotel IS three-star, after all.
The bed was clean and comfortable. The bathroom was clean. But the overall feel was 3-1/2 star at best.More
- Free Wifi
- Room service