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“Very good”

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Park Regis Singapore
Ranked #49 of 312 Hotels in Singapore
1 review
“Very good”
Reviewed May 2, 2011

We stayed here for 1 night. Nice rooms, slightly small but good for the price we paid.Novelty bathroom set out which some may find weird but we thought was cool!Friendly helpful staff.Take your bags,order taxis etc.Well presented.Nice place for professional couple when in Singas for a short stay.only down side the charges for Internet and wireless Internet although free Internet in business centre but high charges for printing.6 dollars for 4 pages-our boarding passes.If they looked at their printing and Internet costs,I would give it 5/5

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMEAVI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Thai first
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English first
Kuala Lumpur, Malaysia
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 25, 2011

Ok here is the scoop....

1. You can't beat the location - right in the middle of Clark Quay near it all (also the MRT stop is close)
2. Rooms are very clean, well appointed, modern & sleek
3. The bathroom has ZERO privacey. This is only good for someone traveling solo or if you are extremely close (maybe a little too close) with your friend or spouse. The toilet and shower are sectioned off but there is no door to the bathroom area. I wish I had taken a photo.
4. We stayed for the weekend and it was fine but the room was so tiny that towards the end we were getting on one anothers nerves. Two people in the room cannot move around at all. I cannot stress how small the rooms are. But, if you are only going to sleep there than this might be the right place for you.
5. Hotel staff were fine. Nothing above and beyond.
6. Internet costs $30/day or $10/hour.

For the price there are definitely better hotels with more space but this hotel does offer a great perk which is its location. I probably would not stay here again if I were traveling with another perosn.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kylsznn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 24, 2011

we booked a Quay room with a small patio and direct access to a lovely pool with waterfall , perfect for chilling out after a long day sight seeing, there is a small pool bar nearby
Loved the room can't understand other comments about the bathroom, the shower and toilet were in seperate cubicles! the bed was very comfortable
We didn't have breakfast in the hotel , but the restaurant looked lovely . The staff were very efficient and check in and out took no time at all!
Location perfect very close to Clarks quay , the MRT station and Chinatown. Airport is approx 20 mins away
because hotel is relatively new taxi driver was a bit unsure of desination, its behind the ministry if manpower for easy directions!

Room Tip: try the loungers in pool!
See more room tips
  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nan0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 26, 2011

we are from Thailand stay there just one night the hotel very new and look modern
, staff very helpful and friendly , room is big enough , very nice swimming pool and one more thing room in hotel all non smoking room will stay there again thank for all staff GREAT!!!!!!!!!!!!!!!

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jakrapop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisPR, General Manager at Park Regis Singapore, responded to this review, April 1, 2011
Dear jakrapop

Thank you very much for taking the time to review and compliment us.

It is truly heartwarming to know our efforts to provide quality service as well as our hotel and room design are being appreciated by you! Your comments have been passed on to our respective department heads to share with our staff - which I have no doubt will only motivate us to perform better!

In closing, may I thank you, once again, for taking the time and care to review and compliment us. We are grateful for your feedback as it enables us to continually monitor our guest's requirements and we do hope that we may have the pleasure of welcoming you back to Park Regis Singapore soon.

Wishing you and your family a good week ahead!


Sincerely yours,

Jason
JASON DOWD
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 24, 2011

Room is not designed as needed. small room & toilet / wash basin are attached with bed. no wall in between the bed & Toilet. Now you can imagine. No one can stay with S$ 220++. we can get the best room nearby.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mks_dcind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisPR, General Manager at Park Regis Singapore, responded to this review, April 1, 2011
Dear mks_dcind

Thank you for having taken the time to review us.

I was sorry to learn of your concerns with your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed.

We take good note on the various points raised with regard to the design of our hotel. We acknowledge that the design and style of each hotel as well as the dimension of its rooms is and can be a very subjective matter of taste. In this particular case, we regret that our rooms were not to your taste and expectations.

In closing, may I thank you, once again, for taking the care and time to review us.

Wishing you and your family a good week ahead.


Sincerely yours,


Jason
JASON DOWD
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spain
Level 6 Contributor
173 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed March 19, 2011

It's a nice enough hotel and the staff were very friendly, but we did blink when we saw the layout of the room, as there is no separate bathroom - just an island with a wash basin and mirror, and two glass-doored cubicles housing a shower and a toilet.

The rooms are on the small side for a hotel of this category, but spotlessly clean and well appointed. The location is good, next to Clarke Quay and the MTR and bus stops.

The management let you use the pool shower and changing room if you have a late flight and need to change.

Stayed March 2011, traveled as a couple
Helpful?
1 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisPR, General Manager at Park Regis Singapore, responded to this review, March 23, 2011
Dear Juan45

Thank you very much for taking the time to review and compliment us.

It is heartwarming to know our efforts to provide quality service is being appreciated by you! Your comments have been passed on to the respective department heads to share with our respective staff - which I have no doubt will only motivate all of us to perform better. We are also delighted to know you appreciate our prime location.

