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“nice place for family”

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Far East Plaza Residences by Far East Hospitality
Ranked #14 of 223 Specialty Lodging in Singapore
Certificate of Excellence
Singapore, Singapore
1 review
“nice place for family”
5 of 5 bubbles Reviewed February 11, 2014

service and facilities is perfect and the travel is very convinence and near to the orchard road. i like this place!Servicing of rooms was done to a very high standard. Devi went above and beyond what we expected and ensured our stay was very comfortable. Pool is nice, gym facilities are limited by sufficient for the traveller. Location means multiple shopping centres and Orchard road itself is only 5 minutes walk away.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yuetian Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, February 12, 2014
Dear Mr Yuetian Z,

Thank you for your wonderful review!

Your compliments is very much appreciated and it has been indeed a great pleasure for Devi to be of service to you and she will continue doing her best.

Our team are delighted to know that our services and facilites have added value to your stay.

Thank you once again for choosing our residences .

We wish you and your family a blessed year and would love to have you back with us soon.

Best Wishes,
Mark Yeow
Residence Manager
Far East Plaza Residences
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • Japanese first
  • Polish first
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English first
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 11, 2014

While awaiting for our flat to finish being renovated, we decided to stay at the Residence. The location is great with many shops and eating places within walking distance. The apartment was a three bedroom and spacious. Most important was the staff at the Residence. No matter big or small, what ever the need, the staff went out of their way to help. The rooms were maintained very well and promptly. I definitely would come back.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikobeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, February 12, 2014
Dear Mr Nikobeans,

Thank you for your reveiw!

Our team are indeed happy that we have provided you with a wonderful stay experience.

We are glad to know that our location had served your needs well.

We look forward to welcoming you back soon.

Regards,
Mark Yeow
Residence Manager
Far East Plaza Residences
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
4 of 5 bubbles Reviewed February 10, 2014

During my stay at Far East Plaza (Singapore-scotts rd), I enjoyed the hospitality rendered by the staff of the hotel. I would like to add a very special note of 'Appreciation' for a housekeeping staff by name Ms: Mahaswari. She was extremely polite, very friendly, excellent at her work and very pleasant to interact with. It is very rare to find such pleasant staff in the housekeeping department. I would like to also mention she was very good and neat in her work. I think Far East Plaza is lucky to have her as a staff. I would request the management to record this appreciation for her and it would be great if she gets a recognition from the hotel management for her level of customer service.

Thank you
Mrs. Sarojini Neeraj Gupta
( guest at room 11-07)

My mail id- sarorosh@hotmail.com

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Makemytrip2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, February 12, 2014
Dear Mrs Gupta,

Thank you so much for your pleasant review!

Our staff, Mahaswari will most definetly thrilled to hear your compliments and she will be motivated to be at her best. Likewise, she had enjoyed being of service to you.

we look forward to your next visit soon.

Regards,
Mark Yeow
Residence Manager
Far East Plaza Residences
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
1 review
4 of 5 bubbles Reviewed January 15, 2014

Servicing of rooms was done to a very high standard. Devi went above and beyond what we expected and ensured our stay was very comfortable.

Pool is nice, gym facilities are limited by sufficient for the traveller.

Location means multiple shopping centres and Orchard road itself is only 5 minutes walk away. Also close to MRT.

Security guard staff were also very helpful and extremely friendly and ensured our every need was taken care of. They offered us all the assistance we needed.

Overall a great apartment made a whole lot better by the people who work there. Some parts of the hotel feel run down and in need of some renovation but otherwise, no complaints about the hotel.

Thanks Far East Plaza Apartments!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenji C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Reseidence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, January 20, 2014
Dear Kenji C,

Thank you for your review.

It is indeed a pleasure to know about your wonderful experience at Far East Plaza Residences, especially with regards to our location, facilites and service of our staff. I will share your compliments with Devi and the security officers. They will be delighted to know that their services are being appreciated.

We are progresively working on the refurbishment works.

Once again, thank you for your valuable feedback and we look forward to your return soon.

Regards,
Mark Yeow
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 15, 2014 via mobile

These newly renovated apartments are centrally and conveniently located for shopping, transportation, casual dining and so much more. The apartment was clean, spacious and fitted with all the modern conveniences needed in apartment living. It was so comfortable that we felt like it was our home away from home. The staff were fabulously friendly and very helpful. Service was always prompt and when assistance was required and or requested, we were never disappointed. The kids thoroughly enjoyed and made use of the facilities available. We will definitely stay here again. Laura & Nathan-Brisbane, Australia

Stayed December 2013, traveled with family
Helpful?
1 Thank Nathaniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, January 15, 2014
Dear Laura & Nathan,

Happy New Year to you and your family from Far East Plaza Residences Team!

