We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value for money”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Aqueen Hotel Balestier
Ranked #118 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed April 2, 2014

I stayed at Aqueen from 23 to 30 Mar. Online reservation was a breeze. Offer of a 25% discount was a gem. Room was clean, and had the necessary amenities. Though relatively small, that was not a big problem for travellers who spend most of their time outside and return to rest for the night. Complimentary parking was another great plus, not forgetting the bar area for a beer to wind down the day. Overall was a pleasant experience and I would certainly book Aqueen again for my next trip.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank LTYK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded April 8, 2014

Dear LTYK,

Thank you so much for taking the time to write us a review on TripAdvisor. We are delighted that we able to provide you with a comfortable stay. It is our aim to provide guests with a hospitable and good lodging experience in the city.

We will be more than happy to welcome you again to the Aqueen Balestier Hotel to create memorable experiences in the near future.

Warm Regards,
Aqueen Hotels Management Team
Email: customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (367)
Traveler rating
Traveler type
Time of year
Language
  • More languages

180 - 186 of 367 reviews

Reviewed March 31, 2014

Aqueen hotel is relatively new and so is the location; central and also from the airport the cost is only about $ 15. Room and bathroom are very small but ok. But the hotel has free internet (wireless) in the rooms and around the corner is also a food court. ideal for a short stay if you want to have a clean and very affordable accommodations do not spend much time in the hotel but

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Andreas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded April 8, 2014

Dear Andreas O,

Thank you for choosing Aqueen Balestier Hotel and for taking the time to leave us a review here on TripAdvisor. We are thankful for your kind compliments towards our location and the free Internet. We are committed to provide a clean, safe and comfortable stay to each of our guests.

Once again, thank you and we look forward to welcoming you back in the near future.

Warm Regards,
Aqueen Hotels Management Team
Email: customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

I had level 3 for 1 person, facing balestier street, a bit noisy and also facing roof. If prefer more quiet and more room space the option is superior single. Room lights buttons are hard to press on, need repalcement or maintanance.

Room Tip: Rooms facing back and side are quiter and more space, however the option is superior room.
See more room tips
  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank sonny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded March 18, 2014

Dear Sonny T.,

Thank you for taking time to write us a review on Tripadvisor.

Please accept our sincere apologies for the challenges you had with the light buttons. If you could please drop us an email with the room number in which you stayed in, we will ensure that this is fixed appropriately.

We have taken note of your feedback and we hope you will give us another chance to host you.

Warm Regards,
Aqueen Hotels Management Team
customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

The first 4 nights we had a room in level 4 and this is a smokers level, I think. Avoid it if you are sensible on smell. The second 4 nights we stayed in level 5 and thats a great difference. Theromm size is very tiny but OK for the price and very clean. The staff is very helpful. The rooms are quiet and I slept very well. The hotel is relativ close to center if you use public transport the MRT is 15min walk or you take the bus right in front off Shaw Plaza to Orchard with one change.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Harald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded March 18, 2014

Dear Herald S,

Thank you for writing us a review following your recent stay with us.

We are glad that your overall experience with us was pleasant despite the room allocated to you on your first night and that you were still able to enjoy the convenient location most especially the genuine service of our associates.

We are looking forward to hosting you again on your future travel in singapore.


Warm Regards,
Aqueen Hotels Management Team
customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

We stayed 8 nights at the AQUEEN; staff were very helpful; room was very clean and comfortable (didn't realise there was no fridge but we didn't miss it as cold drinks were available close by)
Great food court up the road and lovely local market with more than 40 food stalls 5 mins walk away. Cheap by Singapore standards but that is quite expensive by SE Asian standards
It was 800 meters from the nearest station at Novena but I enjoyed that walk through the hospital each day

Room Tip: don't get the disability room: big bathroom no window and very small area for movement around th...
See more room tips
  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank keats131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded March 18, 2014

Dear Keats131,
Thank you for sharing your thoughts.

It was our pleasure to have you as one of our guests and we are more than delighted to learn about your appreciation of the hotel’s location and the service rendered. We are happy to know that you also enjoyed the local food in the area.

Once again, thank you for choosing stay with Aqueen Balestier Hotel and we look forward to hosting you soon.


