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“Emerald class....best way to Bintan”

Bintan Resort Ferries
Certificate of Excellence
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Owner description: Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine safety standards and equiped with high tech navigation and engineering monitoring & stability features thus allowing a smoother ride at sea.Apart from Economy Class, passengers can experience our premium service on Emerald Class and enjoy a suite of privileges including use of Emerald Lounge.
Reviewed January 27, 2013

Get the Emerald class.....be treated like first class. With lounge waiting areas, comfortable seats on the ferry and priority boarding and disembarking....well worth it.

5  Thank HelmiZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 - 96 of 149 reviews

Reviewed August 25, 2012

To make the most of this service (especially if you are unfamilar with Singapore/Bintan Island) upgrade to Emerald Class when booking.

After checking in at its own dedicated counter, Emerald Class passengers have their own lounge to relax in both at Tanah Merah (Singapore) & at Bintan. Free tea, coffee & soft drinks too in the lounges & during the ferry ride. You are also the last to get on board & the first to hop off the ferry.

For foreign visitors, Visas on arrival can be purchased on board the ferry to Bintan Island. Enquire beforehand how much money you'll need, it varies depending on how long you will stay. U.S. dollars are the preferred currency for Indonesian immigration, otherwise you'll have to line up at their V.O.A. counter before lining up again for passport control.

Leaving Bintan Island, your passports are processed whilst you wait in the lounge. No need to queue at passport control there.

The ferry ride itself is quiet & peaceful. Like an airplane you check your suitcases in while bringing on board your carry on bags. They weigh the suitcases too, very useful if you have to catch a flight soon afterwards & unsure if you exceeded your baggage limit.

The seats are wide & comfortable (rather like business class in airplanes). A great service all round.

13  Thank Jet Age Explora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

The Ferries are fine - clean, not uncomfortable, efficient, but don't expect an "experience" - its just a very practical way to get there.
Key tip: book ahead of time as it gets busy during peak seasons

5  Thank thebigcheeseyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

A quick, convenient way of getting away for the weekend if in Singapore. The ferry is clean, comfortable and quite efficient. The 45 min journey leaves the hustle and bustle of Singapore behind and drops you at the calming, Indonesian paradise of Bintan.

10  Thank welwyn_steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2012

The ferry itself is clean. The only thing is that you are confined to only the cabin which make to whole journey to/from Bintan a REAL boring journey. It would be nice if the ferry allow passenger to move the open area whereby one can enjoy the breeze and the sea-wind.

The entire journey is approx 55mins.

3  Thank Cotrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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