With regard to your concern about the bathroom layout, we acknowledge that the design and style of each hotel as well as the dimension of its room is and can be a very subjective matter of taste. In this case, we regret that our rooms were not to your taste and expectations.

In closing, may I thank you, once again, for taking the care and time to review and compliment us. We are grateful for your feedback as it enables us to continually monitor our guest's requirements and we do hope that we may have the pleasure of welcoming you back to Park Regis Singapore again.

Wishing you and your family a good week ahead!



Sincerely yours,


Jason
JASON DOWD
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 19, 2011

I visited the hotel prior to booking - the staff who showed me around was very knowledgeable and thorough in his explanation.
There are 4 room categories. The 1st 3 are of the same size and dimension, just different views. Park Room - facing the Ministry of Manpower. Merchant Room - facing Merchant Rd. If you are on a higher floor, you could see the river. Quay Room - have direct access to the pool from your balcony.
Facilities:
As in previous comments, the toilet and bathroom layout are open concept, fine for couples or people who are close to each other; there is really no privacy.
That said, everything in my room was clean, fresh and looking very new.
Huge plasma TV, limited channels, only Aust Network, CNA, CNN, Cartoon Network, Nat Geo, CNBC Singapore, CCTV, NHK, plus the local channels. No movie channels, although, they have movies no demand. Each movie costs S$18++, unlimited viewing for 24 hours.
Swimming pool is 25m, 1.2m deep, with a waterfall at one end. Sundeck chair right out in the water. Love the idea and layout. Pool is clean and water cold and refreshing.
Food & Beverage:
This is the part where I feel, a lot of work needs to be done. The biggest snag is probably the wait staff who are inexperienced in using English as a means of communication. Or inexperienced kitchen hand. E.g. unable to cook a good soft boiled egg without a timer, bad timing in serving food (long delay between one food and another), no lime in mojito, things like that. Everyone has a making mistakes phase, but, just so you know, they are still in that phase.
Staff are generally warm and friendly - compliments to them.
I hope the F&B department get their act together soon as this is a very nice hotel and everything else looks very promising.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meiling C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRegisPR, General Manager at Park Regis Singapore, responded to this review, March 23, 2011
Dear Windchim

Thank you very much for taking time to review and compliment us.

It is heartwarming to know our efforts to provide quality service is being appreciated by you! Your comments have been passed on to the respective department heads to share with our respective staff - which I have no doubt will only motivate all of us to perform better!

With regard to your concern on food & beverage team, it has been brought to the attention of our respective department heads. You have my assurance that we will be taking the necessary steps to improve our performance.

In closing, may I thank you, once again, for taking the care and time to review and compliment us. We are grateful for your feedback as it enables us to continually monitor our guest's requirements and we do hope that we may have the pleasure of welcoming you back to Park Regis Singapore again.

Wishing you and your family a good week ahead!


Sincerely yours,


Jason
JASON DOWD
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Regis Singapore

Property: Park Regis Singapore
Address: 23 Merchant Road, Singapore 058268, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Singapore
#35 Family Hotel in Singapore
#41 Business Hotel in Singapore
#49 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Regis Singapore 4*
Number of rooms: 202
Official Description (provided by the hotel):
Park Regis Singapore is centrally located in the city centre, within easy reach of Singapore's vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and Chinatown. The hotel is close to Raffles Place and Marina Bay, Singapore's commercial and entertainment hub. Perched along the Singapore River, the hotel is a mere 5 minutes' walk away from Clarke Quay MRT train station. Ultra Contemporary Hotel Rooms; Relax in your ultra contemporary studio concept guestroom with a wealth of amenities, including complimentary wireless internet access and chargeable high-speed wired internet access, 42" LCD TV, cable TV with multiple channels and Interactive TV (IPTV), Interactive Phone (IP) with IDD access, movies on demand, individually controlled air-conditioning, work desk, in-room safe, mini bar, tea & coffee making facilities, hair dryer, iron & ironing board, bathrobe, slippers, 24 hour room service, laundry and dry cleaning service. At Park Regis Singapore, you will never have to look far for a delicious meal or to unwind with a drink in your hand.If you fancy a night relaxing in your room - Park Regis Singapore is at your service with 24-hour in-room dining. A Spot of Recreation The hotel's recreational facilities include a stylish 25- metre outdoor lap pool, set next to a cascading water feature - bound to relax and rejuvenate in tranquil surroundings. Or, for an invigorating workout, the hotel offers a well-equipped fitness centre. For recreation on a larger scale, a nine-hole and eighteen-hole golf course and driving range is approximately 15-20 minutes from the hotel (fees apply). Down to Business; The full service Business Centre located on the third level provides all secretarial services. Here you will also find iMAC workstations with complimentary broadband internet access. Rental of mobile phones and laptops and private meeting rooms are available. Park Regis Singapore is Your Ultimate Choice in Central Singapore. The hotel is easy walking distance to many key attractions and to the MRT (Clarke Quay). Make Park Regis Singapore the perfect retreat for your next visit to exciting Singapore! Please note, Park Regis Singapore is a non smoking hotel. ... more   less 
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Also Known As:
Park Regis Singapore Hotel Singapore

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