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Ibis Singapore on Bencoolen
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Reviews (6,769)
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1,994
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2,439 - 2,444 of 6,770 reviews
Reviewed February 10, 2014

We stayed here 3 nights on our first visit to Singapore and found it to be very good value in a really good location. Markets at our door step, Orchard Rd only a short 10min walk, Little India (if that's your thing) around the corner and Bugis Junction and shopping mall only a short walk. The hop on hop off Original Tour bus stops out front and most other places are an inexpensive short taxi ride away. Staff were very helpful, the room was styled like your typical Ibis rooms (small but adequate for the purpose and very clean) but the highlight of our stay was definitely the buffet breakfast. Overall, very good value and we would stay here again.

Stayed: February 2014, traveled as a couple
1  Thank kiriwiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded February 10, 2014

Dear kiriwiri,
We are pleased to learn that you found the hotel to be of good value for money and the staff to be very helpful.
It is also our pleasure to know that you enjoyed our breakfast offerings and convenience of our hotel location.
Thank you for choosing to stay at the ibis Bencoolen and we hope to be of service to you again in the near future.
Kind regards,
Kristal-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

Singapore hotels are unnecessarily expensive so this one is quite a find. Whilst not bargain-basement cheap, it is worth the $200 ish AUD we paid each night.

The hotel is modern and comfortable. Excellent air con, super fast WIFI, smallish room but adequate for a few day stay, comfortable bed, good shower - everything you want from a hotel.

The location was great. We couldn't figure out where to stay in Singapore given things tend to be spread out, however this was a happy medium near the MRT train station which was excellent. We used it 3-4 times a day to travel from place to place as it was cheap, fast, reliable and easy. The entire city is so organised!

We didn't eat there so can't comment on that, however the 7/11 next door was large and adequate to anyones needs. The nearby food markets (2 min walk) are fantastic for a cheap feed and the Bugis markets are terrific if you are game battling the crowds.

Would definitely stay again.

  • Stayed: January 2014, traveled as a couple
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Thank Zaffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded February 10, 2014

Dear Zaffy,
Many guests found our hotel location convenient to the train station and we are happy that the accessibility served you well too.
We are also glad to know that you found our bed comfortable and WIFI is working great in your room.
Thank you for your review and hope to be of service to you again in the near future.
Kind regards,
Kristal-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

Stayed for 3 nights at this hotel, location is next to Bugis junction which is convenient for shopping or business. Transports are easy as it is also close to Bus Stop and Bugis MRT. Staffs are kind and helpful. Rooms are good and clean, bed is comfortable, bathroom is minimal but OK, water pressure may be a bit low. Convenience store and Pharmacy located next to hotel Lobby

  • Stayed: January 2014, traveled on business
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2  Thank Fendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded February 10, 2014

Dear Stevanofendy,
We are delighted to hear that we are able to meet your expectation, in relation to accommodation comfort, service standard and location.
Thank you once again for visiting us and we hope to have the pleasure of welcoming you back again soon.
Kind regards,
Kristal-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014

good location, comfortable room, helpful staff, the hotel is within easy walking distance or short metro ride from all major attractions. We didn't include breakfast but did try it once - perfectly ok but doesn't represent value for money when you can get a decent breakfast at the nearby food courts for a fraction of the cost.

  • Stayed: January 2014, traveled with friends
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2  Thank AleDrinkerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded February 9, 2014

Dear AleDrinkerUK,

We glad that you found the hotel’s centrally located and our staffs are helpful.
Thank you for choosing to stay with us and we hope to see you again at ibis Bencoolen.
Kind regards,
Kristal-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2014

The location was excellent. Right in the middle of local markets. Counter staff were very helpful. Buffet breakfast was excellent.As this was our first time to Singapore I was most impressed by all forms of service

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded February 10, 2014

Dear Judy M,

We are pleased that your overall experience with us was satisfying and that you enjoyed our services, location and breakfast.
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous
one.

Kind regards,
Kristal-Quality Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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