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Park Hotel Clarke Quay
Ranked #58 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed September 29, 2012

This was our first trip to Singapore and wanted a first class stay right in the heart of the City - close to everything. We were not disappointed. Right by the river with restaurants in both directions. From check-in to check-out we could not have been looked after better. The club floor with corner room was great, but the real bonus was the Club Lounge and the Team that made us feel special everyday. Evelyn & Sue deserve a special mention providing us with plenty of advice and tips for around the city and their friendly & proffessional style. Breakfast daily was first class and cocktails of an evening were much anticipated. We wanted a relaxing week with plenty of "down time" and the great pool was just the place for that. We are planning a trip to the UK next year and are looking forward to visiting Park Hotel for our stop overs. Would highly recommend to anyone.

Room Tip: Club Floors are a must if you want the added luxuries and no children allowed is a bonus.
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  • Stayed: July 2012, traveled as a couple
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2  Thank MrandMrsP350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,159 - 3,165 of 4,254 reviews

Reviewed September 28, 2012

In Singapore you expect great service, but we found this exceeded our expectations! But what really made a difference was having upgraded our stay to Crystal club, AFTER we had had our late check out at 3pm, we were invited to stay in the club lounge until the cocktail 'hour' (5.30-7.30) with snacks and drinks. The staff were knowledgable about the environment and gave great directions, there was a shuttle service between the Park Hotels around the city, so that we had transport available within the city centre!
Having spent time on a narrow boat on UK canals prior to our stay here, we thought the rooms were reasonably sized (after reading reviews we thought they may have been smaller) and having the club lounge available meant that it did not feel like we were camping!
I am sure that it was value for money given the quantities of food available!

Room Tip: Worth upgrading to Crystal Club, as the rooms were much higher in ceilings, so felt more spacious...
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  • Stayed: September 2012, traveled as a couple
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1  Thank Kirsten H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I stayed here for one night then booked for another four nights. Club floor is excellent value-breakfast,cocktails,laundry,wifi etc. Super service from Evelyn and her colleagues.

Huge outdoor pool and right in Robertson Quay .

Room Tip: The Crystal club rooms are great value lounge,wifi,laundry ,breakfast and cocktails in the club etc.
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  • Stayed: September 2012, traveled on business
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1  Thank rogeright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

Stayed at the Park Hotel Clark Quay whilst attending the Singapore F1. Very happy with the standard of the service and room, especially during such a busy time of the year. Hotel was near capacity but staff remained cheerful and always available to help. Front desk extended check out by 4 hours without charge due to our later flight time as well.

Rooms are not huge but are well appointed and space is used effectively. Hotel is well situated near Clark Quay but far enough away that you avoid the loud music from the nightclub district if you prefer some peace and quiet.

All in all a very enjoyable stay and I would recommend this hotel to anyone looking for a solid 4 star location.

  • Stayed: September 2012, traveled with friends
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2  Thank Considered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

We stayed here for the F1 Grand Prix weekend. Upon our arrival the lobby and reception staff were very welcoming. We received a free room upgrade which was great. We found the room no better or worse than any other hotel of this standard but it was definitely one of the cleaner rooms we have stayed in. We didnt use any of the restaurants or room service but we did eat lunch at the pool which was very nice. The pool and surrounding area is wonderful. The young girl who served our drinks around the pool was very friendly and helpful. We had a very late flight on our last day so we checked out and were able to leave our bags at reception and use the pool for the rest of the day. We were even given a room for 30 mins before we left for the airport so we could have a shower! We would recommend this hotel to our friends and we will most definitely stay there again.

  • Stayed: September 2012, traveled as a couple
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1  Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

In a few words, our accommodation , general service, quality of food and refreshments were excellent. The club rooms centred around the 10 floor had their own meals area serviced by a wonderful group of staff who met everyones needs excellently. The rooms were brilliant, compfy and clean.

Room Tip: Club Rooms are great.
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  • Stayed: June 2012, traveled with friends
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Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

We stayed here over the F1 Grand Prix weekend so as you'd expect, the hotel was quite busy. The location is fantastic. Right on Robertson Quay and an easy walk to Clarke and Boat Quays. We didn't need to use any transport except taxis to and from the airport.

Rooms are small (okay for one person, a little cosy for two) but the beds are comfy and we liked the water provided each day. However, there is very poor soundproofing between rooms. We were woken up by the sounds of our neighbours either having sex or their alarm clocks going off. When next door was showering, it was so loud that it actually sounded like it was in OUR bathroom!

As for room service, it was terrible so we didn't use it after the first attempt. The food itself was okay (nothing to get excited about but it was edible) but it took over an hour for our order to arrive. We were told it would take 20 mins and after 45 mins, when nothing had arrived, we called again to be told that the food had been sent to the wrong room. No apology was forthcoming. There was total disinterest. We asked what they were going to do about it and they said they could send it again to arrive in 10 mins. It arrived 20 mins later and was delivered by a quite miserable woman who didn't speak or look us in the eye. We didn't even get a hello. Quite dreadful.

On a positive note, the door staff were lovely and couldn't have been more helpful!

Would we stay here again? Probably not. The location was perfect for our trip but the soundproofing lets the hotel down. As does the lack of free wifi. They charge SGD 6 for 20 mins usage. Very poor! This is first hotel I've stayed at in a long time where wifi isn't free. Charging for wifi just isn't acceptable these days.

  • Stayed: September 2012, traveled with friends
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Thank bibbju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Clarke Quay

Address: 1 Unity Street, Singapore 237983, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#54 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
Price Range: $125 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Official Description (provided by the hotel):
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore

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