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“Spotless appartments, incredible staff”

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Pan Pacific Serviced Suites Orchard Singapore
Ranked #129 of 312 Hotels in Singapore
Certificate of Excellence
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Spotless appartments, incredible staff”
Reviewed September 6, 2009

We stayed in Pan Pacific serviced apartments between Christmas 2008 and New year. We stayed in total 10 days.

This place is perfect for an extended stay or if you want to have the freedom to have your own kitchen. The location is very central, close to Orchard Road and to an underground station. The staff was incredibly kind and helpful during all our stay.

The only complaint was the noise from the building site next to our building (we were warned about the possible noise by the hotel managers a month before our trip to Singapore), but at our request the hotel staff moved us on the other side of the building after the first night.

We were overall very impressed.

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StarEye2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    114
    42
    4
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    3
See reviews for
58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 19, 2009

If you have an extended stay in Singapore ~ this is the place! The entire hotel is spotless, new and comfortable. The staff is exceptional. During my month stay I have asked for countless things and administrative help and received nothing less then a smile and proactive support. The staff is also very knowledgeable on questions about Singapore - which is helpful when your new to Singapore and your trying to re-locate. The decor is lovely contemporary (Flat screens in bedroom and living room, dvd player, kitchens with stoves ~ and best yet a washer/dryer!!!)

Yes, there is construction next door. But they were very forthcoming in letting us know about it. They are sympathetic to the noise, but there is not much they can do ~ Singapore is growing!

The Gym, Dining area and common areas are lovely and peaceful. The staff is delightful and very professional. The price (I feel) is very fair. The housekeeping staff is exceptional. I even gave feedback partially through our stay and each item was addressed and fixed the very next day. The MTR is right next door and your steps away from Orchard road! Oh and there is "good" coffee and tea available 24/7. High speed internet & full breakfast included in price.

I would have given this hotel 5 stars except for the construction. But it looks like they are close to finishing. Regardless, I've stayed in Singapore many times and find that Pan Pacific Hotels are the best when it comes to service and constantly trying to improve. I would definitely check it out if your not familiar with this hotel.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ejblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nice, France
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 7, 2009

This apartment is new and SO nice, it is very different compared to all apartments we stayed this far. Not just another apartment.
We are traveling the world with our children for 1 year so yes, we stayed at A LOT of places:)
We rented a 2 bedroom and the decor is very contemporary, the bathrooms are slick and cool and the showers have excellent pressure! The apartment is a little small for being a 2 bedroom but the "coolness" makes up for that (I just love NEW, fresh looking, cool interior designed rooms)
The breakfast is ok, nothing special but if you ask they will make eggs the way you like them.
The GYM is very special, even "lazy" me went there every day just because its brand new and really cool, smart equipment. private TV and fans on each station.
The girls in the reception are really nice and helpful.
Now the only negative about this place is that they are doing a big construction next door and they work NIGHT shift and it is very noisy. Ask for a apartment away from the construction.
When this construction is done this will be a 5 star stay for sure but for now its just 4 due to the noise.

  • Liked — The new and clean rooms
  • Disliked — the construction next door
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank KlingFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Property: Pan Pacific Serviced Suites Orchard Singapore
Address: 96 Somerset Road, Singapore 238163, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Singapore
#34 Family Hotel in Singapore
#35 Spa Hotel in Singapore
#70 Romantic Hotel in Singapore
#98 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pan Pacific Serviced Suites Orchard Singapore 5*
Number of rooms: 126
Official Description (provided by the hotel):
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 
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Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore

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