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“Excellent”

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Park Hotel Clarke Quay
Ranked #51 of 312 Hotels in Singapore
Certificate of Excellence
Belfast, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
Reviewed February 22, 2014

Well located with good views and great staff. At check in we were offered a reasonably priced upgrade to Crystal Club which was well worth the extra, inclusive free cocktail hours and breakfast, to say nothing of the late checkout which was offered without our asking for it. If I was going to Singapore again would not look anywhere else. Well sited between Marina Bay, Chinatown and Orchard Rd.
Nothing was to much trouble for the staff and the rooms were modern and spotless. Lots of reviews say they are small but they are more than adequate and there's so much to do and see you only sleep in the room.
Well worth a go but treat yourselves to the Crystal Club!

Room Tip: Ask for a river view room
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  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, February 24, 2014
Dear John E

Thank you for choosing to stay with us and it was our great pleasure to have you as our guest.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor. Our team always strives to do our best at all times and I am pleased we met with your expectations.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,910 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (999)
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  • Chinese (Traditional) first
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Essex
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 21, 2014

I stayed with my Mother to enable her to see Singapore prior to a cruise, We had three nights here and although the room was on the small side, who lays in bed in Singapore?????. The welcome was warm and very friendly. The reception team were welcoming and always had a smile. The restaurant was light, bright had had a great selection of Asian and Western food for breakfast. Again the team in the restaurant was fabulous and there was one guy with glasses and a black suit (can't remember his name) but he was there all day and all night!!!
The pool was very clean and small gardens very pleasant indeed.
All in all I strongly recommend this Hotel if you want a good location, a friendly welcome and a spotlessly clean room.

Room Tip: Try and get a room overlooking the pool.
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  • Stayed February 2014, traveled with family
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Helpful?
1 Thank bigships
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, February 24, 2014
Dear bigships

Thank you for choosing to stay with us and it was our great pleasure to have you as our guest.

I am delighted to know that my team has excelled in their service. Thank you for your kind words and the positive feedback will definitely spur our team to strive further towards service excellence.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 20, 2014

Nice hotel in a good location. Easy to reach Clarks Quay and China Town. Roads a bit difficult to cross when walking but that's due to a new station being built close by but this did not affect our stay at the hotel. Rooms were a bit on the small side but we were only sleeping there do it didn't bother us. Staff were nice and helpful only complaint would be that the pool closed early usually just as we were getting back from site seeing and would have loved a dip.

  • Stayed February 2014, traveled with friends
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    • Location
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Helpful?
Thank Mal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 18, 2014

Location is good and views at night are good but thats the only pros.

Staff dont smile, rooms are tiny and pressure of water from sink and shower were shockingly bad.

When we asked about the pressure, the member of staff did not seem interested.

Room Tip: Better hotels around than this in same location.
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  • Stayed February 2014, traveled as a couple
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Helpful?
Thank Tinky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 18, 2014

Having not visited Singapore before we relied on Tripadvisor to help choose this one. There is considerable development going on close to the hotel, non of which affected our stay at all. There is a new bridge and (it seems) another jetty or island being built close to the hotel, on the river, but we didnt hear any noise or suffer at all while staying here. Its easy to get to from the MRT (tube) as long as you dont mind a 10 min walk. Once there you are right in the heart of it all. We had a room overlooking the river which had amazing views, especially at night when its all lit up. The staff were friendly and helpful. We didnt use many facilities as we were sight seeing but the pool was nice to come back to in the early evevning. Perfect location and a great find.

Room Tip: Ask for one overlooking the river for fabulous views
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  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
Thank sunseekerColchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Callander, United Kingdom
Level 6 Contributor
450 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed February 17, 2014

My wife and I stayed at the Park Hotel, Clarke Quay for a couple of nights in February 2014 and found it to be friendly and comfortable. It is also well placed to explore the City sights of Singapore.

  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank Markeverett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyreso, Sweden
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 17, 2014

We upgraded to Crystal club and got to stay at the tenth floor. Every afternoon there was some food and drinks served in the Executive Lounge. Very nice.The pool area was also very nice.
I didn't go running like I had planned because it seemed a little tricky with a lot of construction going on nearby.
We were there for New Years eve, and were invited to celebrate with the hotel in the lobby free of charge. Drinks, games, dancing and what have you. Thank you - it was appreciated.
The staff were very friendly and helpful. We might very well stay here if we visit Singapore again.

  • Stayed December 2013, traveled as a couple
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Helpful?
1 Thank Monica_Bosse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Clarke Quay

Property: Park Hotel Clarke Quay
Address: 1 Unity Street, Singapore 237983, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#51 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Official Description (provided by the hotel):
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore

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