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“a little bit disappointment”

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Hotel 81 - Heritage
Ranked #221 of 315 Hotels in Singapore
Jakarta, Indonesia
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“a little bit disappointment”
Reviewed November 27, 2013

++ rooms are clean
++ receptionists don't meddle our business, even we got guests coming to our room..

-- room is SMALL, we had room w/ triple bed, we barely had space for our luggage...
-- bed sheets have some HOLES..
-- they only gave big towels, NO small towels ..
-- Inside bathroom there is NO mat, the floor is very slippery after bath without it..
-- we stayed for 2 nights, new toiletries are also NOT GIVEN on the 2nd day...
-- TV channels only singapore shows & almost all in chinese..
-- we were charged 10% more for service that we think we did not get!!

I was totally schocked, I did not suspect to find such hotel like this in Singapore, I think my expectation is a little bit too high for hotels in a city like Singapore...

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mgd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
1 review
Reviewed November 24, 2013

The place was very clean, and located in the Arab Street area (one of Singapore main attractions), in-between two subway stops. Close to restaurants and shops. Walk to subway is nice. Easy to get to and from airport.
Friendly efficient staff, big thanks for allowing to check in early and keeping our luggage beyond check-out up to our departure time.
Clean, modern, small but we don't spend time at a hotel, so we don't care about the room size. Bathroom size is decent. Fresh Towels. Queen bed, TV, desk, small closet (again, we don't care about the size). I am very picky about cleanliness, and this place was absolutely clean. They even have mattress covers to avoid bedbugs, for which I'm thankful as we had an experience with bedbugs at a different place before, and trust me, you do NOT want to deal with that, so I would most rather sleep on the covered mattress and know I'm safe.
From our stay at Singapore we noticed that generally Singapore people are not too friendly, you are not likely to hear any laughter on subway etc., generally quite reserved and quiet (note for female travellers - do not wear low cut tops, or even medium if you have full bust - you will be stared at, this is not the norm there).
This is why I'd like to address any prior feedback about any staff unfriendliness - they are quite fine, you have to understand this is a different culture all together. The staff is very helpful and treat visitors with outmost respect, in a courteous manner. That is all I think is necessary.
I would definitely recommend staying at Hotel 81- Heritage.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colour_bird123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traralgon, Australia
Level 6 Contributor
252 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed November 23, 2013

Good value hotel in a good location.
The staff here are very friendly and helpful, and the hotel is clean and cosy.
My room was small but well appointed and all I needed for 2 nights.
The hotel is surrounded by convenience stores, cafes, restaurants and massage outlets... Sultan's Kitchen across the road offers good, cheap food and drinks, and during the day is very popular with locals.
And a few minutes walk away is Arab St and numerous more eating and drinking options.
Best of all, the wonderful MRT is a stroll away, with Lavender and Bugis on the East West line and a short, comfortable ride to Changi Airport when the time comes.
Thanks again to the staff for everything.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nostratamis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 15, 2013

I stayed here with a group of friends in two rooms. We had late arrival and no problems checking in late (around midnight). The staff was helpful with instructions how to get to and information on local and city attractions. Good price and the rooms were clean. Not high end but very good for travelling on a budget. There are a couple convenience stores, next door and across the street that are 24 hours. The area around the hotel is safe to be out any hour. Restaurants nearby, 2 different lines of the MRT system are within a few blocks, not a bad walk, even in the rain as most sidewalks are under building fronts or covered walkways. No surprise fees on arrival/checkout. I will definatly stay here again on future trips.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madscientistutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2013 via mobile

This hotel give me and my family great experience...more than our expectations....the hotel crew are very care with us...clean hotel room and bathroom...to reach this hotel, i suggest to go to lavender MRT station....a lot of restaurant and mini market beside this hotel

Helpful?
1 Thank Yoan A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Cebu City, Cebu City, Philippines
1 review
Reviewed September 4, 2013

nice and clean hotel .. easy access to lavender station& nicholl highway MRT.. its relaxing, Good staff, they are friendly... everything's OK, many restaurant near the hotel... near 2 7/11, and convenience store.... thumbs up for this hotel...i recommend this hotel

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhaygabz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 13, 2013

We stayed here for one night whilst waiting for flights from Singapore to London. It was therefore meant as a functional base for a day so we could occupy ourselves waiting for flights. This it did really well. It's a 5 min walk from Lavender MRT and on the line that gets you straight into the Marina and other key parts of the city. The room was clean and came with good wifi. Shower was effective and hot and everything else worked and hoped. The room was very small and you could not use it for much else other than a bed for the night. Stay here for short, cheap stays like a 'backpacker-plus' kind of stay.

Room Tip: Ask for a room at the end of a corridor for extra peace and quiet at night.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GlobalZebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 81 - Heritage

Property: Hotel 81 - Heritage
Address: 71 Jalan Sultan, Singapore 198985, Singapore
Location: Singapore > Singapore > Kampong Glam
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #221 of 315 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel 81 - Heritage 2.5*
Number of rooms: 64
Reservation Options:
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Hotel 81 - Heritage Singapore

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