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“Terrible Staff Service!”

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The Green Kiwi Backpacker Hostel
Ranked #35 of 223 Specialty Lodging in Singapore
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible Staff Service!”
3 of 5 bubbles Reviewed December 25, 2013 via mobile

It's a good place to stay, nice atmosphere, nice shower with heater, they also get 4 pc with superfast internet in lobby.
But the only downfall is the chinese receptionist. I read some of the review and I don't know why they say the staff are nice. She always seems angry and very very impatient! In a backpacker hostel like this, it's a very big deals.
Good place, abysmal service.

Helpful?
1 Thank Ilham S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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380 reviews from our community

Traveler rating
    169
    151
    39
    14
    7
See reviews for
12
70
132
7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 22, 2013 via mobile

The Green Kiwi is my first stop of a hostel on my 9 months travel. I believe it has set a high expectation for a low cost hostel,I am wishing to experience though my travels. Doris and Suki are so polite and welcoming not at one point did I just feel like a visitor. Everyday I witnessed cleaning from the team. Breakfast was always a delight and so god for the price. It was lovely to receive a simple breakfast. A definite home from home. I had no witness of rats.

Stayed December 2013, traveled solo
Helpful?
1 Thank symbolic_life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanah Rata, Malaysia
2 reviews
4 of 5 bubbles Reviewed December 15, 2013

The hostel is clean and in a good location near to a bus station and an MRT station. The staff is really great. It's great to get so many good tips and a smile when you are in this hostel.
I stayed in a 6 bed dorm with air con. It was clean an the bed was totally okay. I would come back at any time. Loved your coffee in the morning :-)

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 14, 2013 via mobile

Green kiwi was a good place to stay, but I wouldn't write home about it. The street it's on is really cool, and the mosque is pretty impressive. Lots of eateries and Haji Lane two streets over has lots of bars and hang out spots. Most of the staff were really friendly, but recommend checking in later in the day as morning staff was very sour and rude. Breakfast included. Bathrooms pretty clean. Dorms clean too, very open plan. Also walking distance from Bugis MRT. Over all pretty happy with it, but also happy to leave after dealing with morning staff.

Stayed December 2013, traveled with friends
Helpful?
Thank Amelia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 12, 2013

Good hostel. The staff here are incredible. Very friendly, helpful and knowledgeable. Lots of beds, but good sturdy comfortable beds and rooms are kept at a nice temperature. Free breakfast is above average: all you can eat toast with various (good) spreads to choose from and a great selection of fruit. Good coffee too. Beer is probably the cheapest you'll find in Singapore. Bathrooms are clean with good showers. When I stayed there the rooftop terrace could have used a little elbow grease, but was still nice.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hpmatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 6, 2013

I don't usually write reviews but when there are HUGE rats running around the hostel I feel I should let other people know. The staff didn't seem to startled when everyone was making a fuss over a large rat running through the common area and they didn't do anything to resolve the situation. There are cockroaches everywhere also. You'll be lucky if you have a decent shower, I was washing my hair and it just decided to turn off half way through so girls if you do stay here - make sure you wash your hair before coming! The air-con is also set to a subzero temperature so the room is absolutely freezing! The room is also a little crammed. Not the best hostel I have stayed in to say the least, the breakfast is okay I guess!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingEag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed November 29, 2013

Excellent

Nice place,,very convince. Not expensive, On there staff, namely Carole, Rea, Nesty, Dores & the Malaysian Staff are very professional to there work... All I can say EXCELLENT..!!

To Hanna: Please be professional to your work
"Honestly is the best Policy"

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jhorginamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Green Kiwi Backpacker Hostel

Property: The Green Kiwi Backpacker Hostel
Address: 280A Lavender Street, Singapore 338800, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #35 of 223 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — The Green Kiwi Backpacker Hostel 1.5*
Number of rooms: 12
Official Description (provided by the hotel):
If you are looking for a small, relaxed & friendly place to stay in Singapore, in the central city area convenient to public transport and getting around, this is it! We are a small laid back place to stay where you'll some meet great people and get some sleep! ... more   less 
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Also Known As:
The Green Kiwi Backpacker Hotel Singapore
The Green Kiwi Backpacker Hostel Singapore

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