First, just to save your time reading this review, can I just say that if you're thinking of going to a chic 'design' hotel in Singapore you're better off at Quincy Hotel rather than Klapsons?
My partner and I booked a weekend staycation at Klapsons, having previously stayed at Quincy and enjoyed it immensely, we thought it would be exciting to try this relatively new and similarly styled hotel. The website looked promising, and the prices were relatively on par with Quincy ($320 for the cheapest room without meals vs $360 at Quincy with breakfast and dinner).
However we soon found out that we should have just stuck to Quincy. Service was cold and awkward, making me and my partner feel equally awkward and out of place. I had the impression that the reception staff were not very experienced. There were only 3 floors in Klapsons, with 17 rooms in total, and yet my partner and I were showed to the wrong room.
The room itself was clean and tidy. No complaints here. The windows were ceiling high and looked out onto the main road which was always busy because we were in the Central Business District after all. Almost everything was in working order - except that the hair dryer was broken, there was only 1 toothbrush for 2 people, no comb, no showercap, no shaver and no hot water kettle.
For the intrepid ones who are still going to brave out their stay at Klapsons - beware the shower! It takes a long time to get heated up, which means you'll be freezing in the shower cubicle waiting for warm water. The shower for the smaller rooms is also, not very helpfully, stationed in the middle of the bedroom making it quite uncomfortable on cold nights. And once the water is heated its really really hot, plus its really hard to adjust the water temp, so.. well, its really the option of getting scalded or being frozen.
The espresso machine was cute though. However 6 cartridges of espresso + 6 tea bags should = at least 12 sugar packets right? 4 is simply, simply not enough! We did get full complimentary usage of the bar fridge which had some soft drinks, mineral water and beer inside.
Location wise, really, there's not much nearby except office buildings.. Its not even close to any MRT station - unless you are game for a brisk 20 minute walk. We did drive though, which was a plus because we could go to Chinatown which is a 10 minute drive away, or the railway station which is also a 10 minute drive. The hotel provides free overnight parking for in-house guests.
We did not patronise Lucas, the in-house restaurant.
Design-wise, well, I was actually looking forward to being impressed by Klapsons - it being crafted by Sawaya & Moroni and all. However it gives me great sorrow to say that I didn't find myself impressed at all. Nothing met my expectations. Perhaps I should have invested in one of the suites?
Needless to say, my partner and I will not be returning to Klapsons. We shall continue to patronise our now-favourite Quincy Hotel instead.
- Official Description (provided by the hotel):
- Located along the southern fringe of the Central Business District, klapsons, The Boutique Hotel affords quiet sophistication, refined luxury and functionality. Passionately crafted by William Sawaya of contemporary design forerunner Sawaya & Moroni, guests luxuriate in a practical yet innovative alternative to mainstream perceptions of a hotel stay. Each guestroom is individually characterised such that no two rooms are alike. Boasting over 750sqm of event space with superlative views of the Singapore Port and the heritage of the Tanjong Pagar residential estate, klapsons is the first boutique hotel in Singapore to offer three intimate yet distinct venues for corporate seminars, meetings, social engagements and weddings.The Sleeping Rhino is the hotel's bistro-styled restaurant that conjures wholesome casual dining at Lobby Level; Lucas Deli serves up gourmet and takeaway bites; while the sky-terrace bar, Fabrika, perched on 17th floor was opened in August 2010. To ensure that we continuously provide a pleasant environment for all our guest, the hotel reserve the right to levy a surcharge for any gatherings consisting of more than two person per guest room without further notice. External food and drinks are not permitted within the hotel premises. ... more less
- Reservation Options:
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- Also Known As:
- Klapsons, The Boutique Hotel Singapore