We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The pool, the view, the power of architectural mind! Fantastic!”
5 of 5 bubbles Review of Marina Bay Sands

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Marina Bay Sands
Ranked #35 of 306 Hotels in Singapore
Certificate of Excellence
Sydney, Australia
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“The pool, the view, the power of architectural mind! Fantastic!”
Reviewed September 12, 2011

I stayed there with my Mum and 3 year old daughter in August 2011. We absolutely loved it. To start with, we were told at the reception that our room "is a little bit larger" than what we booked. It turned out to be a fantastic suite. The ingenuity of the architecture of the place made us not want to leave the hotel and the Shoppes at all. The pool is amazing. The view is amazing. The efficiency of this large hotel is outstanding.
If you are after a boutique hotel in Singapore, go to New Majestic or Scarlet. If you can deal with the enormity of this hotel, Marina Bay Sands is a must.
There is a great masters' food court nearby, fashioned on hawkers' centres, which is a great value for the quality of food one gets. If you are travelling with children, there is a little supermarket in the Shoppes, next to the ice rink and the food court, as well worth checking out for healthy snacks and such.
Essentially, one should stay in this hotel at least once. It is a memorable experience.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Renata B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 14, 2011
Thank you for your fantastic review!

We are excited to hear that you enjoyed your stay in one of our Suites. It is our goal to create memorable experiences everyday for our guests and we thank you for your positive feedback.

Rasapura Masters Food Marketplace is a draw for many of our guests looking for ethnic flavors of Southeast Asia with mouth-watering local favorites from countries like Singapore, Malaysia, Philippines, Thailand and Vietnam.

We look forward to welcoming you and your family back to Marina Bay Sands in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

21,009 reviews from our community

Traveler rating
    11,098
    5,925
    2,423
    856
    707
See reviews for
5,502
7,697
946
2,324
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4,175)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
San Jose, CA
Level Contributor
92 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 12, 2011

This was my second stay in this hotel. This time it felt more crouded probably because couple of big groups being there and some conventions going on. But hotel is huge, clean, and very nice. Rooms a pretty big and everything is very modern. Breakfast is excellent. Taxis are always available outside. Everyone is very friendly. When I was checking out I asked if I can change somewhere (I already gave up my room) and I was given a hospitality suit for my private use to change and do whatever I need before going to the airport. This was really helpful. Defenetely will return to this hotel any time I'm in Singapore. One thing I would wish to see in the future is somehow hotel controlling people going to see the sky park. Elevators in tower 3 always full because of it. Overall not a big deal, just sometimes was getting crowded there.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gbumaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 14, 2011
Thank you for visiting us again and for your wonderful review. We truly appreciate you taking the time to share your positive feedback with us.

We are delighted that you had an enjoyable experience during your recent stay at Marina Bay Sands. We understand that the infinity pool is a popular choice for hotel guests to wind down and relax. Due to this high demand, over the weekends, Sands SkyPark ticketholders are not able to view the Pool and the Gardens area. Please rest assured that we are continuously reviewing our processes for improvement during high occupancy periods to ensure that our guests have a warm and comfortable stay.

In addition, the water taxi service was recently introduced and offers a convenient and scenic transport option to and from Marina Bay Sands. We hope that would the opportunity to try that the next time you are in Singapore.

Thank you once again and we look forward to welcoming you back to Marina Bay Sands in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
Level Contributor
117 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 12, 2011

We stayed 5 days at the Marina Bay Sands with my wife and our 8-yo daughter. We had booked a suite and this gave us access to the roof-top restaurant for breakfast and afternoon tea and this was really a plus.
Our suite was very spacious and offered a stunning view over the City.
The swimming pool on top of the hotel is simply astonishing and although it is only around 1-meter deep (which is great for children), you can swim in it. The view and the height of the building are just fascinating and we really enjoyed spending a few hours a day in and out of the pool (watching sunset and the City by night was especially captivating). Security in the hotel and at the pool has a re-assuring but not intrusive presence.
Although the hotel is gigantic, the atmosphere remains "human" and the staff was both present and helpful. We did not try the fitness center but regret it.
The shopping center at the bottom of the hotel is a small town in itself with many international and luxury brands and the food court is decent. There are also more upscale restaurants and our experience with them was Ok but we found better places in town.
We had a great time at the Lion King show and the Theatre is very modern and comfortable.
The casino is obviously a major attraction for the MBS but we did not go there.

