This hotel needs new management , a big clean-up and staff who at least listen! We stayed there under sufferance for two nights it was a nightmare. We eventually got a decent room after complaining but the toilet wasn't cleaned properly,black hairs found in the bath and maid forgot to clean our room on the 2nd.day.The hotel lobby furniture was filthy,they charged $S8 per hour wi-fi,$S2 for 15 mins Internet and wait for it $S1 per sheet for printing!
We are in our 70 's and when we arrived there was no bell -boy to assist us up the stairs with our luggage -BUYER BEWARE!!!!!!
Mr.Wong (manager) and Harry very apologetic when we complained but the damage was done.
- Official Description (provided by the hotel):
- Nestled in the upscale neighborhood, Hotel Royal is centrally located with only 5 minutes drive away from the shopping and entertainment haven of Orchard Road. A short walk will bring you to 3 major shopping centres and Novena MRT Station. Newton Food Centre is about 800m away from Hotel Royal where one can enjoy Singapore fabulous local food. With the prime location, the refurbished rooms and our continued emphasis on service excellence, Hotel Royal strives to provide you “Every Room A Home” feeling. ... more less
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- Also Known As:
- Hotel Royal Singapore