We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,335)
Filter reviews
4,335 results
Traveler rating
1,664
2,017
491
114
49
Traveler type
Time of year
LanguageAll languages
More languages
1,664
2,017
491
114
49
Show reviews that mention
All reviews clarke quay great location frosted glass toilet and shower nice pool mrt station nice hotel pool and gym walking distance business trip rooms are small mobile phone central location nice stay short stay marina bay chinatown
Filter
Updating list...
3,386 - 3,391 of 4,335 reviews
Reviewed March 11, 2014

I stayed in Park Regis 2 or more times and they are consistent on the good, prompt service not to mention that most people in this hotel are Filipinas. But the whole set up is actually artistically arranged. The glass wall separating the sink and the bedroom. The shower and toilet separated by another glass wall are charming. The bed is huge and the window overlooking the pool is the best spot. I love their reception as unlike most prestigious 5 star hotels everyone needs to stand all throughout the transaction. In Park Regis, the chairs are provided for both guests and receptionists which make both parties maintain composure and be cool-headed. Sipping a fresh orange juice every morning watching the fall of their quirky pool is my daily morning routine.

This hotel is also strategically located right across the heart of Clarke Quay where variety of International restaurants are located. Watching the back packers meet each other drinking, sitting down on the handrails of the bridge. Sometimes I wonder how it feels like to be one of them. But I'm happy as Park Regis is a very comfortable place, I don't need to worry about anything else, safety, inconveniences and others.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tinker Sailor S... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded March 17, 2014

Dear Tinker Sailor S... S

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

I booked the Park Regis through a price comparison website and obtained a good deal. I was not disappointed, the service was good, rooms reasonably sized for Singapore and well maintained.
On the negative side the pool is functional rather, but nothing special and the bar is expensive, a bottle of beer was SGD14.
The hotel is located close to Clark Quay and the MRT so good location.

Stayed: February 2014, traveled on business
1  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded March 11, 2014

Dear Steve M

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

The rooms were spacious and clean. We loved the location that it is near to Chinatown where the hawkers food is phenomena and near to mrt to go to orchard road shopping is convenient. $10 taxi ride to marina sands where the casino and garden by the bay is. We were greeted by the manager by name on our first night and the staff were friendly and attentive. Great service and lovely pool facilities, would recommend our friends and come back again.

Stayed: March 2014, traveled with family
1  Thank Jotan8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded March 11, 2014

Dear Jotan8

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2014

Positives: Great location close to Clarke Quay and Chinatown, affordable and decent rooms (pool view rooms are very nice although the L-shaped layout of the building means that other guests can see into your room) + free Wifi. Pleasant and helpful concierge and reception team. Good Singapore Sling at the lobby bar.

Negatives: Toilet had a sewage-y smell, not v pleasant + had an unfortunate housekeeping 'incident', but this was swiftly addressed by Wai Hong, the duty manager; good service recovery.

F&B service also needs some tweaking. The all-day dining restaurant is currently (temporarily?) located in a soulless meeting room - which should be communicated (but wasn't) at check-in. I popped in for a quick bite for dinner on arrival and the waitress had to let me in with a key card as the door was locked. Ordered a rice with BBQ pork dish which came minus the pork, but this was rectified, although as the sole diner in the restaurant the lack of attention to detail was disappointing. On arrival and again at the restaurant I had also enquired if they served a la carte breakfast and not just the buffet option, and was advised yes, but this was not the case when I went for breakfast. Instead I ordered pastries and coffee from room service - coffee came in a cup (not pot) and was lukewarm, and pastries were of the mini variety and presented on a plate covered in cling film. Disappointing and not reflective of the brand as a whole.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CuriousTravellerDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded March 3, 2014

Dear CuriousTravellerDXB

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

Booked at the last minute at Singapore airport and was warmly welcomed on my late night arrival. Staff very helpful ( thanks duty manager Daniel for organising late checkout the following day).
Hotel overall is good value for Singapore. Good location for Central. Clarke Quay just over the road. Room sound insulation could be better. Doors slam closed unless held and people speaking in corridors are easily heard in rooms. Not pleasant when guests return in the middle of the night and are loud.
Overall, a good hotel where you feel welcome.

Room Tip: Ask for pool view if you like looking onto pool. This is also towards river and Clarke Quay. Otherwise, other side is quiet if you prefer.
  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded February 26, 2014

Dear Michael C

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews