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“Nice hotel”
Review of Hotel Innotel

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Hotel Innotel
Ranked #94 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed February 26, 2013

Really nice hotel. When I arrived to check in the staff were very friendly, profesional and helpful. The room was big, comfortable and clean. Good AC and Wifi. The hotel is well located for shopping and the metro station. Half hour to the airport on the metro. Great hotel and I have no problem in recommending it.

  • Stayed: February 2013, traveled solo
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Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 - 284 of 440 reviews

Reviewed February 25, 2013

Considering that Singapore has become an expensive place; over the years, the tariff of this hotel is consistent with similar hotels in this Nation-City. We stayed at this Hotel for 3 nights. Did not have much to eat in the Hotel, so can't comment much on the food. The beds were were comfortable, amenities in the room were adequate. WiFi was good. The best part of the hotel is its location. Just about 5 minutes away from Dhoby Ghat Metro station; off Orchard, it offers one of the best connections to any part of Singapore. Nice staff ! Over all it was very pleasant experience and if we were to return to Singapore again for a holiday, we will probably choose this Hotel !

Room Tip: I like staying away from the road side facing room; so I chose the room where the window was not fa...
See more room tips
  • Stayed: November 2012, traveled on business
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Thank Raghuraman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Spent a fantastic week visiting my husband who is on business in Singapore. The staff are all absolutely lovely, very helpful and nothing is too much trouble. The location is perfect for all the shopping you require on Orchard Road which runs along the bottom of the road. All in all I would recommend this hotel if you are staying in Singapore.

  • Stayed: February 2013
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Thank T1nagw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013 via mobile

The room is neat and nice! Very quiet
All day long except new year.

I've stayed 5 days at this hotel and every time I called the reception they always
Gave me a satisfying answer!

The location .. all I can say is very convenient if your're on a budget trip!

Overall the only problem is the wifi signal,
The speed is fast but the signal tends
To disappear every 5 sec.

Thank Enclona B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 2, 2013

We were going to watch a concert at Fort Canning Park and picked this hotel because of its proximity to the park. It turned out to be a good decision because not only was a few minutes' walk from the park, it was close to a lot of other great spots as well. It's very near the Dhoby Ghaut train station and practically across a main road from this nice new mall called Plaza Singapura which has a lot of nice shops and dining options.

We booked the room through Agoda three months before our trip and requested for early check-in then. I didn't think they would accommodate the request since it was made months beforehand. But when we got to the hotel, we were immediately accommodated by the friendly staff. The front desk staff was always helpful and warm, and we really felt welcome during our brief stay. The nice cheerful decor reflects how the staff communicates with their customers.

Read in some reviews that cab drivers sometimes have a difficult time finding the hotel. This is probably because Penang Lane is a one-way street from the main road (Penang Road). A cab must enter through Clemenceau Avenue then just go straight round the curve to get to Penang Lane through the back. A good landmark for Penang Lane is the standalone Fish & Co. restaurant at the corner - but again, this street is one way. But if you're getting to the hotel via MRT, simply get off at Dhoby Ghaut and cross the street towards Park Mall. Once you see the small road with Fish & Co. simply enter through here, go straight, and you'll find Hotel Innotel at the left side.

The hotel has options for smoking and non-smoking rooms. The bathroom wall though is simply made of frosted glass, so though this is a nice place to stay for solo travelers and couples, I wouldn't be too comfortable sharing a room with a friend here. It has coffee and tea making facilities, which is replenished every time the room is cleaned. There's fast free WiFi, an internet-enabled TV, and a mini refrigerator.

I would definitely stay here again!

  • Stayed: January 2013, traveled as a couple
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Thank ChrissyID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

staycation @ innotel over the weekend was a pleasant experience with attentive service, excellent room rates (S$200 including taxes) & cheerful decor. excellent plus point is its close proximity to Dohby Gaut MRT which connects you to NEL, NS and Circle lines.

  • Stayed: January 2013
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Thank mag_ty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

I caught a pretty good deal so decided to stay in this hotel..
Not exactly on orchard, but transport is easy as Dhoby Ghout station is just across. But some taxi drivers had difficult time finding this hotel
Staff were great, room was quite spacious.
I'd book with this hotel if I find another sweet deal..

  • Stayed: February 2012
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Thank siZk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Innotel

Address: 11 Penang Lane, Singapore 238485, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#79 Business Hotel in Singapore
Price Range: $121 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Innotel 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Innotel Hotel is a 4 star Business hotel, conveniently located in the citycenter and along the belt of iconic Orchard Road. It is just 21mins by car from Changi International Airport and 3 minutes by foot to Dhoby Ghaut MRT station . Enjoy free wifi, complimentary minibar (replenish once daily) and free usage of smartphone in all rooms. Complimentary early check in or late check out are available for selected packages. We are awarded Certificate ... more   less 
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Also Known As:
Hotel Innotel Singapore

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