Room Tip: City view is fascinating
See more room tips
  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Iojik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 14, 2011
Thank you for your positive review. We are thrilled that you had a pleasant stay in one of our Suites and we are delighted to hear that your kids especially enjoyed their time in the infinity pool and that you had the chance to catch the award-winning Broadway musical, The Lion King, during your stay.

Thank you for your positive feedback regarding our Security Team at the SkyPark and our Team Members in general. It is our goal to ensure that our guests are well attended to. We certainly look forward to welcoming you and your family back to Marina Bay Sands during your next visit to Singapore.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2011

While I did not stay at the hotel, I did visit the Skypark observation deck/restaraunt fully expecting a great view but mediocre food. I was wrong on the food part. Unlike most 'view' restaraunts that depend on the scenery, it had an excellent menu that delivered on its promise - I would come again if only for the dinner and the upbeat and attentive staff.

  • Stayed August 2011, traveled on business
    • Value
    • Service
Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 14, 2011
Thank you for your fantastic review. We are thrilled to hear that you enjoyed your meal at one of our SkyPark restaurants. We look forward to having you with us again soon, and perhaps the next time you might like to consider dining at one of our Celebrity Chef restaurants at The Shoppes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 11, 2011

Our whole family stayed at the Marina Bay Sands last February. The rooms were very comfortable and spacious, the bathrooms were well lit, with a huge shower from the bath. Cleanliness seemed like a paramount concern with the staff as our rooms were spotless. The hotel staff were quite attentive and pleasant to deal with. We opted for the club floor, so for breakfast we had the option of eating at the club lounge which was on the same floor as the Sands SkyPark or at the ground floor cafe which was really crowded. The breakfast options at the club lounge were not as wide as those on the ground floor cafe but it was a lot less chaotic and the views were outstanding. Our kids really enjoyed the glass edged swimming pool and we most enjoyed the chocolate bar that was located at the club lounge and open only after 8 pm. The choices were scrumptious and could really demolish anyone's intentions to diet. The hotel is connected to the casino and the shopping mall where there are enough shops to give one the option not to head out to Orchard Road anymore. The ArtScience Museum is also quite interesting. We would definitely return!

  • Stayed February 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DramaQueenFlip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 13, 2011
Thank you for your fantastic review. We are glad you enjoyed your stay in The Club Room and your kids had a lovely time at the infinity pool. We are thrilled that you and your family loved the Chocolate Bar and were able to enjoy the scrumptious chocolate creations. We look forward to welcoming you and your family back at Marina Bay Sands.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indonesia
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 11, 2011

You get what's coming at you. That is, a huge hotel consisted of three towers, a huge casino, a huge mall, a sky park, an art museum, and a gym on the 55th floor. 

therefore:
Do NOT expect personalised service. Do NOT expect prompt room service/house keeping. Do NOT expect greeters and 'smilers' stationed at the lobby a la the shang ri la. Forget the small touches of a small luxury hotel. Do NOT demand perfection. You won't get it.

But really, I believe we are not that super high maintenance that we would suddenly drop dead if there are no butlers or 'greeters' to make us feel special, looked after, and pampered. We would not care if the bathroom tile is NOT super clean and spotless, because we won't be sleeping on it. The details and perfections are nice, but not essential to an enjoyable stay. If you encounter a bellboy that does not know your name it would not suddenly spoil your whole stay. Unless you are, mmm.. maybe madonna?

Because of this hotel's sheer size, there will be lots of people. in the lobby, at the skypark: when staying at the atrium floors you will hear them murmurring and chatting below. (not when you close the door) You will encounter children running, laughing or crying. There will be people smoking in the casino, they are loud, and grumpy, and tired. Ordering room service can take up to 40 minutes, 30 is the norm. Switching your 'please make up room' light is a useless act, be warned. Just call them (by phone) and it will be done, and quite promptly. Bathroom is huge, tub is huge, shower is huge but the tiles are a bit 'smudgy' and dirty but hey, I come here to take a shower not admiring bathroom art. The bathroom works. Room service food is great. Delicious, big enough for two, and the staff are always friendly, talkative, smily. Beds are hard, linen are not the softest. Room is big, city view is nice, electronic blinds are a nice touch. Minibar is electronic, so you will pay when you take out stuff but if you need refridgerator space I believe they can lend you one.

