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“Great Hotel. Perfect Stopover.” 5 of 5 bubbles
Review of Crowne Plaza Changi Airport

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Crowne Plaza Changi Airport
Ranked #31 of 308 Hotels in Singapore
Certificate of Excellence
Sydney, Australia
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great Hotel. Perfect Stopover.”
5 of 5 bubbles Reviewed August 24, 2009

Stayed for 1 night this month before heading to Melbourne.

I must say that this hotel really grabbed me. I am always a bit hesitant when booking airport hotels but the Crowne Plaza is fantastic.

Great rooms, very modern hotel, great view from room when over looking the runway also. Did not find the noise too problematic at all.

The breakfast was very good and the facilities of the hotel were excellent. Nice pool area if you have time to take a dip.

But i guess best of all its very convenient. Oh and book the Club Room if you get a good rate. Its nice to relax in and the staff all over the hotel go out of their way to help.
We even had a staff representative to meet us airside and take us to the hotel. Cant ask foe more than that.

Top marks for the Crowne Plaza!

  • Stayed August 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chesty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,805 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (761)
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  • Chinese (Traditional) first
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  • Czech first
  • Dutch first
  • English first
  • French first
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English first
Hamilton, United Kingdom
Level Contributor
237 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed August 23, 2009

This is a good place to rest up between Australia and Europe, but for no more than 24 hours maximum. The reception was efficient and breakfast ample. The room was clean and had all the necessary amenities, although the fitments were a little utility. The pool was a life saver, if you do not intend to travel into Singapore during your stopover. The rooms literally sit alongside a runway, but the soundproofing means that you should get a good nights sleep. The room rates are such that I would consider a hotel in Singapore city next time even if for only 24 hours.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank andricScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 22, 2009

I first stayed here on the opening night in May 2009, but have not gotten around to adding my 2 cents here. I found the room spacious and very comfortable. I rate it as my favorite airport hotel of all time. If transiting through Singapore I recomend this to anyone who want a good nights sleep for an early mornign flight without the hastle of heading into Singapore itself. Looking forward to another stay this coming December.

  • Stayed May 2008, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WannaFlyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
191 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed August 21, 2009

Great for a stopover - fab comfy bed - first class. Very expensive food and alcohol - nip over to the terminal for a bight to eat :)

  • Stayed July 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MickiAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokelau
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed August 17, 2009

I stayed here for one night just to check out the hotel. Was given a room on the highest floor (9th) facing the swimming pool. You can ask for a room facing the runway if you are into aviation and love watching planes taking off, landing and on the apron. The room is big and modern with frangipani-printed glass bathroom walls. There is a bath, a separate shower and toilet, a sink with a large mirror. I won't call it luxurious but it is definitely modern. The bathroom has a sliding door.

The bed was so comfy and big and the dim lighting made me fall asleep. TV channels were rubbish and if you are thinking of watching live football matches in your comfy room, forget it. You have to go to the bar downstairs to watch live premier league games.

Didn't try any restaurants in this hotel because they were all full of people eating noisily. This is a good airport hotel if you are in transit.

While staying at this hotel, I decided to go to town (Marina Square area), so I tried the train. It took about half an hour at least from Changi to City Hall (you have to change train at Tanah Merah) and the train was packed. It was tiring and a waste of time travelling by train in this case. I would recommend taking the taxi all the way from Changi/outside Crowne Plaza Hotel.

Stayed August 2009, traveled as a couple
Helpful?
1 Thank Balustroid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed August 16, 2009

Wow - what a fantastic room! Had 6am flight the next day and didn't arrive until 9pm night before so booked a room. We basically spent only 6 hours in hotel and didn't get to use any of the facilities, so cannot judge hotel service, but the room was top notch. Very clean and the decor was modern and fresh! Will stay here again.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DRMBinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed August 16, 2009

I have to write a very strong review on this hotel and whist a swankey typical crowne plaza hotel - in a convenient location (if you like staying at singapore airport that is).

If your flight goes tech - and you have booked a webb rate, this hotel couldnt give a damn - to help you or try to accommodate you in any way,.

Basically our flight went tech from Phuket to Singapore very late at night - meaning there was no way to get to singapore that night.

we managed to get a stand by flight the next morning - which meant we had missed our next flight from singapore to london.

I had booked the day before on the webb that day for that night - and foolishly pre paid with my credit card.

On arrival at Singapore, we went over to the hotel to see if we could move the reservation by one night - explaning our situation, that we could not get to singapore and was totally out of control, and would it be possible to move our reservation by one night - may I add it was a Sunday - a traditional graveyard in any hotel around the world - I would guess they were only running at 30% occupancy if they were lucky!

The staff at this hotel could nt give a damn, they have your money - and therefore, want to charge you another 230 singapore dollars for the pleasure of staying in a room that you never even got too!

A greedy commercial hole - that will rob you for every cent .. I would on principle highly encourage you never to book this hotel, as if you do - and you have pre paid - they dont give a damn what your circumstances are .. they just want your money and another nights revenue in the greedy owners paws ....

A message to the hotel management - I hope your reputation survives .. I would never stay in your chain or hotel again ... Crowne Plaza was always a group that prided itself on customer service - you have some serious thinking to do on this level and find it totally unacceptable that you would not budge one dime for circumstances completely out of your control.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank StevensonLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport

Property: Crowne Plaza Changi Airport
Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#16 Spa Hotel in Singapore
#31 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 320
Official Description (provided by the hotel):
Named the World's Best Airport Hotel by Skytrax in 2015 and 2016, the Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We're 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. A top airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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