Warm Regards,
Aqueen hotels Management Team
customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

Located 10 mn. walk from Novena MRT (bus service available as well) and from here 6 mn. by MRT to Orchard. So not in the center but not really away from it. Rooms facilities are good (flat screen TV, multi plug, coffee amenities...). Room is small (superior single) but very clean. Will recommend if location is not a priority factor. Friendly staff.

Stayed: March 2014, traveled solo
2  Thank Jayplaloma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded March 18, 2014

Dear Jayplaloma,
Thank you for taking time to write to us on Tripadvisor.

We are thankful for your appreciation towards the service of our associates. It is our commitment to provide a safe, clean and comfortable stay for each of our guests.

Once again, thank you for choosing to stay with Aqueen Balestier Hotel. We hope to have more opportunities to welcome you back.


Warm Regards,
Aqueen hotels Management Team
customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

While not a bad hotel, the Aqueen Balestier would not be my first choice if I had to choose again. First, the location is not ideal for touring the city. It is about a 10-15 minute walk to the Novena MRT station, or about a 15-20 minute bus ride there. Not really ideal for easy access to the rest of the city. Second, there is not a whole lot in the area. There is a small selection of Chinese restaurants and convenience stores, while a couple of blocks down the main street there are small shopping centers with other restaurants (including McDonalds and KFC if you need it) and grocery stores. The hotel itself is small and compact, with a little bar in the front lobby area. Staff are generally helpful, but a bit reserved. Each floor can only be securely accessed with the elevator by using the room key card, which is nice feature. The room itself is tiny, with only about 50cms of space around the bed to walk. There is just a little space on the window ledge to put your bags. The bathroom is so small that the toilet is located in the shower space. This means that the toilet gets wet when you take a shower, so I recommend using the toilet first! The lighting in the room is horribly dim, which made it hard to read at night. The same can be said of the low lighting over the bathroom mirror, which made it hard to shave accurately. The bed had to be the hardest I've ever slept in anywhere. The hotel decor was nice and modern, but the hallway carpets could use a good cleaning.

Pros: none really

Cons: location, room size, lighting, hard bed

* Pictures *

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank EisBaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this reviewResponded January 27, 2014

Dear EisBaer,

Thank you for writing us a review following your recent stay at Aqueen Balestier Hotel.

It is with regret to learn that the location of our hotel did not meet your travel needs. However, we are happy to know that our associates have served you well throughout your stay. At Aqueen Hotels, we take pride in providing a safe and comfortable stay for all our guests.

We truly appreciate your valuable feedback as it is through our guests’ review that we are able to determine the aspects of our hotel that need further improvement. Rest assured, the issues you raised are being carefully reviewed by the Management.

We hope that you will grant us another chance on your next visit to Singapore.

Warm Regards,
Aqueen Hotels Management Team
Email: customercare@aqueenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Singapore hotels
Joo Chiat
Aqueen Heritage Hotel Joo Chiat
Joo Chiat
Champion Hotel
Champion Hotel
#101 of 317 in Singapore
403 reviews
Aqueen Hotel Jalan Besar
#141 of 317 in Singapore
274 reviews
Show Prices
Show Prices
Show Prices
Joo Chiat
Venue Hotel
Venue Hotel
#134 of 317 in Singapore
490 reviews
Hotel YAN
#59 of 317 in Singapore
454 reviews
Aqueen Hotel Lavender
#167 of 317 in Singapore
837 reviews
Show Prices
Show Prices
Show Prices

Been to Aqueen Hotel Balestier? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aqueen Hotel Balestier

Address: 387 Balestier Road, Singapore 329795, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#23 Best Value Hotel in Singapore
#72 Business Hotel in Singapore
Price Range: $71 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aqueen Hotel Balestier 3*
Number of rooms: 45
Official Description (provided by the hotel):
We offer executive class hospitality to business & leisure travelers. We strive to deliver comfort, warmth, friendly service & genuine quality to all our guests. We are located close to the Central Business District & are conveniently served by the Mass Rapid Transit network. We are also near convention venues such as Singapore Expo and the Suntec Convention Centre. The Hotel is surrounded by Singapore's famous eating places as well as cultural historical sites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Hotwire, Booking.com, Orbitz, Hotels.com, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Aqueen Hotel Balestier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aqueen Hotel Balestier Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing