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“Central Hotel For Every Thing.”

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Park Hotel Clarke Quay
Ranked #54 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed October 5, 2011

Very Very Good Hotel 5/6 min walk to all you wan't in eating at Clarke Quay,
Hotel Staff nothing to mutch trouble, very clean and quiet.

  • Stayed: May 2011, traveled as a couple
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1  Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 6, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (4,120)
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3,420 - 3,426 of 4,121 reviews

Reviewed September 30, 2011

Stayed here last week for the Singapore Grand Prix. Hotel is just along from the River (Quay) lots of restaurants/bars within a 5 to 15 mins walk. Hotel pool is very nice for a central location hotel, but not many sunbeds. Hotel bar is basic, inside the restaurant. Food is very nice and service is very good. Rooms are a touch on the small side but more than adequate for a week in Singapore. Staff very helpfull. Drinks are dear but they are evrywhere in Singapore central. Only 2 PC's in the reception and Wi-FI but no WI-FI provided in the room or anywhere else in the hotel (which is basic stuff these days).

Room Tip: None of the basic rooms have a great view as they are on the lower floors.
  • Stayed: September 2011, traveled on business
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2  Thank george s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 4, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

We appreciate you taking time to provide us your constructive feedback on the hotel facilities which we will take on board to seek improvements where possible. However, I am glad to learn that you have an enjoyable stay with us.

Once again, thank you for sharing your experience and constructive observation with us and it would be our great pleasure to welcome you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2011

We stayed here on the way to start our honeymoon in Europe and on our way home. We booked the club room and had a great room, wonderful service and a lovely afternoon tea. When we arrived too early for check in they let us check in early at no extra cost and when my husband told the staff I was sick, they kept on checking on my welfare. Wonderful place!

  • Stayed: September 2011
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2  Thank Trudy0279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 4, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel and its facilities.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2011

Just had 9 nights at the park hotel clarke quay on my fifth revisit to this hotel and the second time at the crystal club.

Absolutely recommend this fairly new hotel for its location and features e.g. room cleanliness, pool, gym and great staff who can't do enough to help.

If you wish to make your stay in Singapore more memorable can I suggest upgrading to the crystal club with it's many benefits.

The best feature is the exclusive use of the club lounge where you will be looked after by Evelyn and her team (Angeline, Yati, Aries and Jana) where nothing is a problem.

After enjoying the breakfast, the pool, gym, afternoon tea and night cocktails you may find yourself not leaving the Hotel at all which is a not such a bad thing!

The views of Clarke quay and out to the Marina are superb, Thanks again to all the staff for making my stay most memorable.DG.

  • Stayed: September 2011, traveled solo
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2  Thank Daveg61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 4, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor. The team joins me in thanking you for acknowledging our efforts and I will certainly share your compliments with Evelyn and her team members on the Crystal Club. Obviously, this positive feedback will definitely spur our team to strive further towards service excellence.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2011

We stayed at the hotel in the first week of September for 4 days. We requested for a room with the Quay view and they considered our request and moved us at the next available room. The staff are also very helpful. But one incident marred the stay there, I had ordered for the only vegetarian dish on their menu from the room service around 11 pm (as the restaurant closes by then). Even after 2 hours and 4 phone calls I did not get my dinner. Only after my husband called and asked for the manager did they mumble an apology and get us the dish in 15 mins! Bad experience when you are very hungry and also waiting to hit the bed. But other than this incident, the hotel is good and the staff very helpful.

  • Stayed: September 2011, traveled on business
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Thank Shailaja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 3, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore and for taking the time to share your feedback.

I would like to extend my sincere apologies for your less than satisfactory experience you had with our Room Service team. Please be assured that your experience has been duly appraised with the department head concerned to seek for improvements where we have fallen short of.

However, we are delighted that you had an enjoyable stay with us and we are grateful for your commendations towards the hotel.

Once again, thank you for your invaluable feedback and we will look forward to having another privilege of welcoming you again in the near future.

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2011

First time at this hotel. It is F1 Weekend and prices have gone thru the roof compared to what they should be, but that is expected everyone has to make money when they can.

I booked a Crystal Club Room. I am a little surprised how small it is. If i was with my wife with 2 suitcases and the clothes she takes we would have nowhere to put them.

Having said that all the staff are extremely helpfull nothing is too much trouble, which makes up for the small room. I felt the pillows were to hard and they changed them for Duck down.

The breakfast on the Club Floor is good as is the afternoon tea and evening drinks.

The Hotel is great for Clarke Quay and the river and is quite.

Room Tip: You need to get a room on the high floors.9 or 10
  • Stayed: September 2011, traveled on business
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Thank Roxby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded October 3, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel and its facilities.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2011

Me and my Fiancee stayed here in July as part of our Honeymoon, we stayed here for 6 nights in total, 3nights before a trip to indonesia and 3 nights after.

We booked a room on the Crystal club floor for both visits which was fantastic, the girls in the Club lounge are absoluetly brilliant and are a true credit to the hotel, they couldn't do more for you and really looked after us and gave us all the information we needed. We didn't really take advantage of the benefits of the club lounge but the Breakfast was brillant and had something to cater for everyones needs.

The rooms are small and cosy but they have everything you need in them and they are extremely clean. Both times we had fantastic views out over the pool and Clarke Quay. The first room we stayed in was a corner room and seemed slighlty bigger than the second room we was in on our second visit which was next door.

The hotel is in a fantastic location and is only a 5 to 10 minute walk away from all the action of Clarke Quay and Robinson Quay.

All in all we had a brilliant stay here and if and when we visit Singapore again we wouldn't stay at the Park hotel Clarke Quay.

Room Tip: As for a corner room, they were slighlty bigger.
  • Stayed: July 2011, traveled as a couple
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1  Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHCQExec_office, Manager at Park Hotel Clarke Quay, responded to this reviewResponded September 27, 2011

Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel and its facilities. The positive feedback will definitely spur our team to strive further towards service excellence.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Clarke Quay

Address: 1 Unity Street, Singapore 237983, Singapore
Phone Number:
Location: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#53 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
Price Range: $138 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Official Description (provided by the hotel):
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore

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