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“Strong pluses, some minuses” 3 of 5 bubbles
Review of The Porcelain Hotel

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The Porcelain Hotel
Ranked #5 of 77 Singapore B&B and Inns
Hanoi, Vietnam
Level Contributor
333 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Strong pluses, some minuses”
3 of 5 bubbles Reviewed October 23, 2011

This is a beautiful property, smack in the heart of Chinatown, about a block away from the Chinatown metro. Great, convenient location.

The staff are friendly here, and extremely helpful - especially Leong. We checked out on Sunday by Noon, and left our bags at the reception desk. When we returned to the hotel to collect our bags and proceed to the airport, the hotel staff gave my spouse his passport, which we forgot to take out of the safe. For that, alone, this hotel is worth it.

The price for rooms is very reasonable. The rooms are very small, though boast a modern, aesthetically-pleasing decor. I just worry about safety - knocking my head on the side of the desk, etc. We stayed in a double room, and there was hardly any space between the foot of the bed and the dresser. Very cramped for two people, but manageable for a night.

The main drawback of this hotel, in my view, is that it's not so quiet. Our room had a window facing out to the street. Despite being closed, sound carried easily through the cracks and molding, and made it difficult to sleep. We could hear people talking on the street below at night; we could hear loud music in the morning. My mother stayed down the hall in a room without windows, which we thought would be comparatively quieter, but she told us that she was awakened in the middle of the night by a guest who was having an argument with his partner in the room adjacent to hers.

  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank diploconcierge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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797 reviews from our community

Traveler rating
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    291
    101
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Klang, Malaysia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 17, 2011

This is a beautifully decorated boutique hotel, great location (walking distance to China Town and MRT station) and friendly staff. The room has all the necessities but it can be very uncomfortable if you stay there for more than 2 nights as the room is really very small. The room is badly lit and you can hardly see yourself clearly at the bathroom's mirror. What bothering us the most is the dust... The mobile phone technically covered with dust every morning.

  • Stayed October 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eunicetmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed October 13, 2011

The room was very small and bathroom is See-Through! I do not recommend this hotel if you're going share a room with a friend!

Bed and Pillows are comfortable enough.
Basic bathroom necessities are provided. BUT the toilet has NO bidet!
Room has 32" LCD TV, Coffee and tea, and Bottled water.
Room service are ok, friendly staff. But most of the things i asked for are not available.

If you are traveling all the time, this hotel is very ideal. Very near to Chinatown MRT. 2mins walk to the station.

Lots of nearby restaurants that are reasonably priced and delicious!

Will definitely book this hotel again due to adequate service and definitely because of the location. its in the center of everything

  • Stayed October 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelandfashion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 24, 2011

Single traveller but 6'3", so booked a superior double. Found the room to be as expected - small but very well formed, certainly ample for my needs. The location is fantastic for Chinatown and the associated areas and good for the MRT. A pleasant walk to the different quays.

Room Tip: I asked for a superior double. It had a window and enough space.
See more room tips
  • Stayed September 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Russ A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed September 16, 2011

The room was quite comfortable for a single traveler, and had all the amenities one would want. It was, however, tiny, so if you are wanting floor space, you should look elsewhere. The staff were exceptionally helpful and friendly. I suspect I could have found a better price nearby, but Singapore is an expensive place to stay. This was a three minute walk from the train station, and was right beside a lot of very inexpensive booths for Chinese food.

  • Stayed July 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 10, 2011

Having moved out of our hostel, we decided to upgrade to this hotel which was down the same street in Chinatown. It is in a great location! On early arrival, the staff advised us that we could check-in early and have the room for no extra cost. This was greatly appreciated as they'd also given us a favourable room rate (a lot lower than the advertised rack rate). Being in a superior room, we expected the room to be a decent size but it was tiny! Nevertheless, we had our own bathroom and what looked like a decent sized bed so we were happy.
At night, we arrived back to the hotel and went to have a shower. The water was cold so we called reception. They came to see us immediately but fobbed us off with the excuse that the water took a while to heat up after a shower. Well, no-one had showers that afternoon so we didn't believe that. The next morning, we had the same problem. We raised it at reception and it appeared to have been dealt with by our second night.
The noise outside on the street was terrible-try to get a room that doesn't face the street. We could hear conversations, loud bangs, you name it, and it went on all night on both nights of our stay. Neither of us had a good sleep on either night. We had a sleep-in on the first morning as we knew we had an early start the next day. This did not stop the cleaner waking us up and demanding to clean our room.
The staff also booked an early morning taxi for us on our last day as we had to head to the airport. We asked for it to be booked earlier to be told by reception that this was not possible. I told him that he should cancel it and book another. The staff didn't appear to have much initiative.
Our taxi arrived on time but it was a limousine taxi and it cost quite a bit more than the staff had advised us. We were not impressed.
Also, considering it is a new hotel, it smelt very damp.

Room Tip: Back of the hotel or don't bother
See more room tips
  • Stayed September 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank A2T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Jakarta, Indonesia
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed September 9, 2011

I booked this hotel through Agoda. The pictures were great, displaying some different decorations which came as the main attraction for me to choose this hotel. Well the decorations were different, but it remained me of bathroom, they literally cover the whole wall with porcelain. Now I know where the hotel got the name from. I don't know why it scores 7.0 in Agoda.

I'm not exaggeration, I thought the room in Europe is the smallest room in the world, but not after I slept in this hotel. The double room was not adequate for two persons. You hardly move. The only thing you can do once you get in the room is sleep and shower (thank God the bathroom was reasonable). There is no place to sit besides the bed.

I really have to mention this, besides the room was too small, there were ants all over us, and since we got a room next to the road, it was noisy like hell.

The positive side are, they provide free-wifi, and all the standard facility;private bathroom, TV, AC...

I definitely will not return to this hotel anymore. It costed us 100 usd/night, what a big lie! Never trust any review in Agoda anymore. I've felt really fooled!

  • Stayed September 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank penulisoptimis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Porcelain Hotel

Property: The Porcelain Hotel
Address: 48 Mosque Street Porcelain Hotel, Singapore 059526, Singapore
Location: Singapore > Singapore > Chinatown
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 77 B&Bs / Inns in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Porcelain Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
China has long been endeared as a precious jewel of the east. Infused with a rich history of refinement, it is a cradle of cultural and intellectual civilization rich as gold and precious as porcelain. Just as porcelain is deemed a treasure, China’s undaunting lead to create a new chapter in the new century weaves a priceless tapestry of fine china.A journey so precious, we invite you to be a part of. Here’s wishing you a treasured stay with us. ... more   less 
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Also Known As:
The Porcelain Hotel Singapore

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