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“Great Place in Singapore . If you can afford”
5 of 5 bubbles Review of Marina Bay Sands

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Marina Bay Sands
Ranked #35 of 306 Hotels in Singapore
Certificate of Excellence
Gurugram (Gurgaon), India
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place in Singapore . If you can afford”
5 of 5 bubbles Reviewed June 14, 2014

A Great Place to stay in singapore if you can afford, they have lot of things inside the hotel itself that you will not feel like going out. specially if you are with kids and family this is the best place to be at. a bit expensive but truly amazing.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kushkher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review, June 17, 2014
Dear Kushkher,

Thank you for sharing a delightful review.

I am happy to hear that you and your loved ones enjoyed an amazing stay at Marina Bay Sands and I look forward to welcoming you back soon for more memorable stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4,182)
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English first
Johannesburg, South Africa
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 14, 2014 via mobile

Probably the most expensive Hotel in Singapore but what an experience! As a wheelchair user travelling on my own, I was there for 7 nights on business and it was a delight to return to the Hotel each evening. The staff were extremely helpful and friendly. (Special thanks to Edgardo and Micky) It may be too big and too impersonal for some - the ground floor feels like a shopping mall, but some may prefer that. It is in a perfect location, however getting around in Singapore is so easy on the MRT that you can get anywhere u want to very easily. Spoil yourself, stay at one of the nicest Hotels in the country!

Stayed June 2014, traveled on business
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed June 13, 2014

This is one gigantic hotel. We stayed in Tower 3 in a one bedroom suite with city views on floor 27. Everything about Marina Bay Sands is big, bold and beautiful. The crowds in the lobby and the swimming pool do not make for a relaxing stay. On the plus side the views from the Sky Pool (day and night) and Sky Bar at night are a must do. A cocktail late at night at the Sky Bar is a special if not pricey experience. Loved the joint but it is so big, you just get lost. The price you pay for being big and popular.

Room Tip: City view and high floors are best. Beware it does get sunny and you need to run the AC all the tim...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnP99n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review, June 17, 2014
Dear JohnP935,

Thank you for choosing Marina Bay Sands and for sharing your review with us.

I am happy to hear that you enjoyed a pleasant stay in one of our city view suites as well as your time at the Sands SkyPark infinity pool.

Whilst we are delighted by the enthusiasm shown by our other guests, I do apologise for any inconvenience you may have experienced due to the crowds and potential delays in our service touch points.

I look forward to welcoming you and your loved one back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 13, 2014

Stayed at the Marina Bay Hotel in Singapore last October on the way back from Europe and loved it.
Having some strong favourite hotels in Singapore including Raffles and The Fullerton, we were interested to see if Marina Bay lived up to expectations.

The thing about this hotel is that the architecture is so amazing, that you feel an innate sense of excitement building as you drive closer to your destination.

The hotel is so large, that one feels a little like an ant scurrying around in a massive multi-storied nest. There is no feeling of individualism, or personal attention, buts that’s not why you stay in a hotel of this size.

The rooms were clean, great views, meals were all good, but the pool is the thing that will stay with you forever. There is something to be said, about swimming to the edge and pulling yourself up to view the expansive Singapore skyline just below you. Have a teenage son, with a go-pro on his head and the footage you will get from under the water to the view is breathtaking. There is no other pool in the world that must have so many people holding cameras in it.
Get there early in the morning, before the crowds, grab your lounges and wonder what the Hollywood elite or royalty could possibly have, that you do not, at that moment.

We stayed a few days and did some great stuff, but I give you our last night’s itinerary, which turned out to be an absolute cracker – in the hopes that you can enjoy the same luck we had...

Kathryn’s last night at the Marina Bay Sands, Singapore:

• Grab a water taxi at the river quay in front of the hotel and take it across to the other side;
• Book an outside table at the Pelican Seafood Bar and Grill – directly across from Marina Bay Sands;
• Eat a great meal, while watching the laser show from the top of the hotel – don’t forget to enjoy a great wine;
• Catch one of the last river cruises in the night and ask them to drop you back outside the hotel at the end of the cruise;
• Go up to the infinity pool and swim in the night, till the pool closes at 11.30pm;
• Return to your room; teenagers dress and hit the night club, parents dress and hit the casino;
• Win $500 on roulette to help pay for your last great night!
• Sadly head home to reality and credit card bills.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
2 Thank KathrynTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review, June 17, 2014
Dear KathrynTraveller,

Thank you for choosing Marina Bay Sands as your host during your last visit to Singapore.

