We booked the day before and got an answering machine? No call back.. we then called again to leave another message... They finally called back. Reservation taken care of with an indoor city view table. Arrived at 9pm.. got taken outside.. asked to be taken inside... four people stuck to the side under a speaker with no view. complained and was told it was to busy to swap... we ordered the tasting menu. All food was just chucked in the middle of the table..... No presentation at all. The first course of sushi was great but after that just horrible. We asked again to be moved to the table we had booked seeing one was free. Apologies but no change... one staff was nice the other arrogant.... It took an age to get the bill of 680 dollars.... At which point they took my room key to verify my identity... Seriously learn some customer service skills.. how hard is it to answer a phone or book a table??? Not happy we will never go back.
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