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z4321
Adelaide, Australia

Singapore Parkroyal Beach Road suites

4.0 of 5 bubblesReviewed Oct 14, 2017
Very good. Quiet central location. Helpful staff. Would go back again. The pool looked great but never got to use it or the gym. Cleaners are amazing. Very well air conditioned which you need in Singapore.
Date of stay: October 2017
Room Tip: Free coffee! Wine very expensive but that's life.
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Pan Pacific Hotels Group
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AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this review
Responded Oct 17, 2017
Dear z4321,

It was heartening to know you enjoyed your recent stay. The property is centrally located and offers a quiet hideout from the hustle and bustle of city life. Thank you for your kind words for our team and its great to know we meet your expectation.
We hope to welcome you back again and have the chance to enjoy the swimming pool on your next visit to Singapore.

Best regards,
Nur Aishah
Asst. Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed October 11, 2017

The accommodation and staff made our stay wonderful. Shuttle bus is available for guests (need to book). Close to public transport 3 min walk to MRT. Public transport is cheapest way to see Singapore. Shopping centres are a 15 min walk.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank juliapO5930OP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this reviewResponded October 16, 2017

Dear juliapO5930OP,

Great to know you had a wonderful stay experience. We are delighted to know that we meet your expectation and enjoyed the benefits of staying with us. The Property is centrally located and accessible to public transport within minutes.
We hope to welcome you back again on your next visit to Singapore.

Best regards,
Nur Aishah
Asst. Guest Relations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed September 25, 2017

Family of four (2A+2C) stayed for 9 nights during F1 Grand Prix. The suites are located on floors 18 - 22 and offer a great view of Singapore. We were lucky to be facing the F1 track and could see the first corner from our room.

The 2 bedroom suite with kitchen was a good size for four people. The daily housekeeping (except Sundays) was immaculate. All the necessities were provided including dishwashing liquid and laundry powder for the in-room washer and dryer. The room was very clean and the beds comfortable.

The location is fantastic with a 5 minute walk to either Bugis or Nicoll Highway MRT stations. Bugis Junction is a 5-10 minute walk and we purchased groceries from Cold Storage here.

Check in and out were fast and efficient. We requested a later check-out as we had a night flight home and were granted a 1pm check-out. Reception staff were friendly and welcoming with a smile and hello whenever we entered and exited.

Overall we were very impressed and would recommend for a family holiday.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank 434ollie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this reviewResponded September 27, 2017

Dear 434ollie,

Thank you for sharing your stay experience with us. Great to know that you enjoyed the view, room amenities and facilities during the F1 stay period. The property is conveniently located close to public transportation thus reduces travelling time. We hope you had a splendid time with your family and hope to welcome everyone back again next year.

Warmest Regards,
Nur Aishah
Asst. Guest Relations Manager

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Reviewed September 3, 2017

Been staying at ParkRoyal Serviced Apartments here for many years...the apartments are spacious and have great views. They are located on beach road, easy access to major facilities and landmarks. Staff are also very courteous.

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank Amar24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this reviewResponded September 6, 2017

Dear Amarjit S,

Thank you for your feedback.
It is heartening to know that you enjoyed our hospitality as well as the property location. Appreciate your kind comments and glad to be of service while you were in Singapore. Looking forward to see you again soon.

Best regards,
Nur Aishah
Asst. Guest Relations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 21, 2017 via mobile

PARKROYAL Serviced Apartments
The "Parkroyal serviced Apartments" is Located 5 minutes Walk from the MRT, 1 minutes Walk from arab Street which is full of different restaurants. Almost Everything you can Think of is within reasonable range to Parkroyal.

The Apartment room
Its modern, the wifi is excelent Even for streaming, the kitchen is Nice and got alot of Comon tools for cooking, the living room and bedroom is Really Nice with big flat screen TV's. There is Nothing to Complain About!

Facilities
The pool area is really good with view towards MBS (Marina Bay Sands). The gym is One of the Best i have ever seen for a Hotel.

The Service
The service has always been good. The personal is Very friendly and helpful. The cleaning personal and repair staff are Nice and friendly as well.

Last Words
I have spend almost 200 days at this place in Singapore within the last year. I previously stayed at Intercontinental Hotel and Oasia Hotel and none of them could fulfill my Needs as parkroyal serviced Apartments could.
I am definitely comming back to this place and can recommend it for business travellers aswell as for people on vacation!
5 huge stars!!

Date of stay: June 2017
Trip type: Traveled on business
1  Thank stefank294
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this reviewResponded August 23, 2017

Dear Stefan K,

Thank you for sharing your recent stay experience. It is heartening to know that we have exceeded your expectation. Glad you enjoyed the facilities as well as our hospitality. The property is located near Kampung Glam where various cafes and restaurants are reachable within your finger tips. Our rooms are also well equipped for your convenience and modern comfort. We certainly hope to welcome you back again.

Best regards,
Nur Aishah
Asst. Guest Relations Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 23, 2017

I stayed here after the prices at the Pan Pacific's Serviced Suites (right next door) skyrocketed to about 30% more than at this property. The first thing I want to say is that the housekeeping and portering members of staff are the most polite and pleasant people I encountered during my whole stay in Singapore. There were several ladies of Malay heritage who made my room each day and whom I would see as I came in and out of the hotel. They were so polite and so friendly too; they didn't make you feel like royalty (which I personally find uncomfortable) but were also more than considerate and respectful.

The porter who assisted me with my four pieces of (heavy!) luggage on my departure date was similarly pleasant, and I am so thankful that I did not once have to move or lift any of my bags until unloading at the airport, as it was all taken care of before I could even offer a hand. What's more is that this gentleman was genuinely taken aback when I handed him a tip, which I feel like he more than deserved.

Sada from main reception stands out among the rest of the ladies that work at the front desk, although they were all adequately friendly and welcoming. Each and every time I entered and exited the hotel, she would greet me by name and a smile, except for when she was on the phone, in which case it would just be a smile and a wave. Nothing was too much to ask of her and she was always pleasant to deal with and talk to, willing to help with any queries and requests.

The room I stayed in, I thought, showed signs of wear and tear. The shower curtain was stained and the shower fitting was loose, so the shower head could not be held up so I could shower comfortably. The bedlinen also had an odd smell even after being changed (sort of a damp/musty smell).

Previously stayed at the sister property next door, which had no vacancies at the time I booked, unfortunately. This hotel does come in at a lower price, but also at a bit of a compromise. Overall, thought the staff were brilliant but the rooms can be tweaked a little for a lot of improvement.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank hungrymaomao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this reviewResponded July 23, 2017

Dear Hungrymaomao,

Thank you for your review on your recent stay. It was our pleasure having you with us. Great to know you enjoyed our hospitality and that our team has exceeded your expectation. This will be highlighted to the respective departments. The feedback on the rooms will be look into and improved. Thank you for the opportunity to be of service to you and we look forward to welcome you back soon.

Best regards,
Nur Aishah
Asst. Guest Relations Manager

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