Thank you for your excellent review on our products, facilities, location and especially our staff services. I am glad to know that we had made such an fabulous impression "Home away from Home" during your stay.

We look forward to have your stay with us again.

Best Regards,
Mark Yeow
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandurah Western Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 12, 2014 via mobile

This is our fifth stay at the Far East Plaza Residences in Singapore.

We booked 12 months in advance for our family holiday for the 17 December 2013 to 17 January 2014, hoping to secure a renovated apartment, which we did.

The apartments are spacious (we had a three bedroom one) lovely renovated bathrooms, comfortable beds everything you need for a great holiday. The kitchen is equipped with a full size fridge, microwave, oven and hotplate. The bonus is a washing machine/dryer in the unit which is fantastic, especially for families. My only gripe with the kitchen is the placement of the sink. The unrenovated apartments have the sink under the window which gives you more bench space and a drying place for dishes. This renovated apartment has no place to put your dishes and water ends up everywhere. But that aside, you could not ask for a more comfortable place to stay.

The staff are fantastic, and Devi from housekeeping who cleaned our apartment was amazing. Very thorough with her cleaning, and the apartment always looked immaculate after she had finished. Quite a challenge for her with six people staying. Thank you Devi.

The security team, were all very courteous and helpful especially Harry, who always greeted us warmly and always had a lift waiting for us. Thank you Harry. The other members of our party had a two day stay in Melaka and I stayed behind on my own. I would have never considered doing this if I didn't have total faith that help was there if i needed it from both the office staff and security.

Apart from such wonderful service that we have received every time we stay here, you cannot beat it for location. Bus, MRT, food and plenty of it, shops galore and a good central location to base yourself while on holidays. From here you can get to any of the attractions Singapore has to offer easily. My teenage children and their cousin can easily navigate around the city on their own, which i would never allow them to do at home.

We love Singapore, its become a second home. Especially here at the Far East Plaza.

Will we come again, you bet we will.....Thank you to all the staff at Far East Plaza Residences, once again you have made our holiday one to remember.

Stayed January 2014, traveled with family
Helpful?
1 Thank wellsofwannanup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, January 15, 2014
Dear Mr Wells,

Hope All is Well!

Thank you for taking your time to provide us with your valuable feedback.

It is our pleasure having you and your family with us. Your compliments on our products, facilities, location and our staff is a delightful moment for all of us. It also motivates in our daily roles and encourage them to deliver exceptional service to our guest. I will definitely share your compliments of staff with our team.

With regards to the sink feedback, we will definitely work on it to find a better solution.

We look forward to welcoming you our home soon.

Our best wishes to you and your Family!

Warmest Regards,
Mark Yeow
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
1 review
4 of 5 bubbles Reviewed January 1, 2014

Great place for family, with lots fecilities for selfcatering & laudry, with a lots of space and very convenient location, for shoping and leisure. Also include gym, sauna, tennis court and swiming pool

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maidin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this review, January 11, 2014
Dear Mr Maidin,

Greetings from Far East Plaza Residence . Thank you for the taking the time to input your comments. We are glad that you and your family are happy with the facilities at our residences. We do hope to receive your family once again at our residences soon. Wishing you a wonderful 2014 ahead.

Best Wishes
Mark Yeow
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Far East Plaza Residences by Far East Hospitality

Property: Far East Plaza Residences by Far East Hospitality
Address: 14 Scotts Road, Singapore 228213, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 223 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Far East Plaza Residences by Far East Hospitality 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
Staying at Far East Plaza Residences provides guests with a whole new experience. The Residence is integrated with the popular Far East Plaza Shopping Centre, which has a wide variety of retail outlets and broad selection of local as well as international cuisines. For more shopping, dining and entertainment options, Orchard Road, Singapore's main shopping belt is a short stroll away with some of the newest malls. If you would like to venture further, the nearby Orchard MRT station provides easy access to the rest of Singapore. Guests have a choice of 139 apartments ranging from two-bedroom units to spacious penthouses, which provide you with a home away from home. ... more   less 
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Also Known As:
Far East Plaza Serviced Apartments Hotel Singapore
Far East Plaza Residences By Far East Hospitality Singapore

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