Service is terrible. No one attends to you when it is crowded. You just have to wait and wait for the waiters to approach you. If you approach them, they signal you (in a rude way with their hands) to have a seat and that they will come to you. So you wait for 20mins to so, and the waiter comes to you and takes order. He is rude and impatient and cuts you off. 0 for customer service. Leftover plates are not cleaned on time and left laying around. Very disgusting. The banana leaves on which the food is served is not cleaned properly (whitish stains on them). Coming to the price of the food. It's exorbitant and does not justify the taste/quality. The few types of chutneys are practically thrown onto your banana leaf. The place is filled with foreigners/tourists mainly.
There is a tiny shop called murugan vilas off Dunlop road which serves better quality idli and nice tasting chutney and importantly much better service.
When we checked with the cashier on who is the manager so that we can feedback, she mentioned that they have no managers and that the workers were the ones running the show (what?).
This shop does not even deserve the 1 star ranking which I have given.
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