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“Very unfriendly staff”

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Hotel 81 - Heritage
Ranked #209 of 306 Hotels in Singapore
Vung Tau, Vietnam
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very unfriendly staff”
Reviewed August 4, 2012 via mobile

Very unfriendly staff, the lobby is like walking in immigration office and they will treat your wife or girlfriend like a working girl, hotels 81 are among my favorites but not this one. Try bencoolen is only a few blocks away.

Stayed August 2012
Helpful?
3 Thank ncruz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    23
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    40
    16
    13
See reviews for
45
33
17
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 1, 2012

Honnestly this hotel was good: Good service, nice people, confortable, really clean...

But:

- The room temperature was set far too low with no possibility to change it ourselves. So we had to call the reception 2 times per night to increase the temperature. We were sleeping with a scarf while the outside temp was about 25 deg Celcius!
- No window in our room (it was supposed to be a high class room)
- Hotel clearly used for prostitution (appart meeting girls at the reception, there was no noice or disturbance)

The price of the room was fairly cheap for Singapore.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aureetseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed April 27, 2012

Singapore is always such a fun city to visit. So much is going on and there's lots to see and do. More importantly, getting around is fairly easy with the comprehensive train network although it can get pretty congested.

The one thing about Singapore though is that it is fairly expensive (from the Ringgit perspective). So at a recent trip, I found myself again at a Hotel 81, a budget hotel chain that's easier on the pocket.

The Hotel 81 Heritage is located on Jalan Sultan in Bugis. It's my first time there though I have stayed at another Hotel 81 in the past - Hotel 81 Dickson. There are many similarities to the two... similar sized rooms, crappy sheets, same amenities... so the difference is largely in the location and the slight price difference.

First impression wise, the room is decent. Everything is built to last and the bed is generally comfortable except for the really really bad sheets and PVC coated mattress underneath which belies the chain's notoriety for hour-rentals but can't be too choosy when you're stretching the SGD.

The room is cozy and for one, it's sufficient in space. A little tight for 2 though especially as there's no dedicated space for baggage which will end up at the walkways.

The bathroom redeems the place somewhat. Like my previous experience, the bathrooms are very functional and reliable. Hot water is in steady supply, water pressure is great, and everything is nice and clean. There's also a complimentary toothbrush and soap is via bulk dispenser.

In terms of other amenities there's water and 3-in-1 sachet mixes for coffee and tea. TV channels are decent too.

All in all, it's an alright stay for a night or two. Any longer and it can get a bit uncomfortable. A huge plus is the speedy WiFi which is free. I would choose Hotel 81 without hesitation if only they improve their bedding but for now, will still explore other options.

PLUS:

Good location - close to MRT/Airport/City/Shops/Food.
Free WiFi is usable and speedy (unlike some other places).
It runs like a regular hotel so it's familiar.


MINUS:

It's not that cheap so I expect better sheets.
Sound proofing is limited - expect to hear people in the corridors and your neighbours.
Small room. If you have big bags or sharing the room with someone else, it's going to be tight.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank danjumbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 13, 2012

I had a terrible night. Couldn't even sleep til 3AM!! We heard noises from cars and people talking clearly in the middle of the night. The room was smelly with cigarette smoke. We asked for a change of room, but I was told it's fully booked.

Our room: 1 double bed & 1 single bed (3 person)

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank lynn1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Singapore hotels

Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 20, 2012

Don't stay at this place. It is very noisy, particularly from the click of stiletto heels all night. The comings and goings are amusing, but annoying when one wants to sleep. Staff was indifferent. Unfortunately, we had to upgrade and pay more for a different room, but that was still noisy from street noise. Don't pre-pay via some outfit like Agoda which is non-responsive to any complaint and totally lacks any type of customer service.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 27, 2011

It was not our first option in Singapore.
We first booked a room in the BLP hotel (for the price) but it was disappointing.
We stayed at the BLP only one night. We then looked around and found the Hotel 81 on the Beach road but it was full. However the Heritage one was not full.
So we ended there.

We stayed 3 nights. The price is higher than the BLP but the room service, television and bathroom (with hairdryer :-) ) were worth to pay.
It is a quiet hotel even if we are on a main road.

The good surprise was the neighbourhood of the hotel : Arab street.
It is a living and nice area with lot of restaurants.
The streets are colorfull and lovely.
I guess it is an area you don't expect to see as such in Singapore!
It is a bit downtown but you have the Bugis station.
Finally we were really happy of our stay there.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Antiti0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
Reviewed April 10, 2011

My stay have been a wonderful at hotel 81. The room is clean n the location is surrounded with great eating places n historic sites..worth every penny i spent 

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZukZuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 81 - Heritage

Property: Hotel 81 - Heritage
Address: 71 Jalan Sultan, Singapore 198985, Singapore
Location: Singapore > Singapore > Kampong Glam
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #209 of 306 Hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel 81 - Heritage 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel 81 - Heritage Singapore

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