We had stop overs both ways on our trip so were lucky to be able to spend time at two hotels in Singapore (and two in BKK).
The FBH is a really beautiful hotel. The rooms are amazing - probably one of the nicest rooms we have ever had. We had a bay view room - this is where the problems starting. On check in we were told we had a premium room - and I said so that is the one with the bay view. Answer "Oh we don't have any of those rooms available". I have never been downgraded at checkin. Luckily I had to confirmation from the hotel confirming the bay view room which I produced and within half an hour were were shown to our bay view room. No apologies, if I had not questioned it I would just have been put in a lesser room.
The general staff all seemed pleasant but at breakfast they seemed like they really did not care.
So I would have taken a half point off for staff.
We had a snack at the pool bar which was really good and everyone up there was great. The view is amazing.
The hotel is a short walk from MBS with shops restaurants etc .
The rooms, food and drinks are very expensive even compared to other 5 star Singapore hotels.
Overall we were very impressed and would like to return.
- Official Description (provided by the hotel):
- The Fullerton Bay Hotel is a modern hotel that pays tribute to a bygone era. Infused with a sense of refinement and a style that is both contemporary and international, the 100-room waterfront jewel is a spectacular addition to Singapore's vibrant heritage precinct. We are honoured to be recognised as one of the Top 1 Percent of Hotels in Singapore by TripAdvisor Travellers' Choice Awards 2017. ... more less
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- Also Known As:
- The Fullerton Bay Hotel Singapore