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“Ibis Becoolen”

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Ibis Singapore on Bencoolen
Ranked #67 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed October 8, 2012

Central location - MRT 5 min walk- friendly staff, but at the top end on price for a 3* hotel. Good sized rooms. Internet was very slow and the air on was on the jumbo jet end of noisy, but kept the room at fridge temperature - until we found the thermostat, which the house staff reset to 5C each time they cleaned the room.....o
Would still stay again

  • Stayed: October 2012, traveled as a couple
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3  Thank Gmacg63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,533 - 3,539 of 6,588 reviews

Reviewed October 7, 2012

Visited in beginning of Oct, nice location quiet but near one of the major MRT junction - Bugis ( 7-10 mins on walk if you know where to go), you can grab cup of ice milk tea and view Chinese and Hindu temples on the way to MRT. Small but cozy and standard ibis room with wood colour and orange colour theme. It's bit of pity to have two single bed room rather than double bed room because of the travel season. Staffs are nice and helpful. 9 S$ shuttle bus from Changi airport to hotel main entrance. 711 convenient store next door. Self serviced Laundry room at 3F, never know if it have swimming pool or fitness room.

Room Tip: in Singapore location matters
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  • Stayed: October 2012, traveled as a couple
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3  Thank Nigel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

I have stayed at Ibis Bencoolen a few times now and have always been very happy with my experience there. Below are some pros and cons.

PROS:
1. Great location: 5-10 minutes walk from Bugis MRT station. Lots of dining options within walking distance from the hotel, including Bugis Junction (a shopping mall with many dining options). There is a 7-11 convenience store basically right next to the hotel, so you can stock up on snacks and drinks very easily.
2. Welcoming staff: check-in staff was very friendly and greeted guests with smiles. As a return guest, it was nice to have check-in staff who said, "welcome back." A small gesture, but it shows attention to detail.
3. Clean, functional rooms: house-keeping was very good, and the rooms were extremely clean.
4. Accommodating staff re: early check-in and late check-out: my flight arrived in Singapore in the very early morning, and I decided to head to the hotel nevertheless to see if it was possible to check-in early. The staff kindly let me check-in early -- obviously this is probably subject to availability, but it was a very nice gesture. The staff also are very accommodating in granting late check-outs (up to 2pm). You can request late check-out when you check-in, and the staff will make a note of it in your record.

CONS:
1. Increasing price: Ibis as a brand is marketed as a economical, budget-friendly hotel -- but Ibis Bencoolen seems to be increasingly expensive, and it is not necessarily the most economical choice in Singapore.
2. Very thin walls: this was probably the biggest drawback to Ibis Bencoolen I experienced -- the walls between rooms are extremely thin. At night, I could hear the couple staying in the room next to me as they were talking and laughing and also their TV set in the background. I could also hear very clearly sounds and conversations from the hallways. I guess there is not much Ibis Bencoolen can do about this now, as it is a structural/construction issue -- therefore, I would recommend that light sleepers bring ear plugs and/or keep the A/C running at night so it can help muffle noise you may hear from adjacent rooms.

  • Stayed: April 2012, traveled on business
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1  Thank BachIsGreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2012

  • Stayed: September 2012, traveled with family
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3  Thank carlton05
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 6, 2012

Ibis Bencoolen has a central and great location.Right upon check in, you get to carry your own luggage to your room with a trolley from the front desk.Reception area offers a variety of reading materials. Staff was friendly and helpful. Rooms are a bit small but well designated.Toilet is clean and well maintained. The hotel has a vending machine on each floor which is convenient when one gets thirsty in the middle of the night and too lazy to go out.Just walking a few blocks, one will find the Albert Center where the locals go to eat. Bus stop is right in front of the main entrance. Bugis junction Shopping center is 2 blocks away. This hotel is a practical hotel to stay when one visits Singapore. I would recommend this hotel to my friends.

Room Tip: All rooms have a window. Choose the upper floors if you want a quiet room.
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  • Stayed: November 2011, traveled as a couple
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Thank ginsk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

  • Stayed: October 2012, traveled solo
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2  Thank weber_carmel_c
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 5, 2012

We recently stayed at the Ibis on Bencoolen Singapore. The staff are very friendly and will go all out to help where they can, nothing is a bother to them. The only critisism I have is the bed was toooo hard, but even then they tried to accomodate me by giving extra padding. It is rigtht near Bugis Junction Shopping Centre, Bugis Markets, the transport is right at the front door to Santosa(free bus, if you show your passport) busses and taxis on hand and the train station is a block away. The rooms aren't huge, but you aren't there to stay in your room the whole time and they are very clean. The breakfast is also good. I would recommend this hotel.

  • Stayed: September 2012, traveled with family
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1  Thank gailgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
Price Range: $105 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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