I have only great things to say about the service at marina bay sands hotel. The housekeepers were always smiling when we ran into them in the corridor. All the waitresses in the restaurant were really friendly and nice. Especially the ladies at the bakery sweet spot. Fantastic service by dorris. The coach driver who drive us to the airport was super friendly too. The concierge lady michelle was very nice as she gave us al the information we needed without rushing us even when there were others behind us in line. The one place where i noticed distinctly poor attitude was the receptionists. Both time - when we arrived and when we left - the receptionists seemed like they couldn't wait to see our back. They would keep rushing us away and i had to keep asking them for information, like which tower is our room and how long it would take for our bags to get there and so on and on. When we were leaving, she didnt even remind us if we checked our safe. We ran back in 5 mins because my forgetful husband had forgotten his passport! I thought every hotel receptionist always reminds you abut the safe. At least they always do in the US. Quite strange that the staff at the reception have a completely different attitude from all the others in this hotel. Maybe they are too over worked...
But nonetheless, this hotel is wonderful and we cant wait to come back someday soon.
- Official Description (provided by the hotel):
- Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HotelsClick, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Agoda, TripOnline SA, Cancelon, getaroom.com, Jetsetter, Evoline ltd and HotelQuickly so you can book your Marina Bay Sands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marina Bay Sands Hotel Singapore
- Marina Bay Sands Singapore