My husband and I booked Wangz based on the fantastic reviews on this site and also because it was the only hotel that allowed us and our two young children (6 and 3) to stay in one room at no extra charge. Boy did they not disappoint!
We were supposed to spend 2 nights in Singapore in transit to Europe but on the first night my daughter got a raging temperature. We spent the next two days back and forth between the hospital and the hotel and the staff at Wangz could not do enough to assist us. They lent my son (who wasn't sick) the Xbox 360 to keep him entertained while we looked after our daughter and myself (we both had acute ear and sinus infections). As we were unable to fly, our trip was extended by 5 days. There was no issue in extending, no room changes, the staff dealt directly with our insurance to take care of payment, they sent complimentary fruit platters to our room and a get well card. They were incredibly accommodating in catering for my son's fussy eating and went out of their way to interact and chat to all four of us.
My son's birthday was during our stay and we were supposed to spend it with family but now had to try and make his birthday special in Singapore. My son had mentioned he wanted a games console for his birthday and one of the fantastic staff members (Khairi) searched online for the best shop to buy it from and offered to go and get it for us. On his birthday they had a surprise birthday cake with a card signed from all the staff and they made his birthday so special. It was like spending it with family.
I simply cannot speak highly enough of the staff at Wangz. They made our stay immensely pleasurable and relaxing despite the circumstances. They always have a smile on their faces, have a great rapport together and really seem to enjoy their work.
The hotel itself is lovely: boutique and small enough to really have a family feel. The location is fantastic; in the old heritage area of Singapore which is fast becoming fashionable and chic. Right outside the hotel is a strip of restaurants the locals frequent that really comes alive at night and where we ate the best szechuan food we've ever had. The room was always fresh and clean and basically we highly recommend this hotel! A big thank you to all the staff; we all miss you and Luke says he had the best birthday ever thanks to you.
- Official Description (provided by the hotel):
- Enter the chic lobby of this luxurious boutique hotel and proceed to your elegant room, which feels more like your own private retreat. WANGZ Hotel, with its ultra-modern interior, is located minutes away from Singapore's main shopping area, major cultural attractions, as well as the banking and financial district. Every room features modern comforts like rain shower, Sealy Posturepedic bed, 37-inch LCD TV, complimentary internet access, iPod docking station, piped-in mood music, complimentary selected beverages from mini-bar, as well as luxurious bath amenities. Guests may also enjoy complimentary shuttle service to the nearest subway station, the financial district and Orchard Road shopping belt daily. ... more less
- Reservation Options:
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- Also Known As:
- Wangz Hotel Singapore