I think I will give it a 4 star. :)
We stayed in hotel 81 tristar one onan rd for 5 days starting september 5 to 9. On our first day, I was truly disappointed by how they accommodated us. We were there at around 1pm and we asked if we could check in early. The gay guy told us we could not until 2pm. (he was not very approachable) So we asked if we could leave our bags, and he just told us OK but did not really help us doing it (we had several luggage with us and we were hoping once we got to the hotel atleast someone would help us with our things as we were all very tired by then). He did not even tell us where to put our belongings. So we just placed them near the lounge where some luggage of other tourists are already placed. Even when it was time for us to check in (and if I didnt even bother asking him, he would not assist us) He is still not in an accommodating mode when It is his Job to be so. When we got into the room (without any assistance considering we each have our small luggage, personal bag, and one big luggage with us, and a child), I must say I liked what I saw. It was really huge and looked squeaky clean! The room on 208 has nice interiors, and we could all make a cartwheel. It has an odd smell though. Not really bad, just odd. Then we went to our room in 409. I think it looks bigger. It looks clean too but when I got a closer look, the room isnt thoroughly cleaned. There were empty bottles of yakult on one of the drawers and a few trashes. On our first and second night, the staff on duty were more accommodating, very accommodating in fact, and really nice and polite too. Very different from the first one. They also have a really cool swimming pool, on the side there are tables and chairs and lounges where one, or a big group can hang out. We did not, unfortunately, had the time to do so. Big thanks also to Ms. Surani for being helpful upon our check out. :) She is also the one that made me think, maybe Id come back to hotel 81 tristar. :)
All in all, I did enjoy my stay. Rooms are big, beds are 9/10 clean ( one bed has a stain coz of dripping water (for fire) ), smell of the room 8/10, staff 9/10.
And yeah, there are food stalls just outside the hotel, a convenience store and a 10minute walk to paya lebar mrt station.
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