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“Stop Here”

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Park Hotel Clarke Quay
Ranked #51 of 312 Hotels in Singapore
Certificate of Excellence
Glasgow
Level 4 Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Stop Here”
Reviewed May 1, 2012

This hotel provided us with an excellent 2-night stay and was our best Singapore stopover so far. The riverside location is good, just a short stroll from the many bars and restaurants of Clarke Quay and 10 minutes to the nearest MRT station (a courtesy bus makes a few journeys there and on into the city centre).
Our room was relatively compact but very clean and comfortable, and we took the advice of other reviewers and chose the Crystal Club package, which did not disappoint - the list of extras is comprehensive, and the Club Lounge is a delightful place for breakfast, afternoon tea, and canapes before dinner. The restaurant downstairs is good value and serves excellent meals from a comprehensive menu.
The staff were courteous and professional in the extreme, and we were certainly made to feel welcome throughout our short stay. We would certainly intend to repeat this experience next time.

Room Tip: The Crystal Club rooms may be fairly small, but we had no complaints whatsoever.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PMDGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, May 1, 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service. The positive feedback will definitely spur our team to strive further towards service excellence.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (999)
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English first
Brisbane, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 1, 2012

We chose the Park because of its location right by Clarke Quay and we're glad we did. Apart from the convenience of the Quay's many restaurants, the Park is comfortable walking distance from Chinatown (highly recommended) and right by Fort Canning Park. A bit further, if the heat and humidity allow, are many more must-dos such as Orchard Road and Marina Bay.

The Park's staff were some of the nicest we've met and very, very efficient. Service was excellent and the hotel's amenities well maintained. Our room, though small, was nicely furnished and thoroughly cleaned every day.

Our room was on the Club Floors and so came with the added Club level extras - breakfast and cocktails in the lounge, daily newspaper, etc. We thought the room was good value considering the level of service and extras.

We're already planning our next trip to friendly Singapore!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 30, 2012 via mobile

Suprisingly small room and bathroom (no bath) - clean and comfortable but nowhere other than a wardrobe to put anything so ok for a short stop over. Located a few minutes walk from Clarke key and Robertson quay where there are lots of places to eat. Turn left out of the hotel and walk down the road a short distance to the river frontage- turn to the left and walk uner the bridge to get to Clarke quay or right along the river to more eateries on Robertson quay. There is a small shopping centre opposite the hotel which includes a good supermarket and it is a short walk to a stop for the sightseeing double decker bus stop. Taxi from the airport is the quickest way of getting there and also reasonably priced metered fare.

Stayed April 2012
Helpful?
3 Thank wispaHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, May 1, 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

We appreciate you taking time to provide us your constructive feedback on our room size which we regret did not meet your expectation. On a positive note, I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location and it's facilities.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 29, 2012

Location, location. location - that's why we chose this hotel and it didn't disappoint. It is close to the great restaurants and bars- both Clark quai and Robertson quai, Easy to go down and get a great breakfast or a drink in the evening.
the only downside is the size of the rooms. Be prepared for really small size rooms. We had taken 2 rooms with an adjoining door that made it good. The rooms though small are in excellent condition
WE didnt have any meals at the hotel.
they have a very good swimming pool.

Room Tip: Ask for a room facing the river or ppol. We had one facing the street- not a grt view.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank friendlytipsMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, May 1, 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

We appreciate you taking time to provide us your constructive feedback on our room size which we regret did not meet your expectation. On a positive note, I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location and it's facilities.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
1 review
Reviewed April 29, 2012

Stayed at Park Hotel Clarke Quay last week, nice location right across the road from Clarke Quay, with a convenient bus stop (143 or 123) close by (MRT is a 10 minute walk, although hotel has a shuttle service to the next stop too).
I recommend Crystal Club rooms, on top floors, mainly because of the friendly, proactive and efficient staff that works there!!
Since the hotel is new, rooms and facilities are in good shape, don't expect a big room though, size is similar to other hotel rooms in Singapore. Gym is not really worth it, instead go for a nice jog or walk in the nearby parks. Only one restaurant on location, but there are plenty of of dining options nearby.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SylvainBSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 28, 2012

My husband and I spent 9 days at the Park Hotel in a Club Room - thanks to an excellent rate through the Hotelclub website. The location is of the Hotel is well positioned - direct access to Singapore River and esplanade. The staff of the hotel were very professional and courteous starting from the conceirge, porters and check in staff. However, comment must be made of the staff of the Crystal Club - Ms Evelyn, Aylene, Yati, Sue, Alexis, and Mark - whose attention to detail to the requests and needs of their guests were exceptional.
The Club Rooms are compact but adequate. Only negative comment is that it lackssufficient cupboard space - both hanging and draws.
The Gym is satisfactory and the Pool area very spacious.

Room Tip: Would have preferred to stay in an Executive Club Room - larger with an adjoining "lounge"...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MKATZAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, April 29, 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service. The team members on the Crystal Club Floor too gladly joins me in thanking you for recognising our efforts

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loughborough, United Kingdom
Level 5 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 27, 2012

Having arrived in Singapore at 7.30 on Saturday morning from London, we arrived at the hotel where they were very helpful in trying to find a room, even although we were not due to check in until 2.00pm. They were able to offer access to a room at 11.30am.

By chance I asked if there was club room available and as luck would have it there was one with immediate access, for only a small additional cost. The was the best decision we could have made. Not only could we have a nap and freshen up but we then enjoyed the benefits from having this grade of room. These included access to the top floor club lounge, breakfast of a very high quality in the lounge and high tea and drinks in the early evening.

The hotel is ideally located meaning Clarke Quay, Chinatown and other central Singapore attractions.

The staff were all very friendly and helpful.

All in all a highly recommended hotel.

Room Tip: The additional cost of a club room is definitely worth it.
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ianjacraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, April 29, 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Clarke Quay

Property: Park Hotel Clarke Quay
Address: 1 Unity Street, Singapore 237983, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#51 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Official Description (provided by the hotel):
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore

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