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“Great location, great service, a real gem”

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Park Regis Singapore
Ranked #46 of 306 Hotels in Singapore
London, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location, great service, a real gem”
4 of 5 bubbles Reviewed January 15, 2014

We spent 4 nights here over the Christmas period and found ParkRegis to be a good quality and conveniently located 4 star property. We arrived super early on Christmas day and were pleasantly surprised by the courtesy and helpfulness of the staff. Whilst you can never expect to have an early check in the staff did their best to accommodate us and went above and beyond to sort something for us. The friendliness and efficiency of the reception and concierge staff is very note worthy.
The rooms are compact but are more than comfortable and have everything you need for a short break. The beds are comfortable and the window seats a nice addition. The only negative would be that there is some noise from the corridor from other people's doors slamming.
The pool is brilliant and the poolside bar serves good quality food and decent cocktails.
The location is perfect for exploring the city; its walkable to Clarke Quay and Chinatown and only a 2 min walk to the MRT(although taxis are so cheap in Singapore this isn't always necessary).
We would certainly recommend for a reasonably priced city break.

Room Tip: Ask for a high floor
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 23, 2014
Dear crystal_london_12

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 14, 2014

Average room, average service, so so hospitality, average food, average breakfast. Well located. Near to train station. Near to famous shopping place like indian market. adjacent to river where you find good choice of various thai, chinese, malay, indonesian, indian food.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pavan_thakor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 23, 2014
Dear pavan_thakor

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your feedback.

We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 12, 2014 via mobile

Booked this hotel for 2 nights for my birthday, services from check in, stay and check out are superb. Bed is comfy and room is well designed and clean. Staffs are very friendly. Efficient check in and out. There is a nice pool with a bar too.

Stayed December 2013, traveled as a couple
Helpful?
Thank Chong T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 15, 2014
Dear Chong T

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

This hotel is in best location for Clark Quay, Chinatown and SMRT. Great facilities. Brilliant concierges with great knowledge, charisma and style. Pity about the duty manger who was unable to solve simple problems

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 15, 2014
Dear alikan

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed January 8, 2014

+ Free WiFi
+ Convenient Location (for CBD as well as Clarke Quay, China Town, Orchard Road)
+ Got a good deal for two nights
+ Was offered late check-out

- Breakfast very basic (more fresh fruit, more selection would be nice)
- Slight smell in room when aircon was switchehd off (problems with plumbing?)

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 12, 2014
Dear Andreas J

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 8, 2014 via mobile

We stayed here two nights after a cruise not knowing much about the place. We were pleasantly surprised by the style and ambiance and the little thoughtful touches including tea and coffee in the foyer, towels by the pool and a window box with a seat in our room. The pool is great being 25 metres long and having a waterfall at one end.
The location is handy walking distance to both Chinatown and clarkes quay MRT stations, and to the shopping and nightlife of both these precincts.
Good value for a four star hotel and surprisingly quiet!

Stayed January 2014, traveled as a couple
Helpful?
2 Thank d_1_v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 12, 2014
Dear d_1_v

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 6, 2014

This hotel suited our requirements perfectly. We had a pretty good understanding of the location, rooms etc from previous reviews, and found everything to be of the standard expected. However, I think it is important to mention that the service we received while staying here was fantastic. Despite receiving a free night through the hotels.com reward program, after mentioning it was our anniversary, we were upgraded to a room with a better view, and on arrival to the room found a bottle of complimentary wine and a fruit platter. This was really appreciated as I wasn't expecting it.
Particular praise also goes to the concierge staff who went above and beyond.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AandHSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, January 9, 2014
Dear AandHSydney

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Regis Singapore

Property: Park Regis Singapore
Address: 23 Merchant Road, Singapore 058268, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Singapore
#35 Family Hotel in Singapore
#41 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Regis Singapore 4*
Number of rooms: 202
Official Description (provided by the hotel):
Park Regis Singapore is centrally located in the city centre, within easy reach of Singapore's vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and Chinatown. The hotel is close to Raffles Place and Marina Bay, Singapore's commercial and entertainment hub. Perched along the Singapore River, the hotel is a mere 5 minutes' walk away from Clarke Quay MRT train station. Ultra Contemporary Hotel Rooms; Relax in your ultra contemporary studio concept guestroom with a wealth of amenities, including complimentary wireless internet access and chargeable high-speed wired internet access, 42" LCD TV, cable TV with multiple channels and Interactive TV (IPTV), Interactive Phone (IP) with IDD access, movies on demand, individually controlled air-conditioning, work desk, in-room safe, mini bar, tea & coffee making facilities, hair dryer, iron & ironing board, bathrobe, slippers, 24 hour room service, laundry and dry cleaning service. At Park Regis Singapore, you will never have to look far for a delicious meal or to unwind with a drink in your hand.If you fancy a night relaxing in your room - Park Regis Singapore is at your service with 24-hour in-room dining. A Spot of Recreation The hotel's recreational facilities include a stylish 25- metre outdoor lap pool, set next to a cascading water feature - bound to relax and rejuvenate in tranquil surroundings. Or, for an invigorating workout, the hotel offers a well-equipped fitness centre. For recreation on a larger scale, a nine-hole and eighteen-hole golf course and driving range is approximately 15-20 minutes from the hotel (fees apply). Down to Business; The full service Business Centre located on the third level provides all secretarial services. Here you will also find iMAC workstations with complimentary broadband internet access. Rental of mobile phones and laptops and private meeting rooms are available. Park Regis Singapore is Your Ultimate Choice in Central Singapore. The hotel is easy walking distance to many key attractions and to the MRT (Clarke Quay). Make Park Regis Singapore the perfect retreat for your next visit to exciting Singapore! Please note, Park Regis Singapore is a non smoking hotel. ... more   less 
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Also Known As:
Park Regis Singapore Hotel Singapore

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