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“a budget hotel in singapore”

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Fragrance Hotel - Bugis
Ranked #168 of 306 Hotels in Singapore
Brunei
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“a budget hotel in singapore”
4 of 5 bubbles Reviewed August 23, 2013

Overall the hotel was Ok. stay in 3 rooms for 4 nights. small room. Rooms not being vaccum coz hairs still on the floor.Some of the complimentary items was not top up (water bottles, tissues). Bed sheets was not being change for the the 4 nights (i notice a choc drops on the sheets on the first night and still there for the rest of the nights.
Receiptionist was helpful. Early Morning sleep was disturbed by indonesian familys ( 3 families) staying in the opposite rooms. They make a lot of noises especially when they want to feed their children and they talk so loud that you can hear their agenda in the room. The hotel should advised them.
i will stay again in my next trip but i will request for a room far from indonesian family with children.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Halis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Bugis, responded to this review, September 1, 2013
I am sorry to learn of the less than satisfying stay in the said hotel.

Concerning the hotel room cleanliness, I had already conveyed this feedback to the Duty Manager and Housekeeping Manager. They will seek improvements on this aspect. They had also take note of the nosie issue made by the other hotel guests. Having said, please accept my apologies for the service lapse you had encountered.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    52
    175
    133
    36
    32
See reviews for
131
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 21, 2013 via mobile

A nice city budget hotel in the middle of Singapore, at a good area also. Close to bugis junction and bugis street where you can buy souvenirs at a good price. Surrounded by shops, mall, food court or restaurant or cafe. Need to increase staff hospitality

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andriyanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed August 20, 2013

I think this hotel is somewhat underrated (as of other budget hotel in Singapore) since this is exactly "what you pay is what you get". But as spending 2 trips at this hotel, I would say if you are mostly spend your time outing and exploring the city, and only need a simple bed to sleep at night, then this hotel could offer the best bargain for your trip because:

1) Location wise, this hotel is absolutely great since around you is variety of food restaurants (if you're a foodie), and a simple 2-3 min walk will lead you down to Bugis Junction and there MRT station underneath. Although yes, it's possible that you can travel around the city with MRT system here, but jump right into Bugis Station will save you a lot of time either travel to ION, China Town, or even Habour Front.

2) Room is small, yes, but it's standard and I didn't have any bad experience here with either TV, air con or the bathroom. (Just my personal experience, I do not like the floor much because it give you a sticky feeling on your feet after you come out of the bath, and get you really uncomfortable to go to the bed with that sticky feet). Also, no Wifi, which is similar to other budget hotels. The wall is thin so sometimes you can hear sound of other running through the hallway, could be terrible if there are a lot of guests nearby.

3) Reception & staffs are really nice and helpful. They also help you to check-in very fast and on-time. I had once arrived earlier than the check-in time, but they didn't let me wait for too long and offer me right away a room on the top floor. Great experience.

Overall, if I'm in the mood for shopping and outing in Singapore and will not return later than 11PM then this hotel will be good option!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dungdao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed July 21, 2013 via mobile

Pros:
1. Good location
2. Budget friendly
3. Friendly staff
4. Very comfortable bed

Cons:
1. Very small room
2. Rooms are very close to each other that you can hear the guests' noice in the nearby rooms
3. Limited television channel
4. Very small restroom. No shower area.
5. Bathroom floor can be slippery when wet

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mzpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed July 18, 2013

Their staff is friendly and helpful, for a budget hotel. My mother left her sunglasses in lobby, the staff returned it, when we offered some tip, they refused and thought it was their obligation. When my mother talked with them in Malay, they can't reply back (because they didn't speak Malay), but still they tried to understand about what my mom will say and seems very friendly. The room size is petite but looks nice. The hotel next to 7 eleven, and transportation.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gietsz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
4 of 5 bubbles Reviewed June 25, 2013

I booked two rooms 3 weeks ago and the rooms were small, had no windows, however my experience was good because the hotel close to Bugis MRT in Bugis Junction and the bus or taxi can stop in front of hotel. We can find food restaurant near hotel. The front desk also friendly with guest

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P_Dewo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed June 13, 2013

This is located at a very convenient location. but the room size is not good enough. ones you open the door in 2 steps your feet will hit the bed. also the Shower & The commode is too close.
I do not mind using again if I am coming alone on a very tight schedule.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhanushka W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Bugis

Property: Fragrance Hotel - Bugis
Address: 33 Middle Road Fragrance Hotel - Bugis, Singapore 188942, Singapore
Location: Singapore > Singapore
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #168 of 306 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel - Bugis 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Fragrance Hotel - Bugis Singapore

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