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“Good hotel in a good location.” 4 of 5 bubbles
Review of Ibis Singapore on Bencoolen

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Ibis Singapore on Bencoolen
Ranked #60 of 309 Hotels in Singapore
Certificate of Excellence
Sydney, Australia
Level Contributor
93 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Good hotel in a good location.”
4 of 5 bubbles Reviewed July 24, 2013

I had two nights at the Ibis Bencoolen in late June. The hotel is approximately 20 mins from Changi airport by taxi and will cost around $27 SGD. Don’t be alarmed if the taxi starts heading down backstreets as the access to the hotel is not off the main road out front of the hotel (Bencoolen St).

Check in was fairly quick and I won a spot prize which turned out to be a small ipad looking thing for 24 hours. It took longer to sort out signing up for it than the actual check in process and to be honest it wasn’t that great when I got it going. There are a couple of computers in the foyer with free internet access which were very good.

The room was typical of the Ibis chain being clean, simple, functional and medium in size. I was on one of the higher floors and never heard a thing all night. Breakfast was very good with a selection of about four different cereals, cooked food including scrambled eggs, sausages, baked beans etc and pastries.

Although not sitting on top of one of the MRT (subway) lines, it is located close to nearby attractions including Buis St for cheap t-shirts and souvenirs (located one block behind the hotel), Sim Lim Square for reasonably priced electronics or Little India for Mustafas 24 hour department store and local (indian) restaurants. The nearest MRT station would be Bugis St. There is a bus stop outside the hotel which will connect you to all the main attractions including Orchard Rd (less than 10 minutes), the waterfront with the Merlion or Chinatown (10 mins). There are 7-Eleven convenience stores located out the front door to the left and right less than a minute away.

The easiest way to get around Singapore is via a swipe card system which can be used on any bus or train very cheaply. They can be purchased at the station and topped up at a number of other places including convenience stores etc.

Singapore is not a cheap place to stay. The Ibis Bencoolen is a relatively inexpensive place to stay in a good area with access to just about anywhere you want to get to. Definitely recommended.

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NX622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (620)
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English first
Manila, Philippines
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

Ibis hotel is a great choice if you are travelling on a budget in Singapore as most upscale hotels are expensive. Their rooms are small but clean and very comfortable. The hotel is just a few blocks away from the Bugis Junction mall and the Bugis market. There is a temple behind the hotel and there are many restaurants within the area. There is a bus station in front of the hotel and a 7-11 convenience store right beside it. The subway station is accesible through Bugis Junction (mall).

The staff of the hotel were very helpful and kind, too. I was allowed to check in early and when I requested to get a room near the elevator, they gladly offered me one. Checking out was a breeze as well. My overall experience was pleasant and I would gladly return here on my next trip to Singapore.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TheSoloTraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

The hotel has good and strategic location, close to public transport (MRT Bras Basah, Dobhy Ghaut and Bugis) by few minutes walk, there's a bus stop just next to the hotel on the Bencoolen st. The room was double, with comfotable beds, clean, bright with big glass window, air conditioned with good Tv channels and wifi available for 24 hour. There's a restaurant on the ground floor with various menu. Bathroom was clean and tidy. It is a bit pricy though in my opinion.

A lot of restaurants nearby, from the Asian vegetarian restaurants, foodcourts in front of the Kwan-Im temple, McDonalds, small shops, til the 24hour Arabic restaurant and Orchard and Bugis road was just few minutes walk.

Taxi are available at most of the time in the hotel's lobby if you need to go to the airport or to any places you wanted to.

Stayed July 2013, traveled with friends
Helpful?
1 Thank illozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

The Ibis on Bencoolen is a great hotel (always clean, well presented, helpful staff and a very friendly concierge to fetch you a taxi) and well located close to Sim Lim Square (electronics shopping centre), Bugis Street markets and the new Bugis Junction shopping centre. We like to walk and found it an easy walk to the Raffles Hotel (10 min), Raffles City shopping centre (10 min), Clarke and Boat Quay (15 min).....and a bit further to Orchard Road and Marina Bay Sands.

The reflexology and massage place on the other side of the 7Eleven from the hotel is great to ease the pain after all the walking.

We've stayed at Ibis on Bencoolen 3 times in the last 3 years and will no doubt be back for our next trip/stopover in Singapore.

Our only complaint is that there are no powerpoints in the bathroom (other than for shavers) and there is no powerpoint near the mirror outside of the bathroom, which makes it tricky (if not impossible) to straighten your hair after drying it (built in hair dryer in the bathroom). The bathroom could also use another shelf or two and some more hooks to hang your towels on.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank three65days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
284 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed July 22, 2013 via mobile

My companion and I had a wonderful stay recently at this hotel. We were familiar with the Accor brand, having stayed in All Seasons in Bangkok a few times, so we knew what we were in for. The rate was for room only, but breakfast is affordable so one can simply charge it to the room. The room, although small compared to some business hotels I have stayed in before; was comfortable and clean. Kudos to the Housekeeping team for taking such efforts maintaining its cleaning standards. Amenties are basic and minimal, e.g. where other hotels may have face, hand and bath towels, Ibis Singapore on Bencoolen only has bath towels. To me, that was all I need. The great news is that in-room internet is complimentary. A rarity indeed. Again, do not be too quick to judge. Once again, look at the price you are paying. There is only one food and beverage outlet, Taste Restaurant. It is cosy and serves wonderful tapas-style local dishes, excellent for tourists wanting a taste of our local cuisine in small bites. Breakfast was the usual spread of local and international dishes. Highly recommended. It is a pity it was lacking a full dinner crowd.
In summary, do not expect too much, but if you are looking for affordable accomodation and an alternative to hotels that charge way too high a price for its services and facilities, Ibis Singapore on Bencoolen is the
right choice.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CCHSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philippines
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

My husband and i stayed in this hotel last July 10-15,2013 and found this hotel to be clean. Beds were quite hard, and pillows too soft. Though when i requested 2 pillows which would be harder, they immediately sent 2 foam pillows.
Personnel working in the hotel were helpful. I requested for a bucket of ice at the bar and they gave me without any hesitation.
Location was ok, as there were buses going to Orchard Road or Vivocity which would stop in front of the hotel. Ask the front desk for help how to move around and they will gladly help.

Room Tip: I asked for a higher room so that it'll be quiet and the front desk gave us what we wanted- we w...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank europersl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review, September 29, 2013
Thank you for your support to ibis Hotel Singapore Bencoolen.

We are pleased that overall you and your husband had enjoyed your stay with us.

We understand from your review that the comfort level of the mattress does not meet your expectations. Hence we would like to take this opportunity to inform you that we have recently changed our bed to “Sweet Bed” from one of the floor as to cater for guest’s who prefers a softer mattress.

Once again thank you for your review, and we look forward to welcoming you and your husband back to our hotel in the near future.

Kind regards,

Kristal
Quality Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ararat, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

Great place to stay staff friendly and helpful, close to temple and market district, free wi-fi, clean, very reasonable and chemist, 7 eleven, cash exchange, loved it there, also has small laundry in basement which is very handy in Singapore climate as you go through heaps of clothes :)

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Singapore on Bencoolen

Property: Ibis Singapore on Bencoolen
Address: 170 Bencoolen Street, Singapore 189657, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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