It was a pleasure to learn that you and your loved ones had an enjoyable stay at Marina Bay Sands and especially enjoyed your time at the Sands SkyPark infinity pool. Your shared itinerary was certainly a delightful read!

I look forward to welcoming you and your loved ones back soon for more successful stays at Marina Bay Sands.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davao City, Philippines
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed June 13, 2014

Your Singapore visit wouldn't be complete if you won't visit Marina Bay Sands.

It's truly is a big structure with many places to go to and enjoy. All the big-name shops are there. We like The Coffee Bean where we can see the boat riders and the bridge. Like most attractions in SG, this is connected to the MRT. With regards to the hotel itself, the check in counter was too long.

It's worth checking out...

Helpful?
Thank Kathy_Rosario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 13, 2014

We stayed at in Tower 3 at MBS for 2 nights from Saturday to Monday as our friends were having their wedding ceremony and reception there. The experience we had was absolutely marvellous and we would definitely stay there again and recommend everyone to try out this beautiful hotel!

The concierge staff were very professional and quick with the check-in. We were able to check-in at 12pm, 3 hours earlier then the actual check-in time! The concierge staff Erica was a delight, she found out we were there for the wedding and informed us that all the guests staying at MBS for the wedding had their rooms prepared earlier so we could check-in early and not rush with getting ready. Erica took us to our hotel room, explained to us briefly the services, how to access the pool and bars, and told us where to go for the wedding reception. She was so helpful and lovely, I would rate her service 10/10.

The hotel room was clean, beautiful and had a very modern design. We booked for the cheapest room (still an approximate of $470AUD per night) and were amazed to find how large the room was. It had a separate lounge area to the bedding area. The bathroom was massive with a separate toilet area, sink area and shower area. The wardrobes were double the size of standard 5-star hotels. The location itself was very convenient too with the Bayfront MRT station right underneath the hotel level. The Infinity Pool was exactly as everyone described it, grand, luxurious and with breathtaking views.

Our overall experience at this hotel was wonderful. All the staff provided immaculate service and the hotel itself was absolutely stunning!

Room Tip: There are 2 sides to each tower, one faces the City view, the other faces the Garden view. I got the...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mademoiselle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review, June 17, 2014
Dear Mademoiselle V,

Thank you for taking the time to share your review here.

I am very pleased to learn that you enjoyed a great stay with us and especially enjoyed your time at the Sands SkyPark infinity pool.

Thank you for your compliments on our Team Member, Erica. Rest assured that I have shared your wonderful compliments with her and her department. I am confident that all our Team Members will delight in knowing that they contributed to the enjoyment of your stay.

I look forward to welcoming you and your loved one back to Marina Bay Sands each time your travels bring you to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 13, 2014

I stayed there for one night. Nothing really impressed me much besides the POOL.
First checked in d room, it wasnt fully cleaned up. The mini bar was dirty and the glass looked like was used before. We told the housekeeping and he seemed not believing us. Also when the room service guy came, we showed him the minibar and asked him to clean it up, he looked at us suspiciously.. Well tha wasnt nice!

It took a very long time to check in or out. The line was quite long eventhough they already made separate counter for c/in and out.

Breakfast was great, plenty of choices, taste was also good. Location is great,, easy for us to shop and sightseeing.

Cheers

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itsmenyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review, June 17, 2014
Dear Itsmenyla,

Thank you for sharing your valuable feedback with us.

I am happy to hear that you had an enjoyable time at the Sands SkyPark infinity pool and enjoyed your breakfast dining experience at Marina Bay Sands.

However, I am disappointed to learn about some of the challenges you experienced during your stay with us. Please rest assured that I have shared your feedback regarding your experience with the appropriate departments for their review and attention.

I also note your feedback regarding your check-in and check-out process, and I apologise for any inconvenience caused by the crowds and delays in our service touch points. Upon your next visit, may I recommend that you make use of the Express Check-Out service that is available at the lobby.

I hope that you will allow us another opportunity to welcome you back soon for a more successful stay experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Bay Sands

Property: Marina Bay Sands
Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Official Description (provided by the hotel):
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 
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Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore

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