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“Very good location, comfortable rooms”

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Ibis Singapore on Bencoolen
Ranked #67 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed May 9, 2014

Hotel is located close to Bagis MRT station (3-4 min walk). Bras Basah is a little furher but still less than 10 min. MRT is very convenient communication, clean, fast, easy to understand. Better than taxi. I'd recommend to buy a card at the beggining of your stay and load when needed. Last day you can easly get back all money left.
If you miss breakfasts timing in the hotel (or just prefer not to buy), no worries a lot of great places to eat around.
Good shopping malls and Bugis street market just around.

Rooms are very small, however if you need hotel in Singapore just to sleep, everything is there. Good value for money.

You can also use hotel bicycles free of charge.

Very helpful hotel staff.

Room Tip: Better view from harbor side.
See more room tips
  • Stayed: March 2014, traveled with family
    • Value
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1  Thank Alex_GPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 11, 2014

Dear Alex_GPL,

Thank you for choosing to stay with us during your recent visit to Singapore.
We are delighted to hear that we are able to meet your expectation, in relation to accommodation comfort, location and service standard.
We would also like to take this opportunity to let you know that a reloadable EZ-Link transport card is available at the hotel for your convenient; meanwhile, it is indeed delightful to see you sharing the tips of using the ibis bamboo bike.
Thank you again for sharing your experience, and we hope to see you on your next visit.
Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,123 - 2,129 of 6,588 reviews

Reviewed May 9, 2014 via mobile

Stayed 5 nights at this hotel with my dad who was here on business. We arrived at the hotel and was checked in promptly.

Room was clean and wifi working good. What was great was the duty manager, Mr Simon who never fail to acknowledge us when he sees us.

A professional hotelier, I will say. Helped us with our enquiries and never say no to us.

Thank you, Mr Simon.

Stayed: May 2014, traveled with family
1  Thank Xavier K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 11, 2014

Dear Xavier K,

Thank you for sharing your positive feedbacks with us. It is indeed delightful to hear that overall you had enjoyed your stay.
We are appreciative of your kind compliments to our staffs, Simon for his hospitality and services; I am sure this will motivate them greatly.

On behalf of the Team, it is our privilege to assist you, and I thank you for recognising the team’s efforts on a public forum like this.
It is such a pleasure to receive positive feedback from our valued guests, thank you so much and we look forward to showing you the same hospitality again in the future.
Kind regards,
Alison-Quality Services

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Reviewed May 9, 2014

This hotel is great, it is in a great location, near a number of areas and mrt stations, the rooms are very good and have all the amenities you would expect. The staff are very good. I would stay here again

Stayed: May 2014, traveled solo
1  Thank gordon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 11, 2014

Dear gordon s,

Thank you for choosing to stay at the ibis Singapore on Bencoolen and I am glad you found the hotel well located, staffs are friendly and that you enjoyed our rooms.
We have received numerous good comments regarding our location and its proximity with direct accessibility to the train station and nearby shopping malls; we are glad that it served you well too.
Thank you for this wonderful feedback, and we are very much delighted to know that you will be returning to stay with us during your next visit to Singapore.
Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Cary C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 11, 2014

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Reviewed May 8, 2014

We checked in early and were able to go straight to our room. The room was spacious, clean and comfortable. The reception staff were friendly, efficient and helpful.

The location is good and close to some shopping, metro station and about 15 minutes walk to Orchard Road.


Breakfast was included in our room rate and was excellent.

  • Stayed: March 2014, traveled as a couple
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2  Thank Marjory1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 8, 2014

Dear Marjory1,

Thank you for providing us a great rating.

We appreciate your kind comments to our staff for their services and are delighted to know that you enjoyed our rooms, hotel location as well as affordable room rate that includes breakfast.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2014

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank JalanHobby
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 8, 2014

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Reviewed May 6, 2014

Singapore is very expensive so this hotel is good price. Easy to go to many places from the hotel and the room is nice and tidy. People are friendly and i get good information from the reception. I will come back again to singapore and i will stay here again.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Sleep Quality
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2  Thank Janoz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded May 8, 2014

Dear Janoz D,
We are pleased that your overall experience with us was satisfying and all our team is proud and happy to have played a part in your great stays with us.
It is also delightful to know that you considered us valued for money, and that you enjoyed our rooms and location of the hotel.
Thank you for making ibis Bencoolen as your continual venue of choice and we look forward to showing you the same hospitality again in the future.
Kind regards,
Alison-Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
Price Range: $105 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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