i have booked a valentine package. i paid $433. what draw us to book this hotel:
We have seen the gd review about this hotel and decided to book it for our wkend get away. The hotel offers all day refreshment, set dinner, free wine and molton brown shower set
i check in on 15 Feb. The counter staff are friendly. The room is clean and comfortable. The so called all day refreshment from 2pm to 6pm are drinks, muffin and very hard tarts. i asked the staff what are the available refreshments in the afternoon, he said whatever you can see or you can order MacDonald. why would the staff advice customers to order fast food when one of the pull factor of this hotel is the all day refreshment??
The refreshment and dinner starts from 6pm. We reach around 7 plus, we request for menu as our package inclusive of set dinner. The staff told me it's free flow from the buffet counter. When i told him that was included in our package, he ask his colleagues and then bring the menu to us. We waited for more than 40 min for our dinner to be served as the staff told us that our order was mixed up. They have served 2 couple's dinner when they order after us. No apology made. I have order mocktail and thru out the dinner , it was not served. I give up, their service terribly sucks!! The evening refreshment hot food consist of pasta, fried triangle curry potato, oyster with cream sauce and fried bread with prawn. The set dinner which we order was beef and fish with fries. set dinner, ok.
I am very dissatisfied with the dinning crew. first, they do not seems to know what packages was available. In fact, two staffs who we spoken to do not seems to know that there was set dinner available on that day. There are another couple sitting beside us, also facing the same problem. Second, they did not apologized for their mistake.
The quality of food, so so. breakfast not much choices.
what i like about this hotel:
The white wine is nice.
Room service staff are nice and fast to being whatever i have request to me.
Molton brown shower set
In my own opinion, if you are looking to have a weekend get away, you can book a room with club facilities such as furama hotel. The money will be well spend with no regret and it is cheaper. At least the food and service would be much better than Quincy. This shall be my first and last time staying with The Quincy Hotel.
Not worth the money spend.
- Official Description (provided by the hotel):
- A multi-award-winning boutique hotel, Quincy is catered to meet the demands of both the busy business executive, as well as the discerning leisure traveller of today. Having recently won the Best Hotel Experience Award at this year’s Singapore Tourism Awards 2017 as well as the Travellers’ Choice Award for seven years running (2011 – 2017), Quincy carves out its niche by catering to modern-day business and leisure travellers who seek a departure from your run-of-the-mill hotel accommodation. From our stylish lobby, to our colour-changing, LED illuminated pool deck at our infinity pool, we are re-defining the way our guests experience hotel stays. Quincy's signature benefits means all guests get Club treatment, including buffet breakfast, all-day light refreshments, complimentary mini-bar, complimentary 2-piece laundry (minimum two night stay) and free Wi-Fi. Quincy. Stay Different. ... more less
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- Also Known As:
- Quincy Hotel Singapore
- The Quincy Hotel By Far East Hospitality Singapore