I really love staying here because of the fun. You can never get tired trying all the different delicious restaurants at the mall (CUT, mozza, rasapura masters, etc), at the 4th floor casino where children can enter (waku ghin, hideo yamamoto, santi), shopping at the 10,000 (this is an exaggeration) different stores for blu ray to chanel to a 1900's antique phone, just going to the sky park, hitting the gym (which is always empty), the casino (which is always not), watching broadway shows. Visiting the art gallery, taking a sampan ride. Things you can never do in the grand hyatt, the hilton, mandarin oriental, st regis or millenia ritz. 

The gym is state of the art. The equipments are modern, the view is a million dollars. The sky park is crowded yes, but only hotel guests can access most areas. Only guests can go into the pool. I came here at night and even though I am deathly afraid of heights it was not scary at all. I stayed all by myself for three nights and was so glad I stayed here. I was always occupied by all the fun. If you are tired of this hotel you can always take a cab to the orchard, or the fullerton one across the lake (?). There is this baby clothing shop I frequented at the mall. There is also a grocery store. I did not encounter any trouble checking in or out, the lines were fine. if you stay in a suite/club room you will get a private check in/out area. All the staff I met (reception, housekeeping, room service, bellboy) were friendly, smiles a lot and attentive.

Believe me, staying here is 10 times better than anywhere in singapore. I'd take 7 worldclass restaurants, the huge mall over a perfect bathroom tile or a smiling filipina greeter anytime. Anytime.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cendut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 13, 2011
Thank you for your great review. We are thrilled to hear that you thoroughly enjoyed your recent stay with us experiecing the many attractions and activities that Marina Bay Sands has to offer as a destination.

We are glad that our friendly Team Members helped to make your stay an enjoyable one. It is our goal to ensure that we deliver superior service to all our guests and we recognize that service excellence is an ongoing improvement process.

Thank you for your feedback. We hope to welcome you back at Marina Bay Sands soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 11, 2011

Got a free room through being a premier advantage member, and were given a club room with very large king size comfy bed and pillows.
View from room was not very good as it was facing the construction site, eventhough I was at the 25th floor.
However, the room were large and layout were very good and nice, with bathroom very large as well. Toilet, shower and bathtub area, all separated from each other. But water pressure at shower were very weak.
Check-in took awhile eventhough it was after 3pm. Cannot really blame the staff as this is a large hotel with 4 towers and with only one place to check-in. Eventhough I checked in after 3pm, my room was not ready until 6pm.
Went up to the sky park in the evening, and found that the pool were crowded with people. Almost like a public swimming pool. But the view from sky park toward the city were very nice and beautiful in the evening.
Overall this is a nice hotel to stay, as there are many choices of restaurants and shops you could choose from.
Given time Marina Bay Sands will improve further and better, as this is a fairly new hotel.

Room Tip: Get the room on high floor and face the city view
See more room tips
  • Stayed September 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bizworks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Roe, Hotel Manager at Marina Bay Sands, responded to this review, September 13, 2011
Thank you for your kind review. We are glad that you enjoyed your stay at The Club Room and that you had a chance to see the beautiful Singapore skyline from the SkyPark.

We regret to hear that you had a delayed check-in process and have shared your feedback with our Front Desk and Housekeeping Departments. It is our intention to open up more counters as well as allocate more front-line Team Members to be on call during check-in peak hours.

We are working hard every day to improve our systems and processes to enable higher consistency of our service delivery at our touch points to provide all our guests with a warm and comfortable stay. We look forward to your next visit with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Marina Bay
The Ritz-Carlton, Millenia Singapore
Marina Bay
Mandarin Oriental, Singapore
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#14 of 306 in Singapore
6,851 reviews
Show Prices
Show Prices
Show Prices
Marina Bay
The Fullerton Bay Hotel Singapore
Raffles Hotel Singapore
#1 of 306 in Singapore
3,806 reviews
Show Prices
Show Prices
Show Prices

Been to Marina Bay Sands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marina Bay Sands

Property: Marina Bay Sands
Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Phone Number:
Location: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Official Description (provided by the hotel):
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HotelsClick, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Cancelon, TripOnline SA, Agoda, getaroom.com, Jetsetter, Evoline ltd and HotelQuickly so you can book your Marina Bay Sands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing