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“Great hotel, great location”

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Park Regis Singapore
Ranked #46 of 306 Hotels in Singapore
London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great hotel, great location”
5 of 5 bubbles Reviewed October 19, 2013

Stayed there for a couple of weeks. Like most higher-end hotels in Singapore, Park Regis has every bit of the 5 star feel to it: impeccable service, good quality rooms, great swimming pool, relatively convenient location.

It's location is walking distance to China Town, so this wouldn't be a bad choice if you are in Singapore for the first time. The location is also great for clubbing, as the hotel is minutes away form Clarke Quay - Singapore's hottest clubbing area. The CBD is also a stone's throw away.

Would definitely stay there again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GVSmth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear Virbalas

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on our hotel services, quality of our rooms, pool and our location. It delights us to know that our efforts to provide quality service are being appreciated by you

We will continue to provide exceptional experiences and hotel rates for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,286 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

A truly great hotel. The staff were incredibly friendly. Excellent location right next to Clarke quay for eating and next to the tube. Room was very clean and modern. The hotel was very quiet in the evenings which was lovely. We are a young couple and would highly recommend this hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mvb244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear MVB244

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on the services which you have experienced and our rooms’ cleanliness. Yes, although we are located next to the entertainment hub, Clarke Quay, our guests’ still get to enjoy peace and quiet when they are in the hotel.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 13, 2013

We were treated like Kings the whole time we were there. Most of the staff knew who we were even though there seemed to be a lot of other people staying at the hotel. They were always helpful but never intrusive. The room was small but very nice and clean. The hotel itself was very nice. Room service was very reasonable and so were prices at the bar. In fact we did most of our eating and drinking at the hotel. All in all a fabulous experience and we would recommend this hotel to anyone.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear Angela R

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on our staff, the location of our hotel as well as the prices of our bar and room service.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
3 of 5 bubbles Reviewed October 12, 2013

When I arrived at around 8pm I was greeted with a warm welcome, check in was easy and they upgraded me for free since I was staying for 7 nights. Even the next morning the staff remembered me by name and asked how I liked my room which was totally brilliant. They also would open the door for me every time I came and went from the hotel. Every morning I woke up to a complimentary newspaper hanging on my door.

The pool was nice and relaxing with a cool waterfall, and the restaurant was very good. The breakfast buffets had an awesome fusion of western and asian food for breakfast - omlettes, pancakes, spicy chicken sausages with noodles, seafood dumplings, and fresh fruit. At $30 though it was a bit pricey.

My only criticism of the room would be that the bathroom wall was frosted glass, and the door had a 5 inch gap at the top and bottom so there was no way to close it off - if you're staying with your SO, make sure you feel comfortable taking a dump infront of each other. I also found that the housekeeping staff were noisy, from about 8am they would thump about in the hallway and have loud frantic conversations in mandarin with each other.

The location was also pretty awesome, across the road from the clarke quay centre with a good mall with several nice restaurants and the MRT.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear Paul T

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on the hotel pool, services and food.
We note of your comments on the housekeeping and the pricing of our food. I will definitely feedback to the relevant departments. Your feedback is extremely important to us as it allows us to continually monitor our guests’ requirements.

The design of the hotel’s rooms follows a modern, open-concept theme and hence not all guests are comfortable with the openness of the room. While some may appreciate such themes, others might need more time to warm up to it.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 10, 2013

We arrived and the hotel notified us of a double booking by hotel.com, the staff advised they will cancel the booking from the hotel end and will not charge us and advised us to follow up with hotel.com to get a reimbursement of the second booking. Upon speaking with hotel.com staff they advised we would incur the full cancellation as the hotel themselves charge them the cancellation cost. We had a heat dispute with hotel.com and argued the hotel didn't charge us and therefore hotel.com should not charge us also. We woke up next morning to do some sight seeing and the front desk took it upon themselves to sort it us for us. They call their accounts department to ensure we didn't get charged, called up hotel.com to verify the hotel will not pass on the cost. It wasn't until two days later hotel.com decided to refund us. I come from a customer service industry and its good to know there are still companies / business out they who truly value their customers and go out of their way to assist.

Will definitely recommend this hotel and will continue to stay here for all future stays in Singapore.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ev066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear ev066

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on the services which you have experienced. Cases of double bookings are rare but not unknown of. We take such matters seriously and have been in touch with hotels.com to ensure similar situations do not happen again.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
113 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed October 10, 2013

It was 4:30 AM and I strolled off a long 16 hour flight from LAX. Will they let me check in? YES! I was able to get an early check in. Staff were very accommodating. They escorted me to the Fitness area where I could change while they were preparing a room for me.

Nice lobby with green apples for the picking and newspapers for the reading. Room was studio style but very modern, which made up for it being so small. I did not realize but actually, this hotel is in quite a really good location. I never once needed a cab or train anywhere. I just took nice long walks around and MBS is only a 15 min jog and China town is 2 min away by foot.

Shower, restroom and shower VERY clean (this is Singapore after all)

Staff was very helpful but not intrusive
Will stay back again if the price is right

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SonicSpringBok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear SonicSpringBok

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on our Front Desk and Housekeeping services which you have experienced. It will certainly be my pleasure to share your compliments with the team.

We will continue to provide exceptional experiences and hotel rates for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pauanui, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 6, 2013

This was the best hotel experience that we have had out of several stop overs in Singapore.It is highly recommended for the really outstanding personalized service that we experienced as well as the quality of accommodation and food.The other attractions for us were the wonderful hotel swimming pool with a waterfall: the river close by across the road with many eating places and bars:China town and its cultural flavour and shopping on the other side and a large hill park nearby for walks and views. We'll definitely stay here again. A really refreshing and interesting stop over.

Room Tip: Ask for a room looking out over the pool and you also get to see some of the river and park.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear Karla

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on the services which you have experienced, our hotel pool and the location of the hotel. It will certainly be our pleasure to share your compliments with the team.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Regis Singapore

Property: Park Regis Singapore
Address: 23 Merchant Road, Singapore 058268, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Singapore
#35 Family Hotel in Singapore
#41 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Regis Singapore 4*
Number of rooms: 202
Official Description (provided by the hotel):
Park Regis Singapore is centrally located in the city centre, within easy reach of Singapore's vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and Chinatown. The hotel is close to Raffles Place and Marina Bay, Singapore's commercial and entertainment hub. Perched along the Singapore River, the hotel is a mere 5 minutes' walk away from Clarke Quay MRT train station. Ultra Contemporary Hotel Rooms; Relax in your ultra contemporary studio concept guestroom with a wealth of amenities, including complimentary wireless internet access and chargeable high-speed wired internet access, 42" LCD TV, cable TV with multiple channels and Interactive TV (IPTV), Interactive Phone (IP) with IDD access, movies on demand, individually controlled air-conditioning, work desk, in-room safe, mini bar, tea & coffee making facilities, hair dryer, iron & ironing board, bathrobe, slippers, 24 hour room service, laundry and dry cleaning service. At Park Regis Singapore, you will never have to look far for a delicious meal or to unwind with a drink in your hand.If you fancy a night relaxing in your room - Park Regis Singapore is at your service with 24-hour in-room dining. A Spot of Recreation The hotel's recreational facilities include a stylish 25- metre outdoor lap pool, set next to a cascading water feature - bound to relax and rejuvenate in tranquil surroundings. Or, for an invigorating workout, the hotel offers a well-equipped fitness centre. For recreation on a larger scale, a nine-hole and eighteen-hole golf course and driving range is approximately 15-20 minutes from the hotel (fees apply). Down to Business; The full service Business Centre located on the third level provides all secretarial services. Here you will also find iMAC workstations with complimentary broadband internet access. Rental of mobile phones and laptops and private meeting rooms are available. Park Regis Singapore is Your Ultimate Choice in Central Singapore. The hotel is easy walking distance to many key attractions and to the MRT (Clarke Quay). Make Park Regis Singapore the perfect retreat for your next visit to exciting Singapore! Please note, Park Regis Singapore is a non smoking hotel. ... more   less 
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Also Known As:
Park Regis Singapore Hotel Singapore

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