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“Wonderful experience” 5 of 5 bubbles
Review of klapsons, The Boutique Hotel

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klapsons, The Boutique Hotel
Ranked #179 of 309 Hotels in Singapore
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful experience”
5 of 5 bubbles Reviewed October 1, 2012

Wonderful experience. I was there with my girlfriend to celebrate her 21st birthday. I was greeted and serviced by a well trained and polite Front Office Executive, check in was swift, ambience of the lobby was unique. We were given an upgrade to the Klapsons suite. The room was absolutely amazing.

Everything was flawless. One suggestion though, would be to have a cover for the Outdoor hot tub. I took a dip in it around 5pm, left the room around 630pm, drained half the water but left the remainder. When I wanted to take another dip at 10pm. There was black soot on the wall of the tub, the same level as the water. I presume could be from the carbon discharge from vehicles due to it's proximity to the road. Otherwise, every aspect of the stay was splendid.

Will definitely return soon.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KyleTung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cologne, Germany
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 30, 2012

i was staying at Klapsons Hotel for 3 nights of my business trip. It is close to the business district and the venue where my meeting was held.

I arrived at the hotel at mid night and the staff who welcomed me was very nice, she gave me some options since hotel couldnt accommodate my request when i booked. Patiently she showed us to three different rooms.

The minus for me is "open" bathroom which makes me a bit awkward, i didnt stay in the glassed wall bathroom but if i stayed there, it would be awkward! you should write clearly when you book , otherwise you will have the awkward room :P

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fauzi1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed September 22, 2012

A very good looking hotel, great facilities in my room, food good too. Only complaint was that the reception never managed to sort my wi-fi access out and just kept saying 'the internet is working; not helpful to me as I was on business and had to use a bar down the road for wi-fi.
Marked service as low purely because of the wifi situation.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Topvillafan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
4 of 5 bubbles Reviewed September 17, 2012

Love the design of this boutique hotel. I like the open concept of the bathroom and outdoor jacuzzi. Although the jacuzzi and sofa outdoor were slightly dirty and dusty, the room was very clean. It's a pity there's only one Executive Suite but I quite like the hotel in overall. Customer service at the concierge and staff at the Sleeping Rhino were friendly in overall. Would definitely go back for another staycation! Thank you Klapsons!

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Diamondgeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 8, 2012 via mobile

From the time you walk into the reception and see a UFO reception pod you know this is not your usual hotel. Ths hotel is all about style and it certainly has funk that works. Staff are friendly but not in your face all the time. My room was on a corner long walkway to the bed but good size room, comfortable bed and good pillows. Loved the high ceilings made you feel you weren't in a hotel. Lots of windows with motorized curtains, never heard the traffic although seemed to be in a busy area. The room had a bacony which is good for smokers but lost on me it was very small but cute.

Loved the bathroom shower over looking the street.......I'm sure no one could see in, too bad if they could!!!!! The shower and the room had colored mood lighting ....loved it Separate toilet which is nice in hotels normally reserved for suites

Breakfast and mini bar was free but don't go looking t get drunk theres no alcohol.

The hotel is on the outskirts of china town, easy taxi ride everywhere and told there was good bars and restaurants close by.

Great hotel loved the style and will be back.

Stayed July 2012, traveled solo
Helpful?
Thank Nannamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 3, 2012 via mobile

Won a one-night stay from a magazine giveaway. But from what's included in the price, I'd say it's pretty good value cos you get free wifi, breakfast and the minibar complimentary from the hotel. The breakfast spread can't be compared to a large chain hotel but it's adequate with the standard items eg sausages, bacon, some cold cuts, bread, pastries, juices and various options for eggs. We stayed in The Oasis and though the design didn't feel very "boutique", the bed and pillows were more than comfortable and the nespresso machine with complimentary capsules was a nice touch. Only little hiccup was that our machine wasn't working but a call to the front desk got us a prompt replacement.

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yilin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
678 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 bubbles Reviewed August 20, 2012

Don't be surpised if you really like this hotel. It's in a quiet part of the CBD - external soundproofing is ok - not much road noise however I did stay over a holiday weekend (16/8, 17/8, 18/5 and 19/8 so traffic wasn't too bad.
My room was comfortable, sleep quality was fine - the cylindrical shower in the middle of the room was different... the furnishing modern and quircky - a nice touch.
The foyer and reception capsule are different to anything I've seen elsewhere - they are visually stunning.
The included breakfast in the Sleeping Rhino restaurant was simple and filling - try the omelettes!
I will definately stay at klapsons when I visit Singapore in the future - well recommended.

Room Tip: There are only 20 or so rooms here...take a pick from the website - there are no two rooms the same...
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAC6917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about klapsons, The Boutique Hotel

Property: klapsons, The Boutique Hotel
Address: 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#105 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — klapsons, The Boutique Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located along the southern fringe of the Central Business District, klapsons, The Boutique Hotel affords quiet sophistication, refined luxury and functionality. Passionately crafted by William Sawaya of contemporary design forerunner Sawaya & Moroni, guests luxuriate in a practical yet innovative alternative to mainstream perceptions of a hotel stay. Each guestroom is individually characterised such that no two rooms are alike. Boasting over 750sqm of event space with superlative views of the Singapore Port and the heritage of the Tanjong Pagar residential estate, klapsons is the first boutique hotel in Singapore to offer three intimate yet distinct venues for corporate seminars, meetings, social engagements and weddings.The Sleeping Rhino is the hotel's bistro-styled restaurant that conjures wholesome casual dining at Lobby Level; Lucas Deli serves up gourmet and takeaway bites; while the sky-terrace bar, Fabrika, perched on 17th floor was opened in August 2010. To ensure that we continuously provide a pleasant environment for all our guest, the hotel reserve the right to levy a surcharge for any gatherings consisting of more than two person per guest room without further notice. External food and drinks are not permitted within the hotel premises. ... more   less 
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