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“Awesome location, staff & specially room service .....”

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Far East Plaza Residences by Far East Hospitality
Ranked #17 of 234 Specialty Lodging in Singapore
Certificate of Excellence
Reviewed June 7, 2013

Well, me and my wife have a awesome experience to stay in Far east plaza for 4th time(22-05). What a residence, amenities and location. Specially very much happy because of management (helpful,respectable,friendly in nature) and room service by Hamidah. My room was always Very neat and clean. She is very trustfully.This services always attract me towards far east plaza. Excellent job hamidah. We Appriciate you.We really Hope to come back again 5th time here.

  • Stayed: May 2013, traveled on business
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1  Thank Chintan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded June 9, 2013

Dear Mr. Chintan,

Thank you for your continuos support and great compliments you have for Ms. Hamidah and the team in Far East Plaza Residences. I'm sure Hamidah and the rest will be happy and excited to hear this. We really hope to see you soon in your next trip to Singapore.

Warmest Regards

Mark Yeow
Residence Manager

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Reviews (346)
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271 - 277 of 346 reviews

Reviewed June 1, 2013

My family and I stayed at the Far East Plaza Residency for a month plus. We chose it due to the rating here on trip advisor, the photos on their website and nearby KK Hospital whereby my son get his medical treatment.

My husband and I were traveling with 2 little kids and maid (helper)so definitely wanted an apartment style place with the option of cooking and laundry. The kids also not have to be shrouded in darkness once the kids were in bed. The hotel is beautifully designed, so much attention to detail. The rooms are very spacious, functional and super comfortable, the design is very alike our own home place, slightly quirky and fun - makes you smile.

We took a "two-bedroom apartment" which was bigger than we expected and it was perfectly formed! the small balcony was great to sit out on after the kids were asleep, and it overlooked the city which was nice. The gym is tiny but has all you need for a good work out, another touch we really liked is the pool huge and clean. Comfortable sofas and a great view of the city, you're encouraged to use it as an extension of your room, which we did. You can take up a cup of tea and catch your breath between whatever else you are doing on your vacation.

Can't say enough about the service. Everyone was friendly and attentive and very good at their job, whether it was the Security, the Cleaner or Office Management. They really do go out of their way to make you comfortable. The apartments are clean and the complex has near enough everything you need. Staff named Hamidah do really taking our apartment really clean and hygienes as well as she knows there's a 2 little kids around.

A note relocation: We took cabs everywhere, nothing was far. 5 minutes to KK Hospital, 10-15 minutes to Sentosa. a couple of malls and MRT station and a 7 eleven were all between a minute leisurely.

A note about food: There is a large list for take-out and there are a bunch of restaurants just a minute walk away at the plaza.

There are alots of mall, great restaurants and MRT walking distance away. So all told a perfect choice!

Stayed April 2013, travelled with family. Location was not a problem at all. Actually for us, it was a plus. Will definitely returning in 4 months!

  • Stayed: April 2013, traveled with family
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2  Thank Danial2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded June 9, 2013

Dear Danial2104,

We thank you for your great comments about us, our facilities and the location of our apartment. Ms. Hamidah will be happy and excited to know that you and your family have had a comfortable stay with us. We will continue to strive for excellence service to surpass our guests expectations and to provide them the comforts of home .

We hope to see you again in your next visit to Singapore.

Warmest Regards
Mark Yeow

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Reviewed May 30, 2013

I am working at Singapore on a project & staying at FarEast -- Scotts Road Apartment from Middle of January onwards. Location wise it is at the heart of the city with all types of shops & restaurants; MRT station, Bus stop, Taxi stand nearby. The apartment is provided with all sort of amenities needed in day to day life with a long balcony having a great view of the city.

The most important part is the Hospitality & services provided by Far East Management. Particularly I would like to mention Mr. Dominik's name. Whenever I needed any kind of help regarding say for example with TV Set, cable connection or with Internet Service or anything else; he always helped me sorting out the problems even after Far East Mnagement Office Normal working hours. Even he helped me & my colleagues a lot to arrange a nice small office get together party at the big hall @ 7th floor in one weekend. Even over telephone whenever asked for any clarification / help; he always gave a positive response in a very polite soft spoken voice. It makes my stay more pleasant & memorable at Far East with the type of prompt & excellent services I received. I will highly recommend FAR EAST Scotts Road Apartment Complex for stay at Singapore either for buisness trip or family trip for Holiday.

Room Tip: Higher floor Corner suites are large, sunny & airy & with a nice view of the city from the B...
  • Stayed: January 2013, traveled on business
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Thank maitreyee_de
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded June 3, 2013

Dear Metreyee De,

I am glad to hear that Mr. Dominic, our Guest Service Officer have served you well. I'm sure Mr. Dominic will be thrilled to see your feedback. We wish to thank you for taking your precious time to post this in Tripadvisor.

We really hope you can share your experience with your friends and relative when you return home later and please remember to stay with us again in all your future visits to Singapore.

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Reviewed May 29, 2013

Accommodation quality slightly inferior to photos - only a few of the apartments have been renovated - top marks for service - staff very polite and will do their best to accommodate any request - top central location - well done - very good potential there!!

  • Stayed: May 2013, traveled with friends
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Thank Paris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded June 3, 2013

Dear Paris T,

Thanks for the compliment and we are glad to know that you're happy with our services. As for the apartment quality, we are planning to improve it with more renovated units in future. Thanks again for your kind comments and we will definitely act upon it.

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Reviewed May 28, 2013

I lived in the FEP for a couple of years and great years they were. Living in the hub of Singapore with all the shopping and restaurants you could ask for all in one building, you can't ask for more. FEP has a nice pool on the roof of the car park, a jacuzzi, a gym, snooker table and a large floral garden with pagodas on a jutting precipice on the 7th. Rent has risen steeply over the last few years to make to financially hostile for the western traveler, so I'm glad I lived there when there was 3.3 bucks to the pound.
Life on the 27th floor offered great views over Goodwood Hotel and parts of the city. Leave the balcony doors open for sounds of tropical birds and distant T-storms. A short walk from the rest of Orchard Road including Orchard Towers with its fun and naughty nightlife, and the posh hotels including the Marriott where you can sit and watch the city life go by with a twenty-dollar coffee.
Also quick access to the MRT (underground train) and several taxi stops.

Room Tip: Higher the better, or close to the 7th for the facilities.
  • Stayed: June 2012, traveled on business
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Thank deanwarner99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded May 28, 2013

Dear Mr. Dean,

Thank you for such fantastic write-up on our apartment. We have to admit that labour and material cost has gone up over the past few years and we have to increase our rents a little to keep up with the higher operating cost. More importantly, you have enjoyed your stay with us in Far East Plaza Residences and we are really glad to hear that. Once again, thank you for your valuable feedback.

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Reviewed May 24, 2013

We stayed at the Far East Serviced Residence for two weeks during a business/holiday trip where I was accompanied by my wife and young son. We stayed in room 0804 which was fantastic. The room was very modern and comfortable with excellent bathrooms and bedrooms and a great kitchen. I am aware that some other rooms are not as good, so ask for a modern room when booking.

The pool is wonderful and big and there is a small pool for kids.

The gym was ok - much of the equipment was out of services so this was a little disappointing, however with the botanical gardens near by we chose to go running there.

All of the staff at Far East Plaza Residence went out of their way to assist us during our stay. No request was too hard and they provided good advice about the local area. They could arrange babysitters for us (sometimes at late notice too).

Thank you Far East Plaza Residence staff. We will see you again.

Room Tip: Rooms on level 8 have been refurbished in the last 24 months and are great. Corner rooms are bigger...
  • Stayed: May 2013, traveled with family
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Thank tjcmtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded May 26, 2013

Dear tjcmtravel,

Thank you for taking your precious time to write such wonderful compliments of our property. We will be glad to receive you again in your next visit to Singapore. We will definitely look into our gym but at the meantime you may visit the wonderful pool on the 8th floor that open daily from 7am-10pm to maintain your fitness level. Our team at the management office will be thrilled to see you again! Have a great day ahead!

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Reviewed May 8, 2013

We were a family of 5 adults and stayed in #24-02, a 3 bedroom apartment, from March 26th during Easter. Reception staff were very helpful and had a problematic air conditioner fixed quickly.
Loved the location with Orchard Rd, MRT,taxi stand and bus stop very close by. The kitchen was well equipped, but we only used the kettle for tea and coffee, because of the abundance of cheap eating places everywhere. Having a washer/dryer in the kitchen and also a clothes drying rack on the balcony was a great help.
Although we didn't see the maid, she kept up the supply of towels, toiletries and washing powder for which we were grateful.
A couple of suggestions which the management might consider when refurbishing this apartment -
1.When all 5 of us sat in the lounge area, we really needed an extra lounge chair because there was only seating provided for 4 people.
2.There was a double bed in the second bedroom which meant that we couldn't open the cupboard doors properly, so it would have been nice to have a mirror on the wall or behind the door. Also a suitcase rack in each of the rooms would have avoided having the suitcases open on the floor.
None of these things spoilt the enjoyment of our stay though, and we will definitely stay again although I wish the minimum stay was 5 not 7 days. Next time we come we will use more of the amenities such as the pool and bar-b-cue area both of which looked very nice.

  • Stayed: March 2013, traveled with family
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Thank HF F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markyeow, Residence Manager at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded May 21, 2013

Dear HF,

It's great to hear that you will be coming back to stay with us again. We will definitely look into the feedback that you have commented and improve on it. For your information, we have increased the number of pool deck furnitures at swimming pool area. I'm sure you will enjoy the swimming pool more on your next visit. Thanks for choosing Far East Plaza Residences as your preferred place to stay and we look forward to see you again.

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Additional Information about Far East Plaza Residences by Far East Hospitality

Address: 14 Scotts Road Far East Plaza, Singapore 228213, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 234 Specialty Lodging in Singapore
Price Range: $189 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Far East Plaza Residences by Far East Hospitality 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
Staying at Far East Plaza Residences provides guests with a whole new experience. The Residence is integrated with the popular Far East Plaza Shopping Centre, which has a wide variety of retail outlets and broad selection of local as well as international cuisines. For more shopping, dining and entertainment options, Orchard Road, Singapore's main shopping belt is a short stroll away with some of the newest malls. If you would like to venture further, the nearby Orchard MRT station provides easy access to the rest of Singapore. Guests have a choice of 139 apartments ranging from two-bedroom units to spacious penthouses, which provide you with a home away from home. ... more   less 
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Also Known As:
Far East Plaza Serviced Apartments Hotel Singapore
Far East Plaza Residences By Far East Hospitality